Grace Ngalawa
Dar es Salaam,02
Summary
Human resources professional known for high standards and achieving results. Proven experience in managing employee relations and recruitment, consistently supporting team goals. Reliable team player with strong adaptability and interpersonal skills, ensuring effective collaboration and problem resolution.
Overview
6
6
years of professional experience
Work History
Human Resource Associate
Britam Insurance Limited
Dar Es Salaam, Tanzania
01.2025 - Current
- Facilitated employee engagement initiatives to enhance workplace culture and morale.
- Facilitated end‑to‑end recruitment and onboarding processes, including coordinating approval workflows, posting job advertisements, conducting initial shortlisting and interviews, managing candidate documentation, and supporting employee induction
- Drive initiatives that enhance positive employee relations, such as staff meetings, engagement activities, and social events.
- Ensure employee records and HR data are accurately updated and maintained across HR systems and files.
- Process payroll by gathering accurate and timely employee data for new hires, exits, and employment changes, and ensure timely payment of all statutory to avoid unnecessary penalty.
- Administer employee benefits including medical insurance, pension schemes, Group Life, and other welfare programs.
- Prepare and maintain HR reports on recruitment, turnover, leave, training, and other key HR metrics to support management decision‑making.
- Support the HR Manager in reviewing and updating job descriptions and providing input into departmental staffing requirements.
- Collate training needs from appraisals and training evaluations, and coordinate the execution and monitoring of the annual learning and development calendar.
- Provide advice and guidance to employees on the interpretation and application of HR policies and procedures.
- Administer disciplinary processes in line with organizational disciplinary policies, labour laws, and principles of natural justice.
- Contribute to the organization’s culture change initiatives and implementation of the annual HR action plan.
Human Resources Officer
Rijk Zwaan Limited
Arusha Tanzania
03.2021 - 01.2025
- Streamlined recruitment processes to enhance candidate experience and reduce hiring timelines.
- Developed and implemented onboarding programs to improve new hire integration and retention rates.
- Managed employee relations by addressing concerns, facilitating conflict resolution, and promoting workplace harmony.
- Conducted training sessions on HR policies and compliance to ensure staff understanding and adherence.
- Collaborated with management to design performance evaluation frameworks that align with organizational goals.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Developed comprehensive training programs to enhance employee skillsets and productivity levels.
- Organized regular team-building events to promote camaraderie among employees and boost morale.
Administration Assistant
River Oil Limited
Mwanza Tanzania
08.2020 - 03.2021
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Managed scheduling and calendar appointments for executives, ensuring optimal time management.
- Developed and maintained filing systems to improve document retrieval processes.
- Assisted in preparation of reports and presentations, contributing to informed decision-making.
- Implemented administrative procedures that streamlined communication across departments.
- Facilitated meetings by preparing agendas and taking minutes, enhancing organizational accountability.
Education
Bachelor of Arts - Human Resources Management
Mzumbe University
Mbeya, Tanzania11-2020
No Degree - Diploma In Human Resources Management
Mzumbe University
Mbeya12-2016
Skills
- HR analytics
- HRIS applications proficient
- Conflict resolution
- Affirmative action guidelines
Timeline
Human Resource Associate
Britam Insurance Limited
01.2025 - Current
Human Resources Officer
Rijk Zwaan Limited
03.2021 - 01.2025
Administration Assistant
River Oil Limited
08.2020 - 03.2021
Bachelor of Arts - Human Resources Management
Mzumbe University
No Degree - Diploma In Human Resources Management
Mzumbe University