Goodluck Moshi

Certified Project Management Professional (PMP), Enterprise Architect (TOGAF 9), IT Service Management (ITIL), Passed ISO 27001 Lead Auditor Exam and offering over 10 years of experience in project management, technical ICT business analysis and IT Service Management. The experience encompass distinguished background in the public sector and non-profit organization. The public sector includes education, health and currently for entire public service. Enthusiastic fast learner with adaptability to new concepts, technical skills and great work ethic. Superior communication skills to develop a strong lasting relationship with all levels of clients and establishes quality supportive relationship with trust.

• Project Management Professional (PMP)
• Enterprise Architect - TOGAF 9
• IT Service Management (ITIL)
• ISO 27001 Lead Auditor (Passed Exam)

• Assistant Project Manager - Shipping Business Management System (SBMS) for Tanzania Shipping Agency Corproration (TASAC), led the development of the Shipping Business Management System (SBMS), overseeing the creation of project and resource plans, defining team roles, and determining the appropriate format for key documentation, including feasibility studies, business process documentation, software requirements specifications (SRS), and system design documentation (SDD). I conducted a thorough feasibility study to ensure the system aligned with company guidelines and regulations and collaborated with business teams to gather functional and non-functional requirements. Using Business Process Modeling Notation (BPMN), I facilitated the creation of process documentation and ensured the system design met the specified requirements. Additionally, I actively participated in system development, developed comprehensive user guides, test cases, and API documentation, and conducted user acceptance testing to ensure the quality and integrity of the system. I also presented the final system to management and stakeholders.
• Systems Analyst - Hospital Information Management System for Ocean Road Cancer Institute, I was responsible for overseeing the implementation and ongoing support of the Hospital Information Management System (INAYA). My tasks included creating project timelines, analyzing and resolving application issues, and collaborating with the system vendor to configure and upgrade the system to meet end-user needs across various departments. I contributed to discussions on system improvements, provided analysis and reports to stakeholders, and ensured continuous user support and training. Additionally, I reviewed and tracked project progress, obtained deliverable acceptance from user departments, and performed routine system backups and restores to ensure system reliability.
• Project Manager - Student Information Management System for Local Government Training Institute ,led developing the project timetable and working closely with the system vendor to configure and customize the system to meet the needs of various departments. I regularly contributed to discussions on system improvements, provided ongoing user support, and assisted with training for system enhancements. I monitored and tracked project progress, ensured deliverable acceptance from user departments and students, and performed routine system backups and restores. Additionally, I ensured the system’s compliance with NACTE guidelines and LGTI examination rules while keeping staff and management informed of project developments.