FREDRICK RICHARD

Experienced IT professional with a strong background in Active Directory
administration and support, network configuration, and hardware repair.
Proven expertise in equipment maintenance, cloud system management,
and implementing cybersecurity protocols. Adept at ensuring optimal
performance and security of IT infrastructure. Committed to leveraging
technical skills to enhance organizational efficiency and security. PA
system management. Office 365 administration

• End User support
• Computer desktop and laptop assembling and dissembling
• Administering the Computer network
• Installing and providing support to users of office automation products/software
• Installing, maintaining and support the operating systems (MS Windows)
• Maintaining and updating equipment inventory
• Monitoring security of equipment and operating systems across the campus according to the stipulated policies and advise from my supervisors.
• Projector set up (LCD projectors in Lecture and Conference Rooms)
• Technology Enhanced Meetings Setup (Polycom Video Conference; WebEx; Zoom; GoToMeeting; Skype, Microsoft Teams meetings)
• Video and photo taking during Lectures; Meetings and Official Functions
• Applications and utilities installation; setup and troubleshooting (such as Microsoft office 2007 up to 2016, zoom, skype, Photoshop, One Drive, Team viewer)
• Excel for data saving
• Printers and scanner installation, setup and troubleshooting
• PA system set up and Support (Fixed PA and Portable ones)
• Network management and documentation
• Antivirus Installation and other ant-malware on Desktop and laptop
• Maintaining network Infrastructure (physical LAN and Wi-Fi Infrastructure)
• AVAYA IP-PABX and telephone system support
• CCTV Camera installation, support, maintenance, troubleshooting, and footage backup.
• Macintosh support
• Database analysis
• Mobile devices support like smartphones, tablet
• Zoom meeting support (such as zoom recordings, breakout sessions and remote support)
• Microsoft Teams Meeting support (such as recording, breakout sessions and remote support)
• Microsoft office 365 admin centers
• Firewall configuration.
• Fortinet firewall configuration.
• Network installation, configuration and troubleshooting

• Football, Exercise

First Aid in Conflict Zones

First Aid Emergencies

Vehicle movement in high-risk Environments