FRANSISCA ZENNO NYONI
Dar es Salaam
Summary
Dynamic professional with expertise in customer service, team leadership, and client relationship management. Proficient in Microsoft Word and Excel, with a strong background in marketing and sales. Demonstrates exceptional persuasive communication skills and effective time-management abilities. Committed to enhancing organisational efficiency through general office administration. Aspires to leverage skills in a challenging role that fosters growth and innovation.
Overview
4
4
years of post-secondary education
1
1
Certification
Work history
Manager
ISSAJIMU Co. Ltd
Dar es Salaam
01.2025 - 05.2025
- Supervised day-to-day operations and led team performance.
- Coordinated marketing and sales strategies.
- Maintained high levels of customer satisfaction and team communication.
- Delegated tasks efficiently to maximise productivity.
- Delivered high-quality products to increase customer satisfaction.
- Cultivated strong relationships with clients to secure repeat business.
Education
Bachelor’s degree - business administration
College of Business Education (CBE)
Dar es Salaam, Dar es Salaam Region 10.2022 - 07.2026
Advanced Certificate - Secondary Education (A-Level)
Maposeni Secondary School
Certificate - Secondary Education (O-Level)
Londoni Secondary School
amani primary
songeaSkills
- Customer Service
- Microsoft Word
- Microsoft Excel
- Team Leadership
- Marketing & Sales
- General office administration
- Persuasive communication
- Client Relationship Management
- Time-management
Certification
National Building Army (JKT), Short Course
Languages
Swahili
English
Custom
- Traveling and exploring new places
- Cleaning and organizing environments
- Studying and self-development
- Teamwork and collaboration
- Leadership and problem-solving
Affiliations
- • Traveling and exploring new places
- • Cleaning and organizing environments
- • Studying and self-development
- • Teamwork and collaboration
- • Leadership and problem-solving
References
References available upon request.
Timeline
Manager
ISSAJIMU Co. Ltd
01.2025 - 05.2025
Bachelor’s degree - business administration
College of Business Education (CBE)
10.2022 - 07.2026
Advanced Certificate - Secondary Education (A-Level)
Maposeni Secondary School
Certificate - Secondary Education (O-Level)
Londoni Secondary School
amani primary
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