Dynamic sales professional with proven track record at Barclays Bank Tanzania Ltd, excelling in lead generation and customer relationship management.
Overview
10
10
years of professional experience
Work History
Independent Sales Consultant
Euro Exim Bank
Dar Es Salaam
03.2024 - Current
Built robust network of industry connections to support referrals and leads.
Facilitated client communication via phone, email, and social media platforms to resolve inquiries related to products or services provided by company.
Conducted consistent follow-ups with existing customers to guarantee continued satisfaction with acquired goods or services.
Uncovered prospective opportunities for market expansion.
Explored potential customers, revealing new avenues for business opportunities.
Sales Specialist
Upwork
Dar Es Salaam
08.2021 - Current
Devised and applied sales strategies to enhance customer base.
Implemented frameworks for lead tracking from initial outreach to final sale conclusion.
Informed customers about product features, and technical specifics, to emphasize benefits.
Compiled, executed, and recorded documentation to conclude sales.
Relationship Manager, Credit Cards
Absa Bank Tanzania Ltd
Dar Es Salaam
09.2019 - 10.2020
Coordinated training initiatives and assisted staff members with understanding credit card policies and procedures.
Discerned avenues for process optimization within department aimed at boosting efficiency and lowering costs.
Coordinated with internal teams to improve customer experience tied to credit card product
Examined customer accounts to uncover potential fraud or delinquency concerns.
Created and enforced tactics to increase customer base for credit card products.
Assessed customer data to pinpoint trends and avenues for growth.
BAW Relationship Manager
Barclays Bank Tanzania Ltd
Dar Es Salaam
07.2016 - 09.2019
Orchestrated strategies designed to boost overall customer satisfaction levels.