Fredrick Andason
Dodoma ,Tanzania
Summary
I am a professional employee with a creativity in work ,hard working, positive attitude, I got knowledge and skills about food and beverage department. I have worked in different biggest leading hotels in zanzibar,I had been being recognised by several companies as the best employee of several months and annually
Energetic Barista specializing in quality drinks and latte art. Committed to highest level of professionalism and customer enjoyment. Takes orders with smile and accurately makes delicious specialty drinks.
Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Energetic professional in the specialty coffee and customer service sector, known for high productivity and efficient task completion. Possess specialized skills in espresso drink preparation, latte art creation, and inventory management. Excel at interpersonal communication, time management, and adaptability, ensuring seamless operations and positive customer experiences.
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Barista
Sunny Palms Beach Bungalows
Uroa Zanzibar
06.2022 - 11.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Restocked product displays based on demand and projected sales.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Checked brewing equipment for proper functionality.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Bartender
Zuri W Whitesand Hotel
Nungwi
06.2018 - 08.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bar Supervisor
New My Blue Hotel Of Nungwi
Nungwi Zanzibar
07.2015 - 06.2018
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Checked ID cards and verified bar guests were of legal age.
- Implemented drink prep procedures, significantly reducing wasted stock.
Restaurant Waiter
The Residence Zanzibar
Kizimkazi
08.2014 - 06.2015
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Bartender
Hideaway Leading Hotel Of Nungwi
Nungwi Zanzibar
01.2014 - 07.2014
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Certificate - Njuweni Institution
Njuweni Institution of Tourism And Hotel Managemen
Kibaha Pwani 07.2013
Skills
- Smoothie Making
- Standardized Recipes
- Cocktail Service
- Mixology Techniques
- Food Service Management
- Bar Operations Management
- Prepare Cocktails
- Professional Service Standards
- Guest Satisfaction
- Resolving Complaints
- Equipment and Store Cleaning
- Station Preparation
- Food Preparation and Safety
- Suggestive Selling
- Excellent Memory
- Menu Memorization
- POS System Operations
- Tea expertise
- Soft selling
- Coffee expertise
- Opening and closing duties
- Up-selling
- Point of sale operation
- Product upselling
- Recipe adherence
Certification
Certificate of hotel management
And certificates of the best employee of months and annually
Additional Information
Referrals
Mr. Julius Jonathan
I.T manager at four season hotel ,Serengeti .
Tell : +255 75837 6623
MR. COSMOS NDULU
Tell: +255 673009672
Food and Beverage manager at Four Season Serengeti
MR. JULIUS CHIPALAMOTO
Tell: +255 714203601
Food and Beverage manager at Vacanze Hotel
Contact
41419, Dodoma Tanzania
Education
Kibaha Pwani
Languages
5,5
Languages
Swahili
First Language
English
Advanced
C1
Timeline
Barista
Sunny Palms Beach Bungalows
06.2022 - 11.2024
Bartender
Zuri W Whitesand Hotel
06.2018 - 08.2019
Bar Supervisor
New My Blue Hotel Of Nungwi
07.2015 - 06.2018
Restaurant Waiter
The Residence Zanzibar
08.2014 - 06.2015
Bartender
Hideaway Leading Hotel Of Nungwi
01.2014 - 07.2014
Certificate - Njuweni Institution
Njuweni Institution of Tourism And Hotel Managemen