Sales Manager 19 Years in Progressive Roles with Corporate Sales and Retail Sales Departments
Responsibility to TZs 20bn Outgoing Revenue
Overview
19
19
years of professional experience
Work History
Territory Manager
Vodacom Tanzania PLC
05.2023 - Current
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Trained and mentored sales representatives in sales techniques and strategies.
Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Attended trade shows and industry events to promote company products and services.
Researched competitor activity and used findings to develop sales growth strategies.
Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
Improved product knowledge across team through organization of regular training sessions, resulting in more confident and effective sales presentations.
Analyzed market trends and competitor activities, adapting sales strategies to maintain competitive edge and capitalize on new opportunities.
Territory Manager
Vodacom Tanzania Ltd
01.2019 - 05.2021
Promoted rapidly through a series of increasingly responsible management positions based on strong customer service, sales, operating, team building, and overall team leadership performance. Currently manage 9 direct reports and over 360 indirect reports.
Notable achievements:
Top Talent Sales Manager for South Region 2019/2020
“Sales Person of The Year - 2009” award for profit, revenue growth and excellent after sales service.
Received Congratulatory Note for delivering exceptional after sales service to KCB account in 2010
Successively achieving annually set sales targets.
Improved sales representative footprints across the region and reduced dropouts with strategies to recruit, train, and retain high quality sales support staff.
Implemented successful PoS placement strategies.
Territory Manager
Vodacom Tanzania Ltd
01.2014 - 01.2019
Regional Data Sales Manager
Vodacom Tanzania Ltd
01.2013 - 01.2014
Territory Manager
Vodacom Tanzania Ltd
01.2012 - 01.2013
Technical Data Sales Manager
Vodacom Tanzania Ltd
01.2010 - 01.2012
Key Account Manager
Vodacom Tanzania Ltd
01.2007 - 01.2010
Customer Care Representative
Vodacom Tanzania Ltd
01.2006 - 01.2007
Education
MBA - Corporate Management
Mzumbe University - Dar es Salaam Business School
12.2010
B.Sc. - Environmental Sciences and Management
Sokoine University of Agriculture – Morogoro
06.2005
Advanced Level School Certificate - undefined
Aga Khan Mzizima Secondary School - Dar es Salaam
05.2000
Ordinary Level School Certificate - undefined
St. Anthony’s Secondary School - Dar es Salaam
11.1997
Primary School Leaving Certificate - undefined
Bunge Primary School Dar es Salaam
10.1993
Skills
Socio – economic research methods
Driving: Possession of a valid driving licence class “B & D”
Micro Computer Applications training course from June to July 2000 at the Computing Centre of the University of Dar es Salaam Areas covered were: MS - DOS, MS Windows98, MS Word, MS Excel, MS Access, Internet and E-Mail
Training organized by Target Marketing Ltd on Customer Care Training in 2006
Training on Anti-Money Laundering organized by Vodacom Tanzania in 2013
Training: Diversity and Inclusion organized by Vodacom Tanzania in 2013
References
Allen, Malisa, Assoc. Prof., malisa56@yahoo.com, +255 713 633 288, Sokoine University of Agriculture, P. O. Box 3038, Morogoro, Tanzania, Department of Biological Sciences, Faculty of Science
Field Practical Training
Tanzania Wildlife Research Institute, Arusha, Tanzania 2005
Worked with the staff members in Scientific Report Writing, Formulating, Executing and actual technical report writing on Baseline study of trees and shrubs at Njiro forest.
ENVIROCARE, Kilimanjaro, Tanzania 2004
Skills gained on organic farming, stressing on the use of organic manure based on kitchen waste and farmyard manure and their long time benefits to the environment and human well-being.