Gideon Ofoegbu

Role: Automobile Service Department ManagerImpact & Results:

• Operational Leadership: Managed the daily operations of the automobile service department, driving annual revenues exceeding half a million dollars (over 500 million Tanzanian shillings).
• Team Supervision: Provided floor sales leadership, overseeing and mentoring a team of eight associates.
• Rapid Advancement: Achieved rapid promotion from an initial sales associate position to department manager in less than two months, highlighting exceptional performance and leadership skills.
• Sales Excellence: Exceeded sales goals impressively, surpassing targets by 19% in December 2020 and maintaining a 14% surplus by January 2021.
• Employee Recognition: Received accolades as a two-time "Employee of the Month" awardee, acknowledging superior performance and dedication.
• Product Sales Growth: Spearheaded a remarkable 24% increase in the sales of company-owned motorcycle tires, achieving $245K in tire product sales within 13 months.
• Marketing Insights: Conducted market research and identified key target audiences to enhance profits through effective marketing and branding campaigns.
• Profit Boost: Actively supervised the entire sales department, contributing to increased profits through streamlined operations and enhanced sales strategies.
• Recovery and Sales: Achieved a substantial 34.6% profit increase through effective recoveries and sales initiatives, highlighting strategic and operational prowess.

Role: National Youth Service Corps Member (NYSC) Impact & Results:

• Financial Reporting: Generated detailed reports and meticulously tracked income and expenses, ensuring data accuracy.
• Expense Tracking: Utilized software tools to monitor and manage user expenses efficiently.
• Accounting Support: Assisted the accounting team by performing weekly reconciliations, including bank deposits, fixed assets, and audits.
• Financial Record Maintenance: Executed daily financial journal entries to uphold precise record-keeping standards.
• Organizational Enhancement: Introduced innovative organizational strategies that significantly improved workplace productivity.
• Mail Management: Received, sorted, and managed incoming mail and packages, recording, dispatching, or distributing them to the appropriate recipients.
• Office Correspondence: Sorted and distributed office mail and accurately recorded incoming shipments to maintain comprehensive corporate records.
• Meeting Coordination: Scheduled office meetings and client appointments for staff teams, ensuring seamless workflow.
• Document Management: Implemented a refined record filing system, enhancing document organization and management efficiency.
• Process Optimization: Developed and implemented strategies to streamline and enhance office procedures, contributing to increased operational efficiency.

Roles:

• Research Objective Development: Created research objectives, projects, and proposals to guide investigative efforts.
• Outcome Evaluation: Conducted research and meticulously evaluated outcomes to measure project success.
• Research Program Management: Orchestrated the planning, coordination, and implementation of research programs, aligning them with the Center's strategy, policies, and funder requirements.

Results:

• Strategic Research Planning: Successfully formulated comprehensive research objectives, projects, and proposals, ensuring focused and purpose-driven investigations.
• Data-Driven Decision Making: Leveraged outcome evaluation to make informed decisions, allowing for continual improvement and optimization of research initiatives.
• Adherence to Policies and Funders' Expectations: Effectively managed research programs, complying with the Center's strategic vision, policies, and funders' specific requirements, which contributed to securing ongoing support and funding for critical projects.

Role: Sales Manager - Eastern NigeriaImpact & Results:

• Startup Leadership: Entrusted to spearhead the launch of the Eastern Nigeria sales region, managing a 4-member team covering a 2-state territory (Imo and Anambra state).
• Market Expansion: Led efforts to expand market share by driving increased sales of upholstery product lines to warehouse distributors and retail stores.
• Sales Growth: Achieved remarkable results, elevating regional sales from under half a million naira to #2 million within two years, consistently exceeding quotas by 10% in 2013 and 2014.
• Top Sales Manager: Ranked as the #1 sales manager out of a team of 7 in both 2015 and 2017, reflecting exceptional performance.
• Market Penetration: Established a robust, sustainable buyer network spanning from Maine to Florida, leveraging exceptional listening, presentation, and closing skills to overcome entrenched competitor dominance.
• Product Introductions: Successfully introduced new upholstery lines into the market, often securing sales of newly released products sight unseen.
• Customer-Centric Focus: Demonstrated unwavering commitment to customer service, continually acquiring new customers while maintaining premium service levels for existing accounts.
• Relationship Management: Drove significant sales growth through adept relationship management and proactive sales strategies.
• Networking and Prospecting: Connected with prospects through trade shows, cold calling, and local-area networking to expand the client base.
• Effective Sales: Captured and closed sales using customer-savvy quotes, proposals, and contract management strategies.
• Distribution Expansion: Identified and qualified new distributors, strategically increasing market share in key territories.
• Strategic Initiatives: Recommended and executed strategic initiatives aimed at securing new business, resulting in a 12% increase in sales.
• Issue Resolution: Diligently addressed unique and recurring customer complaints, fostering loyalty and enhancing operational effectiveness.