FRANK LACHMAN
DAR ES SALAAM
Summary
Organized professional, experienced in providing administrative support and service coordination within diverse, fast-paced environments. Offers a work ethic that consists of taking initiative, applying critical thinking, and streamlining procedures to enhance the flow of the workplace. Utilizes excellent communication and interpersonal skills to effectively communicate with internal stakeholders. Thrives in fast-paced environments prioritizing and managing multiple demands calmly and effectively.
Overview
7
7
years of professional experience
Work History
Chief Operating Officer
(SnS)-Simulizi na Sauti Online Media
Dar Es Salaam
01.2022 - 12.2023
- Delivered speeches and attended industry conferences to promote company image and engage with buyers.
- Oversaw production activities from design through delivery of products or services.
- Maintained a positive work environment by resolving employee disputes promptly.
- Ensured compliance with safety protocols, industry standards, and legal requirements.
- Conducted regular meetings with departmental heads to review progress.
- Worked with cross-functional teams to achieve goals.
Administrative Assistant
(SnS)-Simulizi na Sauti Online Media.
Dar Es Salaam
01.2020 - 12.2022
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Developed project plans for various tasks assigned by upper management.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered questions from customers regarding products and services offered by the company.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Scheduled appointments, meetings and events for management staff.
- Provided secretarial and office management support while building cooperative working relationships.
Content Writer
(SnS)-Simulizi na Sauti Online Media.
Dar Es Salaam
02.2019 - 11.2019
- Generated ideas for new content topics based on customer feedback and market research data.
- Performed in-depth research into topics to write clear and accurate copy.
- Edited existing content to ensure accuracy, clarity, readability and consistency with company standards.
- Delivered high-quality, insightful, informative, and entertaining written content while meeting tight deadlines.
- Wrote articles and took pictures or created graphics to publish alongside articles.
Project Team Leader
VSO-Tanzania
Zanzibar
02.2018 - 09.2018
- Assisted with coordination of daily activities for projects.
- Lead team in developing project plans and timelines to ensure successful completion of projects.
- Produced thorough, accurate and timely reports of project activities.
- Organize training sessions for teams in order to build capacity for future projects.
- Evaluate team performance on a regular basis, provide feedback, and take corrective action when necessary.
- Identify potential risks associated with the project and develop strategies for managing them.
- Create presentations summarizing key information about projects for executive review.
- Negotiate contracts with vendors or suppliers related to specific projects.
- Facilitate communication between team members by providing clear direction on tasks, responsibilities, deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Volunteer
VSO-Tanzania
Mtwara
09.2017 - 11.2017
- Developed educational materials related to topics like diversity, inclusion, and sustainability.
- Compiled reports on volunteer activities and accomplishments.
- Assisted with data entry projects to update organizational databases.
- Coordinated logistics for special events, such as conferences or workshops.
- Led group discussions about current issues related to volunteering within the community.
- Provided assistance to staff in the daily operations of the organization.
- Helped coordinate transportation arrangements for volunteers who needed rides.
- Helped with prep, set up, and breakdown of community and public events.
Administrative Trainee
Tanzania Revenue Authority
Tabora
10.2016 - 02.2017
- Developed organizational filing systems for confidential customer records and reports.
- Copied, sorted and filed records of office activities and business transactions.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Greeted visitors and provided them with information about the company or directed them to their desired destination.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Arts - Public Administration
Mzumbe University
Morogoro, Tanzania11-2017
Skills
- Reporting and Documentation
- Project Management
- Customer Service
- Office Administration
- Computer Skills (Microsoft Word, PowerPoint, Excel, Publisher etc)
- Event Planning
- Content Writing
- Meeting Facilitation
- Excellent communication skills
Languages
Swahili
First Language
English
Proficient (C2)
C2
Accomplishments
- (SnS)-Simulizi na Sauti Online Media has named me the best content writer for 2023. Out of the 10 most viewed content on Youtube, 5 articles I prepared were able to enter the list of the most viewed content on YouTube.
- With a high level of consistent, I was able to effectively Manage and Supervise a team of 15 UK volunteers and 12 in-country volunteers to
ensure a positive project productivity - As a project team leader, In partnership with the Zanzibar Association of the Disabled (UWZ), we
created extraordinary milestones and impacted more than 500 children with disabilities through field visits in order
to respond to their needs, we impacted more than 2000 parents and raised awareness about
human rights for disabled children, and give them guidance in their daily lives.
References
References available upon request.
Timeline
Chief Operating Officer
(SnS)-Simulizi na Sauti Online Media
01.2022 - 12.2023
Administrative Assistant
(SnS)-Simulizi na Sauti Online Media.
01.2020 - 12.2022
Content Writer
(SnS)-Simulizi na Sauti Online Media.
02.2019 - 11.2019
Project Team Leader
VSO-Tanzania
02.2018 - 09.2018
Volunteer
VSO-Tanzania
09.2017 - 11.2017
Administrative Trainee
Tanzania Revenue Authority
10.2016 - 02.2017
Bachelor of Arts - Public Administration
Mzumbe University
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