HENRY KIPPE
Dar es Salaam
Summary
Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams of more than 30 employees.
Overview
3
3
years of professional experience
Work History
Assistant Warehouse Manager
AzamPay Tanzania Limited
07.2022 - Current
- Managed the receiving, storing, and distributing of goods in the warehouse
- Assisted in reducing overhead costs through effective use of resources and strategic planning.
- Improved warehouse efficiency by implementing inventory management systems and streamlining processes.
- Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
- Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Collaborated with other department managers to optimize overall warehouse performance and productivity.
- Coordinated regular maintenance of warehouse equipment to minimize downtime and maintain operational efficiency.
- Streamlined inventory control processes for better accuracy and reduced waste.
- Collaborated closely with Sales and Customer Service teams to address any order discrepancies or issues promptly, maintaining a high level of customer satisfaction.
- Supervised and trained warehouse staff
- Coordinated with drivers to resolve difficulties and tracked vehicle movements
- Tracked shipments to ensure on-time delivery and provide customers with relevant tracking information.
Fulfillment Officer
AzamPay Tanzania Limited
01.2022 - 07.2022
- Reduced fulfillment errors by closely monitoring inventory levels and conducting regular audits.
- Enhanced customer satisfaction by ensuring timely shipment of orders and providing proactive communication updates.
- Collaborated with team members to optimize workflow efficiency and meet order deadlines.
- Expedited urgent orders through effective prioritization and coordination with warehouse staff.
- Coordinated efficiently with other departments to address any discrepancies or delays in the order fulfillment cycle promptly.
- Assisted management in monitoring key performance indicators, driving continuous improvement initiatives for the fulfillment team.
- Reviewed orders for accuracy, completeness, and compliance with company policies
- Coordinated with the inventory management team to ensure adequate stock levels
- Identified opportunities for process improvement and implemented changes
- Collaborated with other departments such as customer service, warehouse, and procurement to ensure smooth order fulfillment processes.
Warehouse Call Center Agent
AzamPay Tanzania Limited
01.2021 - 12.2021
- Utilized call center systems to receive and manage customer orders, address inquiries, and provide timely updates on order status
- Collaborated with cross-functional teams, including warehouse and logistics team, to streamline order processing workflows and optimize efficiency
- Performed inventory management tasks, including stock replenishment, cycle counting, and maintaining accurate stock levels to meet customer demands
- Utilized warehouse management systems to track and monitor inventory, ensuring real-time visibility and minimizing discrepancies
- Implemented quality control measures to inspect incoming and outgoing shipments, identifying and addressing any discrepancies or issues promptly
- Processed returns and exchanges, facilitating the resolution of customer issues and ensuring a smooth return process.
Education
Bachelor Degree in Project Planning and Management -
Tengeru Institute of Community Development
Arusha, Tanzania01.2020
Diploma in Community Development -
Local Government Training Institute
Hombolo, Dodoma01.2016
Certificate of secondary Education Examination -
Mazwi Secondary School
Sumbawanga, Rukwa01.2012
Skills
- Team leadership
- Customer service
- ERP Software
- Supply chain understanding
- Logistics coordination
- Inventory management
- Budget Management
- Route Optimization
Competences And Expertise
- Inventory Management
- Familiarity of ERP systems Eg SAP
- Warehouse Operations
- Customer service
Personal Information
- Date of Birth: 05/29/95
- Nationality: Tanzanian
- Marital Status: Single
References
- Mr Ibrahim Mawazo, Fulfillment Supervisor, Kyosk Digital Services, P.O. Box 2517, +255 693 128 811, imawazo24@gmail.com
- Mr. Yahya Mshili, Warehouse Call Center Agent, AzamPay Tanzania Limited, +255 65 499 9424, yahyamshili@gmail.com
- Ms. Rita Wandiba, Contact Agent, MKUTA, Dar Es Salaam, +255 787 602 047, wandibarita@gmail.com
Hobbies and Interests
- Computing
- Traveling and adventuring
- Conducting research
Timeline
Assistant Warehouse Manager
AzamPay Tanzania Limited
07.2022 - Current
Fulfillment Officer
AzamPay Tanzania Limited
01.2022 - 07.2022
Warehouse Call Center Agent
AzamPay Tanzania Limited
01.2021 - 12.2021
Bachelor Degree in Project Planning and Management -
Tengeru Institute of Community Development
Diploma in Community Development -
Local Government Training Institute
Certificate of secondary Education Examination -
Mazwi Secondary School
Similar Profiles
JAPHET JACOBJAPHET JACOB
ACCOUNTANT SUPPLY CHAIN at AZAMPAY TANZANIA LIMITEDACCOUNTANT SUPPLY CHAIN at AZAMPAY TANZANIA LIMITED
ZAWADI AWESSO KIPACHAZAWADI AWESSO KIPACHA
Telesales Supervisor at Azampay LimitedTelesales Supervisor at Azampay Limited
Neelamsing BundhooNeelamsing Bundhoo
Risk Manager at AzamPay LimitedRisk Manager at AzamPay Limited