HELMAN VICENT CHIBALE
DAR ES SALAAM
Summary
A highly motivated and results-driven individual seeking the opportunity to join Lesso Group as a Management Trainee. Eager to apply my strong learning ability, proficiency in Mandarin (HSK 4, working towards HSK 5), and excellent problem-solving skills in a dynamic international marketing environment. With a deep commitment to developing leadership potential and driving local business growth, I am excited to undergo intensive training and contribute to the company’s success in my home country. Ready to embrace new challenges, quickly learn about Lesso's diverse products, and work collaboratively to support team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
OnePeak℠ (Unlicensed Service Mark)
04.2021 - 01.2025
• Worked with a startup in the early stages of growth and development.
• Handled product pricing, advertisements, and facilitated buying/selling for Chinese
factories.
• Collaborated with suppliers and logistics in China for shipping to Tanzania (East Africa).
• Resolved customer issues, ensuring satisfaction.
Owner & General Manager
武汉市壹峰商贸有限公司
03.2023 - 01.2024
Founded and led 武汉市壹峰商贸有限公司 (Wuhan Yifeng Trading Co., Ltd), managing e- commerce, supplier coordination, returns, exchanges, and market research for customer satisfaction. Before returning to Tanzania, I closed my company and canceled my Chinese work permit and work visa because I wanted to focus on doing more business research in Tanzania and finding new customers.
Education
Bachelor Degree - Clinical Medicine
Jianghan University
Wuhan, China06.2023
Skills
Active listening, customer service, time management, teamwork, problem-solving, communication, multitasking, discipline, creativity, adaptability, organization and leadership,
Certification
Alison’s Certificate in Customer Service Skills [Certificate Number: AC-1929-40263530
Validation link: https://alison.com/certification/check/517734e29c
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Swahili
Bilingual or Proficient (C2)
Timeline
Owner & General Manager
武汉市壹峰商贸有限公司
03.2023 - 01.2024
Customer Service Representative
OnePeak℠ (Unlicensed Service Mark)
04.2021 - 01.2025
Bachelor Degree - Clinical Medicine
Jianghan University
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