Summary
Overview
Work History
Education
Skills
Certification
References
Projects
Accomplishments
Training
BADGES
Languages
Timeline
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Fridbert E. Ruronona

Fridbert E. Ruronona

Dar es Salaam

Summary

Competent IT professional with extensive experience in installing and configuring networking devices, desktops, laptops, and cabling. Proven expertise in Infrastructure and Cyber Security, complemented by strong technical and interpersonal skills. Committed to leveraging technical knowledge to enhance organizational efficiency and client satisfaction. Eager to embrace challenges that foster professional growth and skill enhancement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

IT Support Engineer and System Administrator

Family Health International (FHI360)
Dar es Salaam
10.2022 - Current
  • Analyzed intricate server issues while supporting critical applications across the organization.
  • Directed vulnerability assessments to identify weaknesses in information security systems.
  • Monitored systems for threats, breaches, or intrusions to ensure data integrity.
  • Resolved escalated customer service requests, ensuring effective complaint resolution.
  • Spearheaded server infrastructure development, overseeing quality control and operations.
  • Maintained comprehensive inventory of hardware assets, including servers and laptops.
  • Created and managed user accounts, defining permissions and network policies.
  • Implemented software tools to assist in threat detection and analysis.

Information Technology Support Engineer

Computer Centre Tanzania Ltd
Dar es Salaam
01.2022 - 10.2022
  • Monitored and maintained computer systems and networks to ensure optimal performance.
  • Diagnosed and resolved technical issues, minimizing downtime for clients.
  • Configured, installed, and repaired network devices including routers, switches, and firewalls.
  • Responded promptly to service issues, enhancing user satisfaction.
  • Installed and configured Sophos firewall alongside CCTV systems for enhanced security.
  • Supported and administered third-party applications, ensuring seamless integration.
  • Trained junior staff members on system operations and troubleshooting techniques.
  • Documented common issues and solutions to build a comprehensive knowledge base.

IT Technical Support

Rorica Company
Dar es Salaam
02.2019 - 11.2020
  • Provided technical support to customers over the phone and via email, resulting in a customer satisfaction rate.
  • Troubleshoot technical issues and provided on-site technical support.
  • Provided technical support for end-users and resolved escalated technical issues.
  • Ensure network security and connectivity.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Install and configure appropriate software and functions according to specifications.

Education

Bachelor of Science - Information, Technology

Open University of Tanzania
Dar Es Salaam
12-2022

Diploma - Electronics and Telecommunication Engineering

Al-Maktoum College of Engineering and Technology
01.2018

Ordinary Level of Secondary Education -

St. James Kigoma Secondary School
01.2013

Skills

  • Network troubleshooting
  • Server maintenance
  • System monitoring
  • Vulnerability assessment
  • Firewall configuration
  • Technical support
  • Inventory management
  • Web server management
  • Active directory
  • Linux administration
  • Server management
  • Network security
  • Operating system security
  • Security information and event management
  • Cybersecurity frameworks
  • Penetration testing
  • Application security
  • Firewall management
  • API security
  • Data loss prevention
  • Security orchestration, automation, and response
  • Security auditing
  • Secure network design

Certification

  • Certificate of Certified Information System Security Professional (CISSP)
  • Certificate in HCIA-Security
  • Certificate in HCIA-Routing & Switching
  • Certificate of Offensive Penetration Testing
  • Certificate of Sophos Sales Consultant
  • Certificate in Oracle Certified Foundation Associate (OCI)
  • Certified Cloud Security Professional (CCSP)
  • Certificate of Sophos Central Endpoint and Server
  • Certificate of HPE Standard ProLiant and Blade Server Services and Solution Qualification
  • Certificate of HPE Store Easy ProLiant-Based NAS Service and Solution Qualification
  • Certificate of HPE Store Ever MSL Tape Libraries and 1/8 Autoloader Service and Solution Qualification
  • Certificate of HPE Modular Storage Array (MSA) Service and Solution Qualification
  • Certificate of Deploying Microsoft Windows Server 2019 on HPE Server
  • Certificate of Security Awareness Training, Internet Security for Employees,
  • Certificate of Network Security Associate (NSE 1, 2, 3)
  • Certificate of HPE StoreEver ESL Gen3 Tape Libraries Services and Solution Qualification
  • Certificate of Veeam Sales Professional
  • Certificate of Introduction to IBM Storage and Cloud Certified AWS Technical Essentials
  • Certified Linux Forensics
  • Certified Troubleshooting IT Remote Administration
  • Certified Amazon Web Services Cloud Practitioner
  • Certificate of Introduction to Amazon Virtual Private Cloud (VPC)
  • Certificate of HPE Cohesity Data Protection
  • Certificate of Introduction to SAN and NAS Storage
  • Certificate of CSI General Linux Administration
  • Certificate of fundamentals cyber security architecture
  • Certificate of CSI Linux Investigator
  • Certificate of Cyber Security Engineer
  • Certificate of PenTest+: Attacks and Exploits
  • Certificate of PenTest+: Tools and Code Analysis
  • Certificate of Corporate Cybersecurity Management
  • Certificate of Offensive Security Operations
  • Certified Information Security Manager (CISM)

References

Name: Ibrahim, Marushwa, 

Database Administrator and Linux Administration,

 ibrahim.marushwa@tcra.go.tz, 

+255 766 256 057, TCRA

Name: Kennedy, Chilufya, 

Regional Systems Analyst ISS Support, 

kchilufya@fhi360.org, 

+260 977285319, FHI360 Zambia

Name: Beven, Sanyika, 

Network Infrastructure Specialist, 

beven@cctz.co.tz, +255 656 918 919, 

Computer Centre Ltd

Projects

RedDot Networking and Yeastar IP Phone Installation

 Berger Paint Networking Project,

 GrandRe Insurance Cyberoam Installation

 Deploying Yeastar IP Phone,

Bollore Networking Project ALAF CCTV Project,

 Standard Chartered Networking Project DTB Migration Project, 

WIA Networking Project, 

Deploying of Ubuntu Server First Assurance 

Airtel IMS VoLTE, 

Online Reservation Application (ORA) Deployment at FHI360 Tanzania,

 DHIS2 Tracker at FHI360 Tanzania, 

Deployment of ProxmoxVE at FHI360 Tanzania, 

Security Assessment at Mainstream Media

TRC Private Cloud Deployment

YAS Tape Library Deployment

Mobile jammer, 

Deployment of Cisco Meraki Appliance at FHI360

Accomplishments

In my final year project, I managed to design and implement a successful mobile jammer that upon activation, it jams all the mobile phones around. All mobile phones regardless of technology using radio frequencies such as 800MHZ, 900MHZ, 950MHZ, 1800MHZ and 2100MHZ. covering 2G,3G and 4G.

Training

  • Cyber Security Cisco Networking
  • Huawei Intelligent Video Surveillance
  • Optical fiber and Microwave
  • Computing System
  • Microsoft Group Policy Object (GPO) WatchGuard Firewall
  • Dark Trace
  • Sophos Cloud Security Data Backup and Recovery Vulnerability Scan Analysis
  • Defending Internet Accessible Systems HPE DHCI Nimble Storage
  • HPE 3PAR storage Tripwire
  • Avanan
  • Kaspersky Security Center
  • Veeam Data Protection for Kubernetes
  • Dell CloudIQ
  • Tomcat Server
  • HPE Green Lake
  • Microsoft Azure Administrator

BADGES

  • HPE Infosight HPE SimpliVity
  • HPE Storage Networking
  • HPE Aruba Data Center Networking HPE Aruba Switching
  • HPE OneView HPE Synergy HPE ProLiant
  • Cisco Introduction to Cyber Security HPE Scale-Out Storage
  • HPE Data Protection
  • Network Vulnerability Analysis
  • REDHAT System Administration 1
  • REDHAT System Administration 2
  • REDHAT OpenShift Administration

Languages

English
Advanced (C1)
C1
Swahili
Native
Native

Timeline

IT Support Engineer and System Administrator

Family Health International (FHI360)
10.2022 - Current

Information Technology Support Engineer

Computer Centre Tanzania Ltd
01.2022 - 10.2022

IT Technical Support

Rorica Company
02.2019 - 11.2020

Bachelor of Science - Information, Technology

Open University of Tanzania

Diploma - Electronics and Telecommunication Engineering

Al-Maktoum College of Engineering and Technology

Ordinary Level of Secondary Education -

St. James Kigoma Secondary School
Fridbert E. Ruronona