Gabriel Hatibu Hingi
Shinyanga,Tanzania
Summary
Relationship manager with 9 years of experience in sales and account management. Expertise in building and nurturing client relationships that drive business growth. Skilled in transforming client feedback into actionable strategies, resulting in improved satisfaction and loyalty. Proven track record in facilitating partnerships that enhance revenue and ensure long-term client retention.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work history
Zonal Relationship Manager Insurance
CRDB Bank PLC
2021.03 - 2026.05
- Managing insurance business growth and portfolio performance across branches.
- Coordinating underwriting, claims follow-up, renewals, and premium collections.
- Supporting branch teams on insurance products, compliance, and customer engagement.
- Building and maintaining relationships with insurers, customers, and stakeholders.
- Preparing business performance and portfolio reports.
Insurance Officer
CRDB Insurance Broker Ltd.
2019.07 - 2021.02
- Soliciting and maintaining insurance business portfolios.
- Supporting underwriting, claims servicing, and customer retention.
- Monitoring insurance compliance for bank-financed collateral.
- Coordinating client support and portfolio servicing activities.
Insurance Intern
CRDB Insurance Broker Ltd.
2017.02 - 2019.06
- Soliciting and maintaining insurance business portfolios.
- Supporting underwriting, claims servicing, and customer retention.
- Monitoring insurance compliance for bank-financed collateral.
- Coordinating client support and portfolio servicing activities.
Trainee
SomaApps Technologies Co. Ltd.
2016.11 - 2017.01
Insurance Trainee – Underwriting Department
UAP Century Insurance Company (Now Newtan Insurance)
2014.07 - 2014.09
Insurance Trainee – Underwriting & Claims
Ndege Insurance Broker
2012.07 - 2012.10
Education
Bachelor’s Degree - Insurance and Risk Management
Institute of Finance Management (IFM)
Dar Es Salaam, Tanzania 2012.10 - 2015.06
Advanced Certificate - Secondary Education (ACSEE)
Azania Secondary School
Dar Es Salaam 2010.07 - 2012.02
Certificate - Secondary Education (CSEE)
Taqwa Secondary School
Mwanza, Tanzania 2006.01 - 2009.09
Skills
- Relationship Management & Customer Engagement
- Business Development, Cross-selling & portfolio Growth
- Customer Service & Financial Advisory Support
- Digital Banking & Product Promotion
- Stakeholder Engagement, Teamwork & Campaign Coordination
- Sales Monitoring, Regulatory Compliance & Reporting
Personal Information
English & Kiswahili
Custom Section
- CRDB Marathon Committee, Zonal Representative & Committee Member, 2023-01-01, 2026-01-01
- CRDB Employee Volunteering Program WZ, Committee Member, 2025-08-01
- He4She Dinner Gala WZ, Committee Member, 2025-08-01
- CRDB SUPA CUP, Team Manager – Al Barakah FC, 2023-01-01, 2026-01-01
- CRDB Cycling Rally (WZ-Shinyanga), Committee Member, 2021-01-01, 2025-01-01
Personal Information
- Date of birth: 29 July 1992
- Gender: Male
- Nationality: Tanzanian
Awards
- Certificate of Recognition – Service Excellence, Best Individual Performer (Mystery Shopping Survey Wave 1, 2023), Awarded by Group CEO & MD, CRDB Bank PLC.
- Certificate of Recognition, Best in Engagement and Support – Social Events, Awarded by Zonal Manager, Western Zone, CRDB Bank PLC., 2025-08-01
References
- Jumanne Wagana, Zonal Manager, CRDB Bank PLC – Western Zone, +255 755 255 944, Jummane.Wagana@crdbbank.co.tz
- Hellen L. Kimasa, Senior Manager, Revenue Assurance, CRDB Bank PLC – Retail Banking Department, +255 785 848 338, Hellen.Kimasa@crdbbank.co.tz
- John Mtani, Senior Manager Central Government, CRDB Bank PLC – Chamwino Ikulu Branch, +255 767 276 648, John.Mtani@crdbbank.co.tz
Personal data processing
I certify that the information provided in this Curriculum Vitae is true and correct to the best of my knowledge.
Affiliations
- Movies,
- Travelling
- Swiming
Timeline
Zonal Relationship Manager Insurance
CRDB Bank PLC
2021.03 - 2026.05
Insurance Officer
CRDB Insurance Broker Ltd.
2019.07 - 2021.02
Insurance Intern
CRDB Insurance Broker Ltd.
2017.02 - 2019.06
Trainee
SomaApps Technologies Co. Ltd.
2016.11 - 2017.01
Insurance Trainee – Underwriting Department
UAP Century Insurance Company (Now Newtan Insurance)
2014.07 - 2014.09
Bachelor’s Degree - Insurance and Risk Management
Institute of Finance Management (IFM)
2012.10 - 2015.06
Insurance Trainee – Underwriting & Claims
Ndege Insurance Broker
2012.07 - 2012.10
Advanced Certificate - Secondary Education (ACSEE)
Azania Secondary School
2010.07 - 2012.02
Certificate - Secondary Education (CSEE)
Taqwa Secondary School
2006.01 - 2009.09