Summary
Overview
Work History
Education
Skills
Timeline
Hobbies and Interests
References
Personal Information
Generic

Happiness Dello

Dar Es Salaam

Summary

Dynamic professional with a proven track record at Inchcape Shipping Services, excelling in client relationship management and document accuracy. Adept at leveraging computer skills to enhance service delivery and streamline operations. Recognized for cultivating strong client connections and ensuring timely documentation, contributing to seamless transactions and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Sales and Documentation Assistant

Inchcape Shipping Services
06.2024 - Current

Cultivated strong relationships with clients by delivering competitive quotes and exceptional service.

  • Ensured timely delivery of essential documents, including invoices, terminal reports, and vessel schedules.
  • Prepared and submitted draft and original bills punctually to facilitate smooth transactions.
  • Compiled export manifests accurately to meet shipping requirements.
  • Coordination, corporate with external partners such as freight forwarders, custom brokers and carriers for smooth operations. track and monitor shipments from origin to destination to ensure timely delivery.
  • Issue resolution, solve problems such as shipping delays, damages and other logistics disruptions.
  • Maintaining accurate and organized records of import and export transactions for audit and compliance purposes.
  • Stay informed about changes in international trade laws, regulations and market conditions that could affect operations.

Sales & Distribution Officer

Big Brother Liquor Store
12.2021 - 04.2022
  • Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives.
  • Analyze sales statistics gathered by staff to determine sales potential and inventory requirements.
  • Monitor the preferences of customers.
  • Monitor sales data and keep up to date with current market trends and customer needs which includes queries and complaints.
  • Ensure availability of stocks in all outlets across range.
  • Focus on activating new channels, markets, groups.

Field attachment

President Office -Regional Administration and Local Government
08.2020 - 11.2020
  • Issuing and receiving of items
  • Receiving fuel imprests and recording into receipt voucher
  • Preparation of request for purchase order
  • Preparation of price analysis for the submitted quotations.
  • Issuing fuel.

Field attachment

President Office -Regional Administration and Local Government
08.2019 - 11.2019
  • Issuing and receiving of items
  • Receiving fuel imprests and recording into receipt voucher
  • Preparation of request for purchase order
  • Preparation of price analysis for the submitted quotations.
  • Issuing fuel.

Education

Bachelor in Procurement and Logistics Management - Procurement and Logistics Management

National Institute of Transport
11-2021

Advanced Level of Secondary Education - Advanced Certificate of Secondary Education Examination (ACSEE)

Alfagems Secondary School
05-2018

Ordinary Level of Secondary Education - Certificate of Secondary Education Examination (CSEE)

Alfagems Secondary School
11-2015

Primary Education - Certificate of Primary Education Examination (CPEE)

Santhome Primary School
09-2011

Skills

  • Proficient in Microsoft Office
  • Client relationship management
  • Document management
  • Customer service expertise
  • Collaborative teamwork
  • Online essentials

Timeline

Sales and Documentation Assistant

Inchcape Shipping Services
06.2024 - Current

Sales & Distribution Officer

Big Brother Liquor Store
12.2021 - 04.2022

Field attachment

President Office -Regional Administration and Local Government
08.2020 - 11.2020

Field attachment

President Office -Regional Administration and Local Government
08.2019 - 11.2019

Advanced Level of Secondary Education - Advanced Certificate of Secondary Education Examination (ACSEE)

Alfagems Secondary School

Ordinary Level of Secondary Education - Certificate of Secondary Education Examination (CSEE)

Alfagems Secondary School

Primary Education - Certificate of Primary Education Examination (CPEE)

Santhome Primary School

Bachelor in Procurement and Logistics Management - Procurement and Logistics Management

National Institute of Transport

Hobbies and Interests

  • I enjoy cooking, exercising, decorating, and listening to podcasts.
  • I am also interested in reading and learning new skills.

References

  • Nickson Shayo, Sales Manager, Inchcape Shipping Services, +255 763 870 656, nicksonshayo1004@gmail.com
  • Herry Mdong'ala, Senior Supplies Officer, PO-RALG, Dodoma, +255 762 838 574, herimdongala@gmail.com, herry.mdongala@tamisemi.go.tz
  • Nick Shedrack Mushi, Logistics & Operations Manager, CMACGM Tanzania LTD, +255 687 000 000, Dar.nmushi@cma-cgm.com

Personal Information

  • Citizenship: Tanzanian
  • Date of Birth: 12/10/96
  • Gender: Female
  • Marital Status: Single
Happiness Dello