Overview
Work History
Education
Skills
Languages
Timeline
Generic
GLORY MAGANGA

GLORY MAGANGA

DAR ES SALAAM

Overview

3
3
years of professional experience

Work History

Receptionist

UBC NEWHOPE STUDYOVERSEAS
DAR ES SALAAM
06.2024 - Current
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted with special projects assigned by management when required.
  • Scheduled and confirmed appointments.
  • Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
  • Managed company database and ensured the accuracy of contact information.
  • Kept updated records of office expenses and costs, assisting with budget tracking.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Credit Officer

DAWASCO SACCOS LIMITED
DAR ES SALAAM
07.2022 - 05.2024
  • Reviewed credit applications and financial statements to determine customer creditworthiness.
  • Analyzed customer accounts, payment trends, and credit ratings to assess risk of default.
  • Conducted regular reviews of existing customers' accounts to ensure compliance with agreed terms.
  • Assessed the impact of new products or services on current credit policies.
  • Monitored customer account activity to identify any potential risks or issues.
  • Investigated customer complaints regarding billing errors or other discrepancies.
  • Provided guidance and advice on credit management practices to internal stakeholders.
  • Maintained accurate records of all customer interactions including notes on conversations and decisions made.
  • Analyzed and prepared existing borrower reports and reviews to track repayments and compliance with loan agreements.
  • Answered incoming inquiries to discuss credit report information with subscribers.

Education

Some College (No Degree) - MICROFINANCE MANAGEMENT

MOSHI CO-OPERATIVE UNIVERSITY (MoCU)
TANZANIA
06-2022

Skills

  • Project Coordination
  • Travel Coordination
  • Data Entry
  • Administrative Support
  • Office Management
  • Scheduling
  • File Management
  • Information Protection
  • Document Control
  • Travel Planning

Languages

English
First Language
English
Intermediate (B1)
B1
Afrikaans
Proficient (C2)
C2

Timeline

Receptionist

UBC NEWHOPE STUDYOVERSEAS
06.2024 - Current

Credit Officer

DAWASCO SACCOS LIMITED
07.2022 - 05.2024

Some College (No Degree) - MICROFINANCE MANAGEMENT

MOSHI CO-OPERATIVE UNIVERSITY (MoCU)

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GLORY MAGANGA