Geofrey Changa
Summary
Dedicated professional with 16 years of sales and marketing experience committed to achieving company goals. Thrives in team environments, enhancing both professional and personal skills. Demonstrates resilience, discipline, and creativity in diverse settings, bringing a wealth of experience. Fast learner excelling in dynamic environments, aims to stay at the forefront of sales and marketing trends.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Business Manager
Longhorn Publishers Tanzania Limited
10.2021 - Current
- Builds high-performing sales teams.
- Focuses on customer needs for targeted sales strategies.
- Holds teams accountable, maximizing opportunities.
- Coaches advisors for increased productivity.
- Identifies and capitalizes on sales opportunities.
- Recruits top-tier talent for sales positions.
- Provides continuous individual and team training.
- Guides employee career development to the next level.
- Excels in managing and coaching employee performance.
- Contributes to strategic directions as a management team member.
- Monitors commissions, reports, trends, and competition for agile decision-making.
AG Country Operations Manager
Longhorn Publishers Tanzania Limited
08.2020 - 05.2023
- Oversight of the country's overall operations
- Budget management responsibilities
- Leadership of Commercial Departments to drive sales performance
Sales Operations Manager
D-SAT Solutions (T) ltd
01.2018 - 07.2021
- Aligned business with the company’s mission successfully.
- Executed and improved daily operations.
- Managed effective quality assurance programs.
- Integrated new technologies for enhanced efficiency.
- Resolved customer satisfaction issues promptly.
- Optimized income collection strategies.
- Ensured compliance with internal and regulatory requirements.
- Produced insightful operational reports for decision-making.
- Attained and exceeded company targets consistently.
- Innovated and improved overall business procedures.
- Elevated customer satisfaction through effective oversight.
- Demonstrated financial acumen by adjusting budgets for profitability.
- Successfully managed relationships with external partners/clients.
- Evaluated overall performance, driving continuous improvement.
Territory Sales Manager
M-Kopa Solar Tanzania ltd
09.2016 - 01.2017
- Collaborated with the Regional Manager to oversee the designated territory.
- Drove successful sales and service outcomes through M-KOPA Territory Distributor partners.
- Managed Service Centers, ensuring adherence to M-KOPA service guidelines.
- Supervised marketing activities and sales training within the territory.
- Successfully expanded the territory.
- Cultivated relationships with partners and local authorities.
- Upheld M-KOPA values and culture within the team.
Area Sales Manager
M-Kopa Solar Tanzania ltd
09.2015 - 01.2016
- Successfully opened new service centers, expanding company reach.
- Managed existing service centers, ensuring operational excellence.
- Led growth initiatives, consistently meeting monthly targets.
- Supervised Service Centre assistants, fostering high performance.
- Tracked and optimized performance of Direct Sales Representatives.
- Managed stock and company assets at assigned Service centers.
- Cultivated strong relationships with territory distributors.
Sales and Distribution Manager
Maxam East Africa - Heineken Tanzania logistics partner
04.2012 - 09.2015
- Set team targets and supported through effective planning.
- Serviced existing accounts, established new ones by organizing daily work schedules.
- Adjusted sales presentations based on sales outlet or trade factors.
- Focused efforts by studying existing and potential dealer volumes.
- Submitted orders, kept management informed with timely reports.
- Monitored competition, recommended changes based on results.
- Resolved customer complaints, maintained professional knowledge.
- Provided historical records by maintaining sales records.
- Contributed to team efforts by achieving related results.
Marketing Executive
ODC ICT Solution Centre Ltd
01.2010 - 04.2012
- Participated in tendering and prepared bidding documents, attending bid openings.
- Established long-term plans and procedures for modern ICT product sales.
- Identified and cultivated markets for company IT products and services.
- Created and executed marketing strategic plans.
- Developed competitive offers to ensure targeted profits.
- Implemented effective sales promotions through various channels.
- Conducted periodic market research and competitor analysis.
- Sent timely introduction letters, brochures, and relevant product information to customers.
- Collaborated with Finance and Administration to develop and implement an effective credit policy.
- Supervised the implementation of the company’s one-year business plan.
- Adapted to rapid changes in ICT technology to meet future market needs.
- Crafted and implemented the business strategy, considering product cycles and market changes.
- Maintained comprehensive market knowledge and addressed customer solution needs to boost product and service sales.
Technical Marketing Executive
Unit Networks
01.2008 - 01.2009
- Maintained regular customer contact for technical support.
- Resolved customer complaints and ensured product effectiveness.
- Provided feedback to prevent future issues.
- Investigated and settled customer claims.
- Stayed informed about industry developments.
- Organized site visits and reported results to managers.
Education
Bachelor degree - Business Administration
College of Business Education
01.2006
Certificate - Secondary Education
St. Augustine Kakrao
01.2002
Skills
- Strategic Planning and Budgeting
- Market Research and Analysis
- Data Analysis and Reporting
- Customer Issue Resolution
- Customer service
- Project management
- Employee management
- Analytical thinking
- Documentation and reporting
- Negotiation
- Issue resolution
- Team building and leadership
- Relationship Building and Management
- Competitive Market Analysis
Certification
- 2017 Occupational Safety and Health Authority
- OSHA
- 2011 Certified Siemon Distributor Listed Installer Siemon Network cabling solution
- 2010 Certified Sales Champion Cyberoam comprehensive Network security
LANGUAGES
English
Swahili
References
1.Mr. John Mtinda
Managing Director MBT Enterprises
0718 550 566 Dar es Salaam.
2.Mr. Robert Mtulo
Director Starfix Tanzania Limited.
0713 464 005
Hobbies and Interests
Professional journals, books, novels, Newspapers and magazines, Community Engagement, Music, Travelling, Draft
PERSONAL QUALITIES
- Collaborative Team Player
- Adaptive and Resourceful
- Analytical Problem Solver
- Clear and Effective Communicator
- Meticulous Attention to Detail
- Commitment to Continuous Learning
Timeline
Business Manager
Longhorn Publishers Tanzania Limited
10.2021 - Current
AG Country Operations Manager
Longhorn Publishers Tanzania Limited
08.2020 - 05.2023
Sales Operations Manager
D-SAT Solutions (T) ltd
01.2018 - 07.2021
Territory Sales Manager
M-Kopa Solar Tanzania ltd
09.2016 - 01.2017
Area Sales Manager
M-Kopa Solar Tanzania ltd
09.2015 - 01.2016
Sales and Distribution Manager
Maxam East Africa - Heineken Tanzania logistics partner
04.2012 - 09.2015
Marketing Executive
ODC ICT Solution Centre Ltd
01.2010 - 04.2012
Technical Marketing Executive
Unit Networks
01.2008 - 01.2009
Certificate - Secondary Education
St. Augustine Kakrao
Bachelor degree - Business Administration
College of Business Education
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