Hapifania Y Shedoekulu
Dar es Salaam
Summary
My name is Hapifania Yohani Shedeokulu a holder of Bachelor Degree in Business Administration. I’m an entry Business administration officer with expertise in HR administration, business process improvement, and operations management. A proven track record of coordinating with cross-functional teams to execute strategic initiatives and drive operational excellence for small and large organizations. I’m well organized with excellent attention to details, Timely reporting, accurate supervision and proper decision to impact the achievement of the organization goals. With my studies and experience in customer service . I would like to be part of the great team to organization. Where my knowledge and experience will be utilized towards the achievements and success of the organization.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administration Assistance
Theatre Istanbul Production
01.2020 - 03.2020
- Act as the first point of contact for all incoming calls, emails, and visitors to the office.
- Manage and maintain executive calendars and schedules, including setting up appointments and meetings.
- Prepare and distribute internal and external correspondence, including letters, emails, and memos.
- Create and maintain organized filing systems for physical and electronic documents.
- Assist with the creation and editing of documents, reports, presentations, and other materials as needed.
- Process and track expense reports, invoices, and other financial documents.
- Monitor and order office supplies, ensuring inventory is maintained at appropriate levels.
- Support the planning and execution of company events and meetings.
- Other ad hoc administrative tasks and projects as assigned by management.
Registrar (field)
National Social Security Fund (NSSF)
08.2019 - 09.2019
- Greet and assist clients in a professional and friendly manner.
- Accurately input and update client information in the company database.
- Process client transactions, including payments, refunds, and exchanges.
- Maintain accurate records of client transactions and interactions.
- Respond to client inquiries and provide exceptional customer service.
- Collaborate with other team members to ensure efficient and accurate record-keeping.
- Keep the register area clean and organized.
- Follow all company policies and procedures regarding data protection and confidentiality.
Education
Bachelor Degree - Business Administration
National Institute of Social Work
01.2023
Certificate of Ordinary Diploma - Business Administration
National Institute of Social Work
01.2019
Certificate of Secondary Education Examination -
St. Magreth Girls Secondary School
Moshi Kilimanjaro 01.2013
Skills
Personal skills
Attention to details
Strong Leadership skills
Strong analytical skills
Network Access Technology
Technical skills
General computer use
Microsoft tools like word and excel
Certification
- On June 2023 attended Training prepared by Airtel at Comeo.
- During 2014 I attended Tegeta Computer Training Center (TCTC) Certificate of Computer Applications
Languages
English and Kiswahili
References
- Victoria, Shabani, Tax Management Officer, Victoria.Shabani@tra.go.tz, +255 62 963 7633, Tanzania Revenue Authority
- Aneth, Mtesigwa, Bank officer, Anethj03@gmail.com, +255 754 336 423, I&M Bank Arusha Branch
- Ditto, amri amri, Advocate, dittoamri@gmail.com, +255 755 565 445, Caden dante attorneys
Interests
Community Involvement, Physical exercise, Music, Blogging
Timeline
Administration Assistance
Theatre Istanbul Production
01.2020 - 03.2020
Registrar (field)
National Social Security Fund (NSSF)
08.2019 - 09.2019
Bachelor Degree - Business Administration
National Institute of Social Work
Certificate of Ordinary Diploma - Business Administration
National Institute of Social Work
Certificate of Secondary Education Examination -
St. Magreth Girls Secondary School