GODFREY NGAINAYO
Arusha
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Results-driven experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
2
2
Languages
Work History
BRANCH MANAGER
Wholesale Distributors
12.2020 - Current
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
- Generated financial and operational reports to assist management with business strategy.
- Examined customer loan applications for loan approvals and denials.
- Boosted sales and customer loyalty through incentive programs.
Sales and Marketing Officer
Wholesale Distributors
01.2018 - 12.2020
- Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives.
- Built strong relationships with clients through exceptional customer service, leading to increased repeat business.
- Collaborated with cross-functional teams for product launches, resulting in higher market penetration and brand awareness.
- Analyzed market trends to adapt sales strategies, ensuring consistent growth in a competitive landscape.
- Conducted detailed competitor analysis to identify unique selling points and opportunities for differentiation in the marketplace.
- Enhanced customer experience through regular feedback collection, identifying areas for improvement in product offerings or sales processes.
- Oversaw budget allocation for marketing campaigns, ensuring optimal resource utilization for maximum impact on sales targets.
- Streamlined internal communication channels between sales and marketing departments for more effective collaboration towards common goals.
- Coordinated product development process from concept ideation through launch execution harnessing user feedback and research insights.
- Evaluated market data to develop and create business strategies and marketing plans.
- Analyzed sales and marketing data for improved strategies.
- Managed sales promotions and marketing strategies on major social media sites.
- Prepared sales presentations for clients showing success and credibility of products.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
MBA - Accounting And Finance
11.2011
Bachelor of Arts - ACCOUNTING AND FINANCE
06.2008
Skills
- Shift Scheduling
- Business Development
- Relationship Building and Management
- Operational Reports
- Human Resources Knowledge
- Customer Service
- Account Review
- Branch Operations Management
- Sales Professional
- Financial Oversight
- Cash Handling Expertise
- Coaching and Mentoring
- Sales Development
- Excellent Work Ethic
- Sales Planning
- Sales Expertise
- Financial Analysis
- Staff Management
- Analytical Thinking
- Problem Solving
- Marketing Strategy
- Organizational Skills
Languages
Swahili
Native language
English
Advanced
C1
Software
QUIKBOOKS
TALLY
EXCELL
WORDS
COREL DRAW
Timeline
BRANCH MANAGER - Wholesale Distributors
12.2020 - Current
Sales and Marketing Officer - Wholesale Distributors
01.2018 - 12.2020
UNIVERSITY OF DAR ES SALAAM BUSINESS SCHOOL - MBA, Accounting And Finance
MOSHI UNIVERSITY COLLEGE OF COOPERATIVE STUDIES - Bachelor of Arts, ACCOUNTING AND FINANCE
Similar Profiles
Ramandeep GillRamandeep Gill
Warehouse Supervisor at Wholesale DistributorsWarehouse Supervisor at Wholesale Distributors
Richard VergaraRichard Vergara
Delivery Technician at R&B Wholesale Distributors, IncDelivery Technician at R&B Wholesale Distributors, Inc
E. Nathan PriceE. Nathan Price
Owner/General Manager at Price Wholesale DistributorsOwner/General Manager at Price Wholesale Distributors