GLADYS KARABU SARIA
Dar Es Salaam
Summary
To secure employment in a Professional and reputable organization/company. With ability to work individually as well as a team player will contribute and add value in attainment of company's objectives and promote service delivery to customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SECURITY INSPECTOR
EMIRATES AIRLINE
Dubai
04.2022 - Current
- Aircraft protection unit.
- Cabin security search.
- Passenger check-in and check-out for security observation.
- Passenger screening before boarding, as per TSA rules.
- Handling customer service at the desk transfer, connection desks, and check-in areas.
- Helping in critical situations.
- Handling extra security checks at boarding gates for other airlines, such as Lufthansa, United Airlines, Air Canada, and British Airways, on a daily basis.
SECRETARY/ RECEPTIONIST
SERENA HOTEL
Dar Es Salaam
05.2018 - 10.2021
- Answered incoming phone calls.
- Taking messages.
- Updating the system to organize office documentation.
- Maximizing efficiency and increasing productivity.
- Coordinating emails and similar publicity tasks.
- Typing and word processing.
Education
Secretarial Studies and Customer Service
The Mombasa Polytechnic
KenyaDiploma In Computer Information And Technology
University Of Dar Es Salaam
TanzaniaSkills
- Quick Learner
- Excellent Customer Care Skills
- Ability to work well under pressure
- Problem solving
- Threat analysis
- Asset protection
- Fire safety
- Microsoft Office / POS skills
Languages
English
First Language
Swahili
Advanced (C1)
C1
Certification
- Certificate of Excellence In Sales by Samsung
- Certificate In Entrepreneurship training.
DECLARATION
I hereby declare that the above information is true and correct according to the best of my knowledge & my experience. If selected i assure that i would perform to my best of my abilities and awaiting a Positive response.
Timeline
SECURITY INSPECTOR
EMIRATES AIRLINE
04.2022 - Current
SECRETARY/ RECEPTIONIST
SERENA HOTEL
05.2018 - 10.2021
- Certificate of Excellence In Sales by Samsung
- Certificate In Entrepreneurship training.
Secretarial Studies and Customer Service
The Mombasa Polytechnic
Diploma In Computer Information And Technology
University Of Dar Es Salaam
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