Nelusigwe Mwangota
Dar-Es-Salaam
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Head: M-Pesa Strategic Planning &Reporting
M-Pesa Tanzania
04.2022 - Current
- Spearhead strategic initiatives for M-Pesa, including the development of long-term plans aligned with organizational goals and market dynamics.
- Oversee and monitor short and medium-term business performance, ensuring alignment with strategic objectives and driving continuous improvement.
- Lead efforts in managing organizational cost structures and enhancing overall profitability, leveraging financial analysis and operational efficiency to achieve desired outcomes.
- Design and deliver comprehensive tools and reports to effectively communicate strategic plans and performance insights management, Board of Directors, regulators and other stakeholders.
- Conduct periodic reviews of organizational goals and objectives, proactively identifying challenges and implementing timely solutions to address them.
- Manage and nurture regulatory relationships, ensuring compliance with requirements while fostering a collaborative and forward-thinking regulatory environment.
- Guarantee the integrity, accuracy, and quality of M-Pesa data, analyses, and reports, enabling informed decision-making across the organization.
Manager: MIS,Billing Integrity & Revenue Assurance
Vodacom Tanzania
08.2007 - 04.2012
- Billing Strategy planning and roadmap preparation.
- Preparation, consolidation and implementation of billing policies, process and procedures.
- Acquisition and implementation of automated solutions and maintenance of application software to support business operations.
- Continuous monitoring of data integrity, completeness and accuracy for correct and timely billing and reporting.
- Staff management for maximum efficiency and productivity.
Specialist: MIS and Revenue Assurance
Vodacom Tanzania
04.2005 - 08.2007
- Facilitating management strategic plans and reporting
- Ensuring products data integrity and accuracy
Billing Administrator
Vodacom Tanzania
10.2000 - 08.2005
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Liaised with customers to resolve enquiries, appointment requests and billing questions.
- Collaborated with different departments to maintain positive rapport and smooth workflow.
- Oversaw database to maintain updated records and accuracy.
- Creation of customer accounts for proper and accurate billing.
- Manage Interconnect billing for internal process and reconciliation with third parties.
- Roaming management - partners management, testing and billing.
- Management of prepaid recharge vouchers.
Treasury Assistant
1st Adili Bankcorp
01.1999 - 10.2000
- Forecasted borrowing needs of company to plan accordingly.
- Determined problem areas and resolved issues related to profitability and KPI achievement.
- Examined long-term and short-term goals to determine beneficial investments.
- Executed legislative and financial policies to control treasury activities of company.
- Oversaw receipt and banking information to protect company funds.
- Prepared and submitted budgets and financial statements to management.
- Documented and facilitated incoming and outgoing funds.
- Managing Forex and banks trading in local and international money markets.
Back-Office Bank Clerk
1st Adili Bancorp
01.1998 - 01.2000
- Manage back-office data entry.
- End-to-end Management of cheques collection from customers, submission to clearance house and feedback to customers.
- Handling customer queries.
- Preparation and submission of sectional performance reports to the management.
Education
Master of Science in Finance - Finance
University of Strathclyde
Glasgow - Scotland06.2006
Honors Diploma in Software Technology and System - Computer Application
NIIT
Bangalore - India01.1998
Bachelor Of Business Management - Finance
Bangalore University
Bangalore - India04.1997
Skills
- Advanced analytical techniques and data interpretation
- Financial analysis and modeling
- Data-driven decision-making
- Attention to detail and quality assurance
- Leadership and team management
- Stakeholder communication and engagement
- Adaptability to high-pressure and dynamic environments
- Risk management and mitigation
- Market and competitive analysis
- Regulatory compliance and governance
- Strategic thinking and decision-making
- Organizational performance monitoring
- Ethical integrity and social responsibility
- Collaboration and teamwork
Languages
English
Fluent
Personal Information
Name & contact
Certification
- Digital Money The Fletcher School of Law and Diplomacy May 2019
- Competence in Corporate Governance ESAMI Feb 2025
- Female Future ATE & NHO Feb 2025
Extra Curricular activities
Reading - Fiction, Non-Fiction, Leadership and Management
Cooking
Sight seeing and travelling
Timeline
Head: M-Pesa Strategic Planning &Reporting
M-Pesa Tanzania
04.2022 - Current
Manager: MIS,Billing Integrity & Revenue Assurance
Vodacom Tanzania
08.2007 - 04.2012
Specialist: MIS and Revenue Assurance
Vodacom Tanzania
04.2005 - 08.2007
Billing Administrator
Vodacom Tanzania
10.2000 - 08.2005
Treasury Assistant
1st Adili Bankcorp
01.1999 - 10.2000
Back-Office Bank Clerk
1st Adili Bancorp
01.1998 - 01.2000
Master of Science in Finance - Finance
University of Strathclyde
Honors Diploma in Software Technology and System - Computer Application
NIIT
Bachelor Of Business Management - Finance
Bangalore University
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