Heavenlight Charles Ngomoi
Dar es Salaam
Summary
Dedicated and experienced Housekeeping Supervisor with over 7 years in the hospitality industry, including 2 years in a senior role. Proven ability to manage teams, maintain high cleanliness standards, and ensure exceptional guest experiences. Seeking to contribute my skills and leadership to the role of Assistant Executive Housekeeper at Holland America Line & Seabourn.
Experienced housekeeping professional prepared for this role with solid background in cleaning, sanitizing, and maintaining high standards. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in time management, attention to detail, and effective communication, contributing to clean and organized environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Housekeeper
The Seascape Hotel
Dar es Salaam, Tanzania
01.2019 - Current
- - Supervise a team of 15 housekeeping staff to maintain cleanliness and service standards.
- - Conduct daily inspections and coordinate with other departments to ensure guest satisfaction.
- - Oversee inventory management and liaise with suppliers to maintain stock levels.
Housekeeping Attendant
Coral Beach Hotel
Dar es Salaam, Tanzania
01.2016 - 01.2019
- - Maintained the cleanliness of over 40 guest rooms and public areas.
- - Delivered prompt and courteous responses to guest requests.
- - Assisted with laundry and linen services during peak periods.
Education
Diploma - Hospitality Management
Dar es Salaam School of Tourism
01.2015
Skills
- - Team Leadership & Training
- - Housekeeping Operations
- - Guest Satisfaction Management
- - Inventory & Supply Coordination
- - Languages: Fluent in English and Swahili
Certification
- - Valid Passport (Exp. March 29, 2030)
- - Seafarer's Medical Fitness Certificate
- - STCW Basic Safety Training (In Progress)
References
Maria, Mwakalinga, General Manager, maria.mwakalinga@seascapehotel.co.tz, +255 754 123 456, The Seascape Hotel
Languages
Swahili
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Intermediate (B1)
Japanese
Elementary (A2)
Timeline
Senior Housekeeper
The Seascape Hotel
01.2019 - Current
Housekeeping Attendant
Coral Beach Hotel
01.2016 - 01.2019
Diploma - Hospitality Management
Dar es Salaam School of Tourism