Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
References
Timeline
Generic
Fransiscar Fulgence Ramadhan

Fransiscar Fulgence Ramadhan

Dar es Salaam,Tanzania

Summary

An organized Personal Assistant to CEO with strengh for streamlining executive schedules. Managed multiple high-priority projects, resulting in improved operational efficiency and seamless communication across departments. Proficient in event planning and coordination, database administration, and MS Office applications. Skilled in travel arrangements and board liaison activities, ensuring seamless operations for executive teams. Committed to enhancing organizational efficiency through strategic support and meticulous attention to detail. Known for anticipating needs and delivering proactive support, ensuring CEO remains focused on strategic goals.

Overview

9
9

Years of professional experience

Work history

Personal Assistant to the CEO

HTMSL (Mixx by Yas)
Dar es Salaam
01.2025 - Current
  • Managed CEO's schedule efficiently, preventing double bookings or missed appointments.
  • Oversaw procurement of office supplies; ensured consistent availability for seamless operations.
  • Conducted thorough research for preparing reports, aiding informed decision-making processes.
  • Optimised travel arrangements to ensure cost-effective solutions without compromising comfort or convenience for the CEO.
  • Facilitated effective communication between the CEO and other staff members.
  • Coordinated board meetings and prepared relevant materials to facilitate discussions.
  • Improved office environment by implementing organisational systems and procedures.
  • Organised complex travel itineraries for CEO to ensure smooth business trips.
  • Handled unforeseen situations proactively; mitigated potential issues before escalation.
  • Streamlined communication process by managing and prioritising CEO's emails.
  • Enhance office efficiency, ensuring all administrative tasks were completed on time.
  • Screened incoming phone calls and relayed detailed messages.
  • Kept files organised and up-to-date for accurate record-keeping purposes.
  • Booked flights and hotels for domestic and international meetings.
  • Documented conferences, meetings, and appointments with verbatim reports.
  • Scheduled meetings, conferences and appointments.
  • Organized master calendar of appointments, operational targets and projects.
  • Partnered with management to implement processes and complete special projects.
  • Created expense reports with matching receipts.
  • Arranged supplies, documents and spaces for meetings.

UN Volunteer (Online)

UN Volunteer
Geneva
10.2024 - 07.2025
  • Share and promote campaign content on various digital and social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn).
  • Develop creative ideas to engage diverse audiences and raise awareness of the campaign's goals and stories.
  • Actively engage with local organizations and communities to foster partnerships and increase campaign reach.
  • Organize and participate in online events, such as virtual discussions, webinars, and digital storytelling sessions.
  • Monitor and report on engagement metrics and feedback from the campaign's outreach activities.

Operations and Administration Manager

HR World Limited
Dar es Salaam, Tanzania
09.2020 - 01.2025
  • Supervise the daily activities of administrative staff, ensuring smooth office operations.
  • Administered payroll functions whilst maintaining complete confidentiality of sensitive information.
  • Led recruitment efforts for administrative roles, ensuring an efficient workforce at all times.
  • Scheduling job interviews and assisting in interview process.
  • Manage employee records and maintain confidentiality.
  • Develop marketing campaigns and participate in job fairs and other recruitment events.
  • Oversee and coordinate the scheduling and organization of meetings, conferences, and events.
  • Develop and implement operational strategies to improve efficiency and productivity.
  • Completing termination paperwork and assisting with exit interviews.
  • Establish policies and procedures to ensure operational excellence and compliance with industry standards.
  • Identify and implement process improvements to streamline operations.
  • Serving as a point of contact for all new employee questions.
  • Monitor and follow up on outstanding bills, preparing them for payment processing to ensure timely settlement.
  • Collaborate with various departments to optimize workflows and reduce operational costs.
  • Oversee the allocation and utilization of resources to ensure operational efficiency.
  • Manage budgets and financial plans for the operations department.
  • Lead, mentor, and develop a high-performing operations team. Foster a culture of continuous improvement and professional development within the team.
  • Maintain inventory of office equipment and supplies, ensuring availability for daily operations.
  • Coordinate hotel accommodations for visitors and arrange lodging for staff traveling for assignments in diverse destinations within and outside Tanzania.
  • Maintain internal directories, updating staff names and contact information to ensure accurate records.
  • Manage Outlook Calendar, scheduling meetings and appointments while noting respective locations.
  • Manage petty cash finances by accurately recording transactions and maintaining up-to-date financial records.
  • Collaborate with the finance team to reconcile petty cash accounts and address any discrepancies.
  • Implemented a system to track staff attendance, recording arrival and departure times to streamline office operations.
  • Play an active role in procuring car hire and accommodation services for official meetings, ensuring cost-effectiveness and quality service.

Social worker Intern

Kivule Secondary School
Dar es Salaam, Tanzania
06.2018 - 12.2019
  • Mediated between family members to facilitate conflict resolution and build healthy family relationships.
  • Conducted outreach to local referral sources to build strong partnerships for supportive services.
  • Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
  • Consulted with other professionals to gain insight and advice and build strong network within organization.
  • Developed and implemented social work plans to understand desired project goals and properly align social work activities.
  • Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
  • Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.
  • Facilitated family meetings to ensure communication and collaboration between family members.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
  • Developed and implemented programs to support children's mental health and wellbeing.

Developmental Specialist - Field

Huntsville School District
Huntsville, United States
01.2017 - 06.2017
  • Provide support and intervention for children with developmental delays or disabilities under supervision.
  • Create and implement individualized plans to promote developmental progress and enhance quality of life.
  • Conduct comprehensive assessments to determine the developmental needs and strengths of children.
  • Utilize standardized tools and observational methods to gather data on developmental progress.
  • Develop and implement individualized intervention plans based on assessment findings.
  • Set measurable goals and objectives to address developmental milestones.
  • Provide direct therapeutic services, including developmental play therapy and other evidence-based practices.
  • Use a variety of techniques to support cognitive, social, emotional, and physical development.
  • Educate and support families in understanding their child's developmental needs and progress.
  • Provide resources and training to families to enhance their ability to support their child's development at home.
  • Coordinate services and referrals to ensure comprehensive support for children and families.
  • Provide information and referrals to community resources and support services.
  • Assist in the development and implementation of programs and activities that promote developmental progress.
  • Evaluate program effectiveness and make recommendations for improvement under supervision.

Education

Bachelor's of Science - Psychology

Sam Houston State University

Associate of Arts - General Studies

San Jacinto College

Skills

  • Complex scheduling
  • Discretion maintenance
  • Experience with travel arrangements
  • Confidentiality assurance
  • Board liaison experience
  • High-Level administrative support
  • Executive support
  • Event planning and coordination
  • Database administration
  • MS Office expertise

Accomplishments

  • Holds certificates of recognitions from UNV.
  • Successfully managed the executive's calendar, scheduling over 100+ meetings/month with zero conflicts or missed appointments.
  • Spearheaded the implementation of a Proactive Customer Care Project, resulting in an impressive 82% improvement in customer satisfaction.
  • Implemented and provided comprehensive training on a CRM tool, enhancing our customer base and improving relationship management.
  • Facilitated the reintegration of 15 schoolgirls back into education through the Tunaweza project at Kivule Secondary contributing to community development.
  • Coordinated various departments in executing social projects.
  • Successfully implemented a Frequently Asked Questions section on the company website, optimizing social media marketing efforts.
  • Built strong relationships with clients, vendors, and board members, contributing to seamless event planning and project coordination.
  • Orchestrated training sessions for Safety, Health, and Environment (SHE) members across different departments to ensure adherence to safety policies.
  • Handled sensitive HR, legal, and financial information with strict confidentiality, earning commendation from senior leadership.
  • Provided comprehensive support for external events such as Iftar dinners, recruiting workshops and company anniversary celebration, ensuring seamless execution.
  • Collaborated with a team of five individuals in developing a data collection project, enhancing organizational insights.
  • Supervises a team of 45 staff members, overseeing all administrative tasks within different departments with efficiency and attention to detail.
  • Demonstrated proficiency as a CRM super user, leveraging the tool for communication, database management, sales tracking, and complaint resolution.
  • Championed the utilization of digital tools across departments, influencing their adoption and fostering sustainability in their usage.
  • Successfully implemented an individualized intervention plan that significantly improved a child's communication skills and social interaction.
  • Reduced executive workload by 50% by anticipating needs, prioritizing tasks, and acting proactively.

Languages

English
Proficient (C2)
Swahili
Fluent

References

References available upon request.

Timeline

Personal Assistant to the CEO

HTMSL (Mixx by Yas)
01.2025 - Current

UN Volunteer (Online)

UN Volunteer
10.2024 - 07.2025

Operations and Administration Manager

HR World Limited
09.2020 - 01.2025

Social worker Intern

Kivule Secondary School
06.2018 - 12.2019

Developmental Specialist - Field

Huntsville School District
01.2017 - 06.2017

Associate of Arts - General Studies

San Jacinto College

Bachelor's of Science - Psychology

Sam Houston State University

Similar Profiles

Create profile
Fransiscar Fulgence Ramadhan