Given Geofrey Ngodoki
Dar es salaam
Summary
Results-driven ICT Officer with extensive experience at the Tanzania Communications Regulatory Authority, specializing in system administration and security. Proficient in monitoring tools and DevOps support, I successfully led projects enhancing system performance and data protection. Known for strong problem-solving skills and effective team collaboration, I ensure optimal infrastructure reliability.
Overview
12
12
years of professional experience
Work History
ICT Officer (System Administrator)
Tanzania Communications Regulatory Authority (TCRA)
Dar Es Salaam
01.2025 - Current
- Implement and maintain monitoring tools (Nagios, Zabbix, SolarWinds) to ensure optimal system performance, uptime, and early issue detection.
- Manage and support microservices infrastructure, leveraging Kubernetes for container orchestration and scalability.
- Install, configure, and administer diverse operating systems, including Windows, Linux, and Unix, ensuring stability and performance.
- Apply timely system updates and security patches to mitigate vulnerabilities and protect critical infrastructure.
- Facilitate DevOps workflows by provisioning and maintaining deployment and testing environments.
- Execute and manage regular backup operations, while developing and enforcing disaster recovery, and data protection protocols.
- Oversee user account management and enforce group policies through Active Directory to maintain a secure and compliant environment.
- Maintain thorough and up-to-date documentation of system configurations, administrative procedures, and infrastructure changes.
Senior ICT Officer
Ocean Road Cancer Institute
Dar es Salaam
09.2019 - 01.2025
- Implemented and maintained monitoring tools, PRTG and Security Onion for system performance, uptime, and security.
- Ensured system security through updates, patches, and access controls (Active Directory, DNS, DHCP).
- Supported DevOps by preparing deployment environments and server infrastructure.
- Implemented regular backups and disaster recovery plans for data protection.
- Provided second-level user support for IT-related incidents.
- Led ICT projects related to system upgrades and new implementations.
- 2024 - Technical support in the rollout of the Public Employee’s Performance Management Information System (PEPMIS), and provided comprehensive user support and training to ensure effective adoption and utilization at the institute.
- 2023 - Led the implementation of a remote backup solution for the Ocean Road Cancer Institute's Hospital Management Information System (ORCI HMIS) to ensure data integrity and disaster recovery.
- 2021 - 2022: Team Lead and user support for NHIF online integration with HMIS, enhancing healthcare service delivery.
- 2019 - 2020: Oversaw GePG integration, including the creation and management of VPN tunnel infrastructure, and the integration of GePG and INAYA-HMIS.
- 2020 - Led the implementation of the Sophos Firewall within the institute's infrastructure, enhancing network security and protecting against cyber threats. Managed needs assessment, stakeholder engagement, solution evaluation, network design, installation, and configuration of security policies, and VPNs.
- As the Single Point of Contact (SPOC) in ICT Security, I was responsible for managing incident response, acting as a liaison for communication and reporting, ensuring policy compliance, and providing security training and awareness.
System Administrator (Network)
Muhimbili National Hospital
Dar es Salaam
01.2016 - 08.2019
- Designed and maintained technical documentation for network and application systems.
- Managed network inventory and ensured efficient equipment usage.
- Supported ICT policy compliance and cybersecurity governance.
- Network troubleshooting, monitoring and administration
- Project: Biometric Time Attendance System (MNH), Dar es Salaam (Feb 2018 - Oct 2019) Project Manager.
- Supervised contract execution for the Biometric Time Attendance System.
- Liaised with suppliers, ensured performance, and conducted assessments.
- Delivered effective project reports and facilitated user training.
IT Specialist
Ativo Group
03.2013 - 11.2016
- Managed daily IT needs, including user management and troubleshooting.
- Conducted routine maintenance, database backups, and data security.
- Reduced user callback rate by 50% through efficient issue resolution.
- Developed corporate security policies for email, internet usage, and access control.
Education
Master of Information Security -
Arusha Institute of Accountancy
Tanzania12.2023
Computer Science - Bachelor's Degree
Institute of Finance Management (IFM)
Tanzania12.2014
Advanced Certificate of Secondary Education -
Benjamin William Mkapa High School
Dar es salaam , Tanzania.12.2009
Certificate of Secondary Education -
Benjamin William Mkapa High School
Dar es salaam, Tanzania.12.2006
Skills
- Monitoring Tools: PRTG, Zabbix, Security Onion
- Microservices Infrastructure: Dockers
- Operating Systems: Windows, Linux (Ubuntu, Kali linux), Mac OS
- System Security: Security measures, updates, patch management
- DevOps Support: Deployment environments, testing, server infrastructure
- Backup Solutions: Backups, disaster recovery, data protection
- Virtualization: PROXMOX, VMware, HyperV, KVM
- Server Administration: User accounts, permissions, Active Directory, DNS, DHCP, Web Servers
- Network Administration: TCP/IP, DNS, DHCP
- Scripting & Automation: Bash, Powershell
- Project Management: ICT project planning and execution
- Documentation: System configurations, procedures, and changes
Permanent Address
Dar es Salaam, Kinondoni, Kijitonyama
Personal Information
- Title: ICT Officer
- Gender: Male
- Nationality: Tanzanian
- Marital Status: Married
- Religion: Christian
Languages
- English
- Swahili
References
- Joshua J Mmari, Head Of ICT Unit, Ocean Road Cancer Institute (ORCI), P.O Box 3592, Dar es Salaam, Dar es Salaam, joshua.mmari@orci.or.tz, +255 717 373 633
- William Chimwege, Assistant Director of ICT, Muhimbili National Hospital - Mloganzila, P.O Box 65000, Dar es Salaam, Dar es Salaam, william.chimwege@mnh.or.tz, +255 756 170 012
- Herman J. Komba, System Auditor, National Audit Office Of Tanzania (NAOT), herman.komba@nao.go.tz, +255 763 068 047
Present Contact Address
P.O Box 3592, Dar es Salaam, Dar es Salaam
Place Of Domicile
Tabora, Tabora Mjini, Itaga
Timeline
ICT Officer (System Administrator)
Tanzania Communications Regulatory Authority (TCRA)
01.2025 - Current
Senior ICT Officer
Ocean Road Cancer Institute
09.2019 - 01.2025
System Administrator (Network)
Muhimbili National Hospital
01.2016 - 08.2019
IT Specialist
Ativo Group
03.2013 - 11.2016
Master of Information Security -
Arusha Institute of Accountancy
Computer Science - Bachelor's Degree
Institute of Finance Management (IFM)
Advanced Certificate of Secondary Education -
Benjamin William Mkapa High School
Certificate of Secondary Education -
Benjamin William Mkapa High School
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