Frank Leonard
Student
Dar_es_salaam,Morogoro
Summary
Dynamic and results-driven waiter with a proven track record at Magreth Wariobar, excelling in guest relations and upselling techniques. Enhanced customer satisfaction through attentive service and meticulous order accuracy, contributing to a thriving dining atmosphere. Recognized for maintaining food safety standards and fostering strong connections with patrons.
Overview
10
10
years of professional experience
1
1
Language
2
2
Kiswahili
Work History
Waiter
Magreth Wariobar
02.2015 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Education
Diploma In Clinical Medicine - Clinician(health)
Berega Institute of Health And Allied Science
MorogoroSkills
Upselling techniques
Timeline
Waiter
Magreth Wariobar
02.2015 - Current
Diploma In Clinical Medicine - Clinician(health)
Berega Institute of Health And Allied Science
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