Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Name & contact
Certification
Extra Curricular activities
Timeline
Generic

Nelusigwe Mwangota

Dar-Es-Salaam

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Head: M-Pesa Strategic Planning &Reporting

M-Pesa Tanzania
04.2022 - Current
  • Spearhead strategic initiatives for M-Pesa, including the development of long-term plans aligned with organizational goals and market dynamics.
  • Oversee and monitor short and medium-term business performance, ensuring alignment with strategic objectives and driving continuous improvement.
  • Lead efforts in managing organizational cost structures and enhancing overall profitability, leveraging financial analysis and operational efficiency to achieve desired outcomes.
  • Design and deliver comprehensive tools and reports to effectively communicate strategic plans and performance insights management, Board of Directors, regulators and other stakeholders.
  • Conduct periodic reviews of organizational goals and objectives, proactively identifying challenges and implementing timely solutions to address them.
  • Manage and nurture regulatory relationships, ensuring compliance with requirements while fostering a collaborative and forward-thinking regulatory environment.
  • Guarantee the integrity, accuracy, and quality of M-Pesa data, analyses, and reports, enabling informed decision-making across the organization.

Manager: MIS,Billing Integrity & Revenue Assurance

Vodacom Tanzania
08.2007 - 04.2012
  • Billing Strategy planning and roadmap preparation.
  • Preparation, consolidation and implementation of billing policies, process and procedures.
  • Acquisition and implementation of automated solutions and maintenance of application software to support business operations.
  • Continuous monitoring of data integrity, completeness and accuracy for correct and timely billing and reporting.
  • Staff management for maximum efficiency and productivity.

Specialist: MIS and Revenue Assurance

Vodacom Tanzania
04.2005 - 08.2007
  • Facilitating management strategic plans and reporting
  • Ensuring products data integrity and accuracy

Billing Administrator

Vodacom Tanzania
10.2000 - 08.2005
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Liaised with customers to resolve enquiries, appointment requests and billing questions.
  • Collaborated with different departments to maintain positive rapport and smooth workflow.
  • Oversaw database to maintain updated records and accuracy.
  • Creation of customer accounts for proper and accurate billing.
  • Manage Interconnect billing for internal process and reconciliation with third parties.
  • Roaming management - partners management, testing and billing.
  • Management of prepaid recharge vouchers.

Treasury Assistant

1st Adili Bankcorp
01.1999 - 10.2000
  • Forecasted borrowing needs of company to plan accordingly.
  • Determined problem areas and resolved issues related to profitability and KPI achievement.
  • Examined long-term and short-term goals to determine beneficial investments.
  • Executed legislative and financial policies to control treasury activities of company.
  • Oversaw receipt and banking information to protect company funds.
  • Prepared and submitted budgets and financial statements to management.
  • Documented and facilitated incoming and outgoing funds.
  • Managing Forex and banks trading in local and international money markets.

Back-Office Bank Clerk

1st Adili Bancorp
01.1998 - 01.2000
  • Manage back-office data entry.
  • End-to-end Management of cheques collection from customers, submission to clearance house and feedback to customers.
  • Handling customer queries.
  • Preparation and submission of sectional performance reports to the management.

Education

Master of Science in Finance - Finance

University of Strathclyde
Glasgow - Scotland
06.2006

Honors Diploma in Software Technology and System - Computer Application

NIIT
Bangalore - India
01.1998

Bachelor Of Business Management - Finance

Bangalore University
Bangalore - India
04.1997

Skills

  • Advanced analytical techniques and data interpretation
  • Financial analysis and modeling
  • Data-driven decision-making
  • Attention to detail and quality assurance
  • Leadership and team management
  • Stakeholder communication and engagement
  • Adaptability to high-pressure and dynamic environments
  • Risk management and mitigation
  • Market and competitive analysis
  • Regulatory compliance and governance
  • Strategic thinking and decision-making
  • Organizational performance monitoring
  • Ethical integrity and social responsibility
  • Collaboration and teamwork

Languages

English
Fluent

Personal Information

Name & contact

Certification

  • Digital Money The Fletcher School of Law and Diplomacy May 2019
  • Competence in Corporate Governance ESAMI Feb 2025
  • Female Future ATE & NHO Feb 2025

Extra Curricular activities

Reading - Fiction, Non-Fiction, Leadership and Management

Cooking

Sight seeing and travelling

Timeline

Head: M-Pesa Strategic Planning &Reporting

M-Pesa Tanzania
04.2022 - Current

Manager: MIS,Billing Integrity & Revenue Assurance

Vodacom Tanzania
08.2007 - 04.2012

Specialist: MIS and Revenue Assurance

Vodacom Tanzania
04.2005 - 08.2007

Billing Administrator

Vodacom Tanzania
10.2000 - 08.2005

Treasury Assistant

1st Adili Bankcorp
01.1999 - 10.2000

Back-Office Bank Clerk

1st Adili Bancorp
01.1998 - 01.2000

Master of Science in Finance - Finance

University of Strathclyde

Honors Diploma in Software Technology and System - Computer Application

NIIT

Bachelor Of Business Management - Finance

Bangalore University
Nelusigwe Mwangota