HERMAN THOMAS
ARUSHA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
Work History
Bank Branch Manager
CRDB BANK PLC
NGARAMTONI, ARUSHA
01.2019 - Current
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Resolved various issues impacting sales management and business operations.
- Generated financial and operational reports to assist management with business strategy.
- Launched new training program to boost employee skills and staff retention rate.
- Implemented service improvements to enhance sales cycle.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Identified partnership opportunities and established favorable business connections.
- Complied with regulatory guidelines and requirements.
- Engaged employees in business processes with positive motivational techniques.
- Complied with established internal controls and policies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Developed strategic plans for day-to-day financial operations.
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Analyzed business processes to identify cost savings and operational efficiencies.
Bank Branch Incharge
CRDB Bank Plc
NGARA, Kagera
11.2016 - 01.2019
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Examined customer loan applications for loan approvals and denials.
- Identified partnership opportunities and established favorable business connections.
- Complied with regulatory guidelines and requirements.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Resolved various issues impacting sales management and business operations.
- Implemented service improvements to enhance sales cycle.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Submitted loan applications to underwriter for verification and recommendation.
- Complied with established internal controls and policies.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Analyzed business processes to identify cost savings and operational efficiencies.
Business Development Officer
CRDB Bank Plc
Ngara, Kyerwa And Karagwe Districts
03.2013 - 10.2016
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Generated new business with marketing initiatives and strategic plans.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Delivered campaigns to solidify new client opportunities and generate new business.
- Collaborated with sales and marketing departments to support client acquisition.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Attended monthly sales meetings and quarterly sales trainings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built relationships with customers and community to promote long term business growth.
- Contributed to event marketing, sales and brand promotion.
- Set and achieved company defined sales goals.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Built diverse and consistent sales portfolio.
Primary Teacher
United Republic Of Tanzania
Kibondo, KIGOMA.
01.2006 - 09.2012
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Designed daily lesson plans customized to student needs.
- Taught core subjects of math, science, and English
- Engaged in professional development to learn best practices and improve processes.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Assessed student learning progress and comprehension with routine tests and standardized examinations.
- Developed learning objectives for each subject area to quantify learning and set benchmarks.
Assistant Researcher
Newcastle University's Tanzania Project “Poverty Eradication Through Community-Led Sea Cucumber Aqua
Dar Es Salaam
11.2011 - 12.2011
- Utilized statistical packages to analyze data and create visualizations.
- Synthesized data and wrote detailed reports to present research findings to stakeholders.
- Developed data collection strategies and monitored data quality for optimal research results.
- Gathered and organized information for research purposes.
- Sorted data into well-organized formats and transformed into figures.
- Analyzed and interpreted patterns and trends.
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
- Performed research into study topics to increase knowledge and to provide valuable contributions.
Education
MBA - Leadership And Governance
Institute of Accountancy Arusha
ARUSHA, TANZANIA09.2023
Bachelor of Arts - Geography And Environmental Studies
University of Dar Es Salaam
Dar Es Salaam, TANZANIA12.2012
No Degree - Certificate in Teaching, Grade A Course
KASULU Teaching College
KASULU, KIGOMA11.2005
Skills
- Negotiation, Decision Making, and Conflict Management
- Leadership and Good governance
- Project management and Investment Guidance
- Excellent Communication Skills
- Public Speaking and coaching
- Strong Interpersonal Skills
- Cost and Budget Analysis
- Marketing and Sales skills
- Regulatory Compliance
- Strategic, Innovation, and Entrepreneurial Management
- Financial Management and Analysis
- Corporate Social Responsibility
Languages
Kiswahili
Native language
English
Proficient
C2
REFERENCES
Head of Department, Post Graduate
Institute of Accountancy Arusha
Dr. Elias Elisha Mbuti
P.O. Box. 2798,
Njiro Hill, Arusha-Tanzania.
Email: eliasmbuti@gmail.com
Contact: 0762169450
Timeline
Bank Branch Manager
CRDB BANK PLC
01.2019 - Current
Bank Branch Incharge
CRDB Bank Plc
11.2016 - 01.2019
Business Development Officer
CRDB Bank Plc
03.2013 - 10.2016
Assistant Researcher
Newcastle University's Tanzania Project “Poverty Eradication Through Community-Led Sea Cucumber Aqua
11.2011 - 12.2011
Primary Teacher
United Republic Of Tanzania
01.2006 - 09.2012
MBA - Leadership And Governance
Institute of Accountancy Arusha
Bachelor of Arts - Geography And Environmental Studies
University of Dar Es Salaam
No Degree - Certificate in Teaching, Grade A Course
KASULU Teaching College