GLADISY WISHELY MWANG'ONDA

•Provide technical support to staff and systems.

•Manage and maintain computer networks and servers.

•Support broadcasting and streaming systems.

•Ensure cybersecurity and data protection.

•Handle system updates, backups, and maintenance.

•Work with other departments to support operations.

•Assist in IT projects and liaise with vendors.

•Conducted diagnostic tests for identifying and resolving network issues swiftly.

•Provided IT support to staff members, improving overall operational efficiency.

•Maintained IT inventory effectively keeping track of all equipment in use.

•Set up video conferencing to enhance virtual communication capabilities.

•Facilitated Business TV operations for seamless broadcasting services.

•Established and troubleshot network and data communications systems.

•Assisted end-users to enhance their understanding of software applications.

• Managed secure network access for remote workers successfully.
• Maintained IT inventory effectively keeping track of all equipment in use.
• Installed operating systems and applications, maintaining a high level of reliability.
• Installed, maintained, and repaired hardware components, ensuring optimal functionality.
• Provided IT support to staff members, improving overall operational efficiency.
• Answered user questions about hardware and software operation to help resolve problems.
• Organise workspaces for employees with computer, monitors and associated cabling or equipment.
• Established and troubleshot network and data communications systems.
• Prepared equipment for staff use, installing cables, operating systems, and software.
• Set up video conferencing to enhance virtual communication capabilities.
• Monitored local network to optimise performance.
• Arranged computers, routers and printer to achieve proper workstation.
• Improved system performance with regular maintenance and updates.
• Ensured data security through the implementation of robust backup procedures.
• Assisted end-users to enhance their understanding of software applications.