Summary
Overview
Work History
Education
Skills
Timeline
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Francis Mwakatumbula

Dar Es Salaam

Summary

An adept software engineer, Francis is driven by a fervent passion to innovate within the fintech sector. His five-year tenure in the industry has cultivated a comprehensive understanding of the critical technologies and practices essential for fintech success.

Francis’s career is marked by his leadership in developing a pioneering payment gateway in Tanzania, seamlessly linking mobile network operator (MNOs) with banking systems, Mastercard, GEPG, and TRA. His pivotal role in designing, developing, and launching this system has significantly simplified financial transactions, enhancing accessibility for users nationwide.

His ingenuity also birthed Kikoba, an innovative mobile app streamlining fund collections, lending, and financial management for savings groups. Under his guidance, Kikoba evolved from an idea to a widely acclaimed platform, revolutionizing savings group dynamics in Tanzania.

Francis combines his software development prowess with business analysis acumen. His proactive approach ensures timely and budget-conscious product delivery. Skilled in numerous programming languages, database management, and Agile methodologies, he thrives in various capacities, from co-founder to consultant. Currently, he is devoted to fortifying Tanzania’s informal sector, introducing tech-driven solutions for Vikoba, Saccos, and MFIs, further demonstrating his dedication to innovation and societal advancement.

His repertoire also encompasses designing and implementing USSD solutions for a range of market projects, from digital insurance to lending and loan management systems, extending to card payment integration, showcasing his versatility and impact in the fintech landscape.

Overview

6
6
years of professional experience

Work History

Business Analyst

Wakandi Tanzania
03.2023 - Current
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Facilitate requirements negotiation amongst multiple stakeholders, understanding their needs
  • Define configuration specifications and business analysis requirements
  • Act as an information source and communicator between business branches
  • Analyze business needs and implement new business technology
  • Produce reports on application development and implementation
  • Run A/B tests and analyze data to inform business decisions
  • Develop relationships with partners, improving and enhancing Wakandi integration

Senior Software Engineer

Akeo Tanzania/India
03.2022 - 03.2023
  • Design, develop, and maintain software solutions for Akeo's fintech products and services
  • Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
  • Collaborate with cross-functional teams, including product development, sales, and marketing, to understand customer needs and requirements
  • Ensure software solutions are scalable, reliable, and meet industry standards
  • Write clean, efficient, and well-documented code
  • Participate in code reviews and contribute to the improvement of engineering practices and standards
  • Troubleshoot and debug software issues, and provide solutions to technical problems
  • Stay current on industry developments and emerging technologies to ensure Akeo remains competitive and innovative
  • Mentor and guide junior software engineers and contribute to the growth and development of the technology team

Chief Technology Officer

Lockwood Technology
11.2017 - 02.2022
  • Managed company-level architecture, platform and data configuration processes and implementation protocols.
  • Interpreted multifaceted technological issues into defined frameworks and highly scripted action plans.
  • Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
  • Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.
  • Experience working with GEPG API's, Nacte and Necta API for Mwalimu Nyerere Academic Student information system
  • Experience working with Mobile money APIs such as TigoPesa,M-Pesa,AirtelMoney and EasyPesa
  • Created The Scope Limited IT strategy and set all infrastructure policies.
  • Provided Kikoba App project leadership in dynamic technology-driven environment with multiple priorities in digital payments and mobile money api's.
  • Collaborated with third-party vendors to implement new Mwalimu Nyerere Academy student information system.

System Support Engineer

Saimal Commucations
07.2019 - 12.2020
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Collaborated with outside departments to implement system-wide improvements.
  • Performed root cause analysis and general troubleshooting.
  • Maintained computer systems, installed, and upgraded new systems as needed.

Market Analyst

Nala Tanzania
07.2018 - 05.2019
  • Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces.
  • Collaborated with teammates to deliver valuable features meeting business and customer needs.
  • Conducted research by interviewing users each friday on Nala Friday, external customers and various stakeholders.
  • Conduct market research and analysis to identify industry trends, customer preferences, and market opportunities
  • Analyze financial data and provide insights on market performance, competitor activity, and product sales
  • Develop and maintain market intelligence databases and reports
  • Collaborate with cross-functional teams to provide data-driven insights and recommendations for product development, sales, and marketing strategies
  • Participate in the development of business plans and presentations for internal and external stakeholders
  • Stay current on industry news and developments to ensure Nala stays ahead of the competition
  • Provide regular reporting on market performance and competitor activity to senior management
  • Devised site maps, user flows, wireframes and mockups for designs based on proven methodologies, stakeholder requests and end-user feedback.

Education

MBA - Masters in Business Administration (MBA)

Eastern And Southern African Management Institute
Dar Es Salaam, Tanzania
11.2025

Bachelor of Science - Computer Science And Programming

Institute of Finance Management
Dar Es Salaam,Tanzania
11.2019

High School Diploma -

St Joseph College For Engineering And Technology
Dar Es Salaam,Tanzania
06.2016

Secondary Education -

Samora Michael Secondary School
Mbeya Mjini
10.2011

Skills

  • Software development
  • Problem Solving & Decision Making
  • Database Design and Development
  • Team Leadership & Collaboration
  • Quality assurance
  • Algorithms and data structures
  • Excellent attention to detail
  • Debugging and troubleshooting
  • Market Analysis & Strategy
  • Agile development methodologies

Timeline

Business Analyst

Wakandi Tanzania
03.2023 - Current

Senior Software Engineer

Akeo Tanzania/India
03.2022 - 03.2023

System Support Engineer

Saimal Commucations
07.2019 - 12.2020

Market Analyst

Nala Tanzania
07.2018 - 05.2019

Chief Technology Officer

Lockwood Technology
11.2017 - 02.2022

MBA - Masters in Business Administration (MBA)

Eastern And Southern African Management Institute

Bachelor of Science - Computer Science And Programming

Institute of Finance Management

High School Diploma -

St Joseph College For Engineering And Technology

Secondary Education -

Samora Michael Secondary School
Francis Mwakatumbula