GALLUS BALTHAZAR MASAMA
Dar es Salaam
Summary
- Territory Manager – Sales and Distribution
- Sales Manager 19 Years in Progressive Roles with Corporate Sales and Retail Sales Departments
- Responsibility to TZs 20bn Outgoing Revenue
Overview
19
19
years of professional experience
Work History
Territory Manager
Vodacom Tanzania PLC
05.2023 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Trained and mentored sales representatives in sales techniques and strategies.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Attended trade shows and industry events to promote company products and services.
- Researched competitor activity and used findings to develop sales growth strategies.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
- Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Improved product knowledge across team through organization of regular training sessions, resulting in more confident and effective sales presentations.
- Analyzed market trends and competitor activities, adapting sales strategies to maintain competitive edge and capitalize on new opportunities.
Territory Manager
Vodacom Tanzania Ltd
01.2019 - 05.2021
- Promoted rapidly through a series of increasingly responsible management positions based on strong customer service, sales, operating, team building, and overall team leadership performance. Currently manage 9 direct reports and over 360 indirect reports.
- Notable achievements:
- Top Talent Sales Manager for South Region 2019/2020
- “Sales Person of The Year - 2009” award for profit, revenue growth and excellent after sales service.
- Received Congratulatory Note for delivering exceptional after sales service to KCB account in 2010
- Successively achieving annually set sales targets.
- Improved sales representative footprints across the region and reduced dropouts with strategies to recruit, train, and retain high quality sales support staff.
- Implemented successful PoS placement strategies.
Territory Manager
Vodacom Tanzania Ltd
01.2014 - 01.2019
Regional Data Sales Manager
Vodacom Tanzania Ltd
01.2013 - 01.2014
Territory Manager
Vodacom Tanzania Ltd
01.2012 - 01.2013
Technical Data Sales Manager
Vodacom Tanzania Ltd
01.2010 - 01.2012
Key Account Manager
Vodacom Tanzania Ltd
01.2007 - 01.2010
Customer Care Representative
Vodacom Tanzania Ltd
01.2006 - 01.2007
Education
MBA - Corporate Management
Mzumbe University - Dar es Salaam Business School
12.2010
B.Sc. - Environmental Sciences and Management
Sokoine University of Agriculture – Morogoro
06.2005
Advanced Level School Certificate - undefined
Aga Khan Mzizima Secondary School - Dar es Salaam
05.2000
Ordinary Level School Certificate - undefined
St. Anthony’s Secondary School - Dar es Salaam
11.1997
Primary School Leaving Certificate - undefined
Bunge Primary School Dar es Salaam
10.1993
Skills
- Socio – economic research methods
- Driving: Possession of a valid driving licence class “B & D”
- Micro Computer Applications training course from June to July 2000 at the Computing Centre of the University of Dar es Salaam Areas covered were: MS - DOS, MS Windows98, MS Word, MS Excel, MS Access, Internet and E-Mail
- Training organized by Target Marketing Ltd on Customer Care Training in 2006
- Training on Anti-Money Laundering organized by Vodacom Tanzania in 2013
- Training: Diversity and Inclusion organized by Vodacom Tanzania in 2013
References
Allen, Malisa, Assoc. Prof., malisa56@yahoo.com, +255 713 633 288, Sokoine University of Agriculture, P. O. Box 3038, Morogoro, Tanzania, Department of Biological Sciences, Faculty of Science
Field Practical Training
- Tanzania Wildlife Research Institute, Arusha, Tanzania 2005
- Worked with the staff members in Scientific Report Writing, Formulating, Executing and actual technical report writing on Baseline study of trees and shrubs at Njiro forest.
- ENVIROCARE, Kilimanjaro, Tanzania 2004
- Skills gained on organic farming, stressing on the use of organic manure based on kitchen waste and farmyard manure and their long time benefits to the environment and human well-being.
Timeline
Territory Manager
Vodacom Tanzania PLC
05.2023 - Current
Territory Manager
Vodacom Tanzania Ltd
01.2019 - 05.2021
Territory Manager
Vodacom Tanzania Ltd
01.2014 - 01.2019
Regional Data Sales Manager
Vodacom Tanzania Ltd
01.2013 - 01.2014
Territory Manager
Vodacom Tanzania Ltd
01.2012 - 01.2013
Technical Data Sales Manager
Vodacom Tanzania Ltd
01.2010 - 01.2012
Key Account Manager
Vodacom Tanzania Ltd
01.2007 - 01.2010
Customer Care Representative
Vodacom Tanzania Ltd
01.2006 - 01.2007
B.Sc. - Environmental Sciences and Management
Sokoine University of Agriculture – Morogoro
Advanced Level School Certificate - undefined
Aga Khan Mzizima Secondary School - Dar es Salaam
Ordinary Level School Certificate - undefined
St. Anthony’s Secondary School - Dar es Salaam
Primary School Leaving Certificate - undefined
Bunge Primary School Dar es Salaam
MBA - Corporate Management
Mzumbe University - Dar es Salaam Business School
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