Hi, I’m
Gulam Noor
Sales
Dar Es Salaam,02
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dedicated sales professional offering experience recommending, selecting and assisting with locating merchandise based on the needs of the individual consumer.
Overview
6
years of professional experience
1
Certification
1
Language
Work History
Numero UNO
Salesperson
01.2024 - Current
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Kafumu Company Ltd
Pump Attendant
01.2023 - 12.2024
Job overview
- Provided excellent service through timely responses to customer inquiries and concerns.
- Provided exceptional customer service by answering questions about fuel types and prices, as well as offering additional services and products available at the station.
- Enhanced customer satisfaction by providing efficient fueling services and maintaining a clean work environment.
- Demonstrated strong multitasking abilities while managing multiple vehicles'' refueling needs simultaneously without compromising quality of service or safety standards.
- Handled cash transactions efficiently, balancing register drawers at the end of each shift.
- Received positive feedback from customers for providing friendly and attentive service during interactions.
Gbp Tanzania
Cashier Team Lead
02.2020 - 11.2022
Job overview
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Sayona Steel Ltd
Supervisor of Operations
11.2018 - 11.2020
Job overview
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Education
Mwanza CollageMwanza
General Certificate Of Basic Computer Application
11.2017
Thaqaafa Secondary And High School Mwanza Tanzania
Generally Certificate Of Secondary Education
11.2016
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Sales process
- Networking
- Sales Presentations
- Negotiation
- Sales management
- Sales strategy development
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Association of Information Technology Professionals
Certification
- CPSP - Certified Professional Sales Person
- CSP - Certified Sales Professional
Languages
English
Upper intermediate (B2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteImportant To Me
Healthcare benefitsCareer advancementCompany CultureFlexible work hoursWork from home optionPersonal development programsInterests
Travel. Volunteering, community service or charity work. Sports such as competing on a team or in a league, hiking or other forms of exercise. Creative arts, including writing, music, painting and crafts.
Hobbies
My hobby is a very common hobby, especially for people of my age.
Playing video games is my hobby and I love to play video games.
I spent all my weekends playing video games.
I have a PlayStation in my room. ...
I really enjoy playing video games, especially with my siblings.
Additional Information
I am eager to apply my technical skills and contribute to the development of innovative solutions in the field. I am a team player, detail-oriented, and open to learning from experienced professionals to further enhance my knowledge and expertise."
Software
Data entry Email management Digital calendars Messaging Video conferencing Cloud-based storage Spreadsheets
Timeline
Salesperson
Numero UNO
01.2024 - Current
Pump Attendant
Kafumu Company Ltd
01.2023 - 12.2024
Cashier Team Lead
Gbp Tanzania
02.2020 - 11.2022
Supervisor of Operations
Sayona Steel Ltd
11.2018 - 11.2020
Mwanza Collage
General Certificate Of Basic Computer Application
Thaqaafa Secondary And High School
Generally Certificate Of Secondary Education
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