Gloria G. Mhando
Dar es Salaam
Summary
Experienced sales professional with a successful history of driving sales, building client relationships, and adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
14
14
years of professional experience
Work History
Senior Sales Specialist – Rea Project & Government Utility
Elsewedy Electric Tanzania
Dar es Salaam
07.2023 - Current
- Company Overview: Factory facilities that produces everything from cables and wires, transformers to PVC and meters.
- Carry out accounts management of REA and utilities segmentation this involved maintaining and developing relationships for allocated customers Government entities, contractors and consultants in the line procedure and best practice.
- Provide precise solution by doing market research to identify new business opportunities and stay ahead of industry trends and communication, conduct site visits by following project progress and presenting quotations for negotiation of projects contracts with clients.
- Successfully managed to onboard few big REA (RURAL ELECTRIFICATION AGENCY) contractors CHINA RAILWAY, CHANCE LTD, SHANGDONG, HTT INFRACO, NORTHER ENGINEERING and many more which have contributed to the company revenue of $ 20,220,775 in the year 2023 - 2025.
- Factory facilities that produces everything from cables and wires, transformers to PVC and meters.
- Maintained up-to-date knowledge of industry trends, competitive landscape, and customer needs.
- Monitored competitor activities closely to stay ahead of changing market conditions.
- Analyzed data from multiple sources to identify trends in the marketplace.
- Resolved customer complaints quickly and efficiently while maintaining a positive relationship.
- Conducted customer outreach campaigns to generate new business opportunities.
- Produced sales documents, finalized deals and filed records.
- Negotiated contracts with clients and ensured delivery of agreed upon services.
Corporate Sales Manager
Ashton Media Tanzania
Dar es Salaam
01.2023 - 05.2023
- Company Overview: Premier outdoor advertising company, that hosts traditional and digital out of home solution across Tanzania.
- Work with sales and archiving targets by identify business opportunity and generate new leads and prospects on evaluating their position in the industry provide support, information by offering the prime location for their brand to have a voice and reached the targeted audience.
- Maintain quality and customer relationship by establishing and enforce organization standards.
- Successfully managed to onboard several clients include DORCO, TECNO MOBILE, DARCROSSFIT, ELSEWEDY ELECTRIC and offering them a productive outdoor advertising plan and good location for their brand awareness and visibility which contributed to company revenue of $46,000.
- Premier outdoor advertising company, that hosts traditional and digital out of home solution across Tanzania.
Account Manager
Spark Concepts Tanzania
Dar es Salaam
11.2021 - 01.2023
- Company Overview: A growth agency with capabilities to help businesses with everything marketing. Adding spark to brands.
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
- Building and maintaining strong, long lasting customer relationship, creating there marketing activities report.
- Successfully managed several customer accounts activations in Tanzania including DIAGION GROUP, DKT INTERNATIONAL, CLOVER AND CRDB BANK.
- A growth agency with capabilities to help businesses with everything marketing. Adding spark to brands.
- Managed multiple accounts simultaneously while meeting deadlines.
- Identified upselling and cross-selling opportunities to maximize account growth and revenue generation.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
Marketing Executive and client service
Sign Express
Dar es Salaam
08.2019 - 08.2021
- Company Overview: Signexpress designs and manufacturing service offers customers simple and straight forward sign solutions.
- Establish, coordinating and implementing sales and marketing for the company in order to meet department and company targets.
- Increased client satisfaction through the provision of excellent sales and aftersales services in printing and branding of their marketing materials.
- Successfully built and maintained professional work relationships, as a result, increased business opportunities.
- Signexpress designs and manufacturing service offers customers simple and straight forward sign solutions.
Marketing Executive and client service
Kalax Promotions Limited
Dar es Salaam
12.2017 - 10.2018
- Company Overview: Provide outdoor advertising that meets clients' needs from billboards to bus benches, interiors and exteriors of buses to taxis and business vehicles, and so much more.
- Lead external agencies, when appropriate, to effectively manage projects and relationships.
- Created a monthly and quarterly departmental report to determine whether KPIs are being met and where there is room for improvement.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide outdoor advertising that meets clients' needs from billboards to bus benches, interiors and exteriors of buses to taxis and business vehicles, and so much more.
Marketing Manager
ABM Tanzania Ltd
Dar es Salaam
01.2017 - 11.2017
- Company Overview: A real estate agency company located in Dar es salaam.
- Managing the purchases, sales, rentals and development of properties.
- Handling all social media channels on behalf of the company and all formal communications as the point of contact.
- Successful won pitches over new clients at a rate of 87/% annually and manage to maintaining fruitful relationship with client by establishing a plan of action and laying down a reliable communication channel.
- A real estate agency company located in Dar es salaam.
Human resource assistant
Bright future recruitment
Tanga
09.2016 - 12.2016
- Company Overview: A recruitment agency located in Tanga.
- Providing all administrative support to Human Resources director and assisting a with day-to-day operations of the HR functions and duties.
- Maintained employee personnel files, managed benefit plans and conducted new hire orientation.
- Successful built a quality relationship with the internal customers and external recruitment agencies.
- A recruitment agency located in Tanga.
Customer service officer
Mkwabi enterprises and super market
Tanga
06.2015 - 07.2015
- Company Overview: Mkwabi Enterprises Limited is a transparent trader, providing highly competitive, faster and professional services. It facilitates a smooth flow of goods from the producers to the customers, giving value to all.
- Helps customer make selections by building customer confidence; offering suggestions and opinions.
- Mkwabi Enterprises Limited is a transparent trader, providing highly competitive, faster and professional services. It facilitates a smooth flow of goods from the producers to the customers, giving value to all.
Credit Advisor
Uchumi credit company
Tanga
03.2013 - 11.2014
- Company Overview: Offering loans to individuals, groups and companies.
- Establishes payment priorities to reduce client's overall costs by liquidating high-interest, short-term loans or contracts first and create action plans to assist clients in obtaining permanent housing via rent or mortgage programs.
- Offering loans to individuals, groups and companies.
Customer service
Nyumbani hotels and resort
Tanga
02.2011 - 11.2012
- Company Overview: Nyumbani Hotel Tanga, offers quality accommodation and great service.
- Managing customers relationships and developing marketing strategies and plans.
- Nyumbani Hotel Tanga, offers quality accommodation and great service.
Education
Diploma - Law
University of Tumaini Makumira (TUMA)
Arusha, Tanzania01.2017
Certificate - Business Administration
St. Sebastian Kolowa Memorial University
Tanga, Tanzania11.2015
Certificate - Basic hotel management and tourism
Royal Academy Institute collage
Tanga, Tanzania11.2011
Certificate of Secondary Education -
Mkwakwani Secondary School
Tanga, Tanzania11.2009
Skills
- MS Word
- Excel
- PowerPoint
- Sales forecasting
- Effective communication
- Problem solving
- Team collaboration
- Upselling techniques
- Sales reporting
- Teamwork
- Key account development
- CRM management
- Business development
- Sales strategy development
- Contract negotiation
- Communication and relationships
- Budgeting
- Sales and marketing strategy
- Strong networking skills
- Account management
- Customer relationship management
References
- MS. Joleen Mtalo, Elsewedy Electric E.A, Commercial Director and PR, +255 623002513, Joleen.mtalo@elsewedy.com
- Ms. Bahya Noor, Ashton Media, Marketing & Sales Director, +255 759 962 339, bahya.noor@yahoo.com
- Mr. Bakari Gugu, Bright Future Recruitment Agency Ltd, Human Resource Manager, +255 714 798 124, bakarigugu@gmail.com
Hobbies and Interests
Watching movies, Reading journals on social media, Cooking, Exploring trends on social media, Reading books
Languages
Excellent, Near native
Handedness
Right
Personal Information
- Place of Birth: Tanzania
- Citizenship: Tanzanian
- Date of Birth: 04/17/93
- Driving License: Yes
Languages
English
First Language
Swahili
Proficient (C2)
C2
Timeline
Senior Sales Specialist – Rea Project & Government Utility
Elsewedy Electric Tanzania
07.2023 - Current
Corporate Sales Manager
Ashton Media Tanzania
01.2023 - 05.2023
Account Manager
Spark Concepts Tanzania
11.2021 - 01.2023
Marketing Executive and client service
Sign Express
08.2019 - 08.2021
Marketing Executive and client service
Kalax Promotions Limited
12.2017 - 10.2018
Marketing Manager
ABM Tanzania Ltd
01.2017 - 11.2017
Human resource assistant
Bright future recruitment
09.2016 - 12.2016
Customer service officer
Mkwabi enterprises and super market
06.2015 - 07.2015
Credit Advisor
Uchumi credit company
03.2013 - 11.2014
Customer service
Nyumbani hotels and resort
02.2011 - 11.2012
Diploma - Law
University of Tumaini Makumira (TUMA)
Certificate - Business Administration
St. Sebastian Kolowa Memorial University
Certificate - Basic hotel management and tourism
Royal Academy Institute collage
Certificate of Secondary Education -
Mkwakwani Secondary School
Similar Profiles
Wael RawyWael Rawy
Area Sales Manager at Elsewedy ElectricArea Sales Manager at Elsewedy Electric
MOSTAFA ABDELKADERMOSTAFA ABDELKADER
BUSINESS DEVELOPMENT MANAGER at Elsewedy Electric PSPBUSINESS DEVELOPMENT MANAGER at Elsewedy Electric PSP
Amira AchrafAmira Achraf
Senior Lawyer at ELSEWEDY ELECTRIC S.A.ESenior Lawyer at ELSEWEDY ELECTRIC S.A.E
MALIGO FARJALAMALIGO FARJALA
Nursery Teacher at MEMBER NURSERY SCHOOLNursery Teacher at MEMBER NURSERY SCHOOL
MAGDALENA MNDEMEMAGDALENA MNDEME
Assistant accountant at QUALITY ASPHALTAssistant accountant at QUALITY ASPHALT