Open To Work
GRACE KIRIWAY
Mwanza,Tanzania
Summary
Dedicated cleaner with 4 years of experience in facilities management, specialising in maintaining high standards in diverse settings. Proficient in using cleaning equipment and products. Notable achievement: enhancing cleaning efficiency by 35% within six months.
Overview
5
5
years of professional experience
Work History
Senior Cleaner
Parrot hotel
Arusha, Tanzania
09.2023 - 08.2025
- Led a team of 5 cleaners to enhance cleanliness, improving client satisfaction by 30%.
- Implemented a rotating cleaning schedule to ensure no area was overlooked, increasing coverage by 25%.
- Trained 3 new staff on cleaning protocols, resulting in a 15% increase in overall team efficiency.
- Conducted monthly audits on cleaning standards, reducing complaints by 40% over one year.
- Introduced eco-friendly cleaning products without compromising quality, reducing chemical use by 20%.
- Collaborated with management to restructure work processes, resulting in a 10% reduction in cleaning time.
- Efficiency Leader Award: Received award for reducing cleaning process time by 20%, enhancing team productivity.
- Excellence in Customer Satisfaction: Achieved a record 95% satisfaction score for consistently high-quality cleaning and service delivery.
- Safety Champion: Led safety workshops, achieving zero chemical handling incidents for two consecutive years.
- Sustainability Innovator: Implemented eco-friendly products, resulting in a 20% reduction in chemical usage without quality drop.
Caregiver
Upendo healthcare
Mwanza, Tanzania
08.2021 - 07.2023
- Assisted clients in bathing, grooming, and Personal hygiene, leading to a 32% improvement in overall health and well-being.
- Administered bedside and other personal care including medication, physical exercises to ensure client safety and comfortability resulted in a 45% improvement in client comfort and mobility.
- Performed cleanliness including Launder clients clothing, light housekeeping to maintain clean and comfortable environment.
- Provided companionship and emotional support improving client's mental well-being by 20% through engaging conversations and activities.
Facilities Cleaner
Crystal Hotel
Dar es salaam, Tanzania
08.2020 - 07.2021
- Established daily cleaning routines in compliance with organisational standards, increasing compliance rate by 25%.
- Maintained high sanitation levels in laboratory areas, contributing to a safer working environment.
- Liaised between cleaning staff and clients to promptly resolve issues, improving communication by 30%.
- Assisted in emergency cleaning operations, supporting efficiency and reducing downtime by 15%.
Education
Certificate - cleaning steward training
Alison online school
Galway, Ireland UKCertificate - nursing assistant
IAMBI Nursing assistant school
TanzaniaDiploma - counselling
Community concern training institute
Thika, KenyaSkills
- Cleaning
- Facilities Management
- Caregiver
- Customer Service
- Safety Protocols
- Eco-Friendly Cleaning
- Time Management
- Adaptability
Accomplishments
- Efficiency Leader Award, Received award for reducing cleaning process time by 20%, enhancing team productivity.
- Excellence in Customer Satisfaction, Achieved a record 95% satisfaction score for consistently high-quality cleaning and service delivery.
- Safety Champion, Led safety workshops, achieving zero chemical handling incidents for two consecutive years.
- Sustainability Innovator, Implemented eco-friendly products, resulting in a 20% reduction in chemical usage without quality drop.
Passion
- Sustainability Initiatives
- DIY Projects
- Time Management
- Adaptability
Languages
English
First Language
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
On-SiteSalary Range
Sh45000/yr - Sh200000220000000/yrTimeline
Senior Cleaner
Parrot hotel
09.2023 - 08.2025
Caregiver
Upendo healthcare
08.2021 - 07.2023
Facilities Cleaner
Crystal Hotel
08.2020 - 07.2021
Certificate - cleaning steward training
Alison online school
Certificate - nursing assistant
IAMBI Nursing assistant school
Diploma - counselling
Community concern training institute