Francis Clemence
IT TECHNICIAN
Babati,26
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Expert position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
COMPUTER MAINTENANCE AND REPAIR
HEKIMA STATIONARY
01.2022 - 03.2024
- Computer maintenance and repair.
- Window / Operating system installation.
- Antivirus installation and update.
- Printer and scanner configuration.
- Network troubleshooting.
- Troubleshooting of cleaning computer internal components.
- To install, maintain, upgrade and repair a wide range of ICT equipment.
- Rectify problems relating to the malfunction of ICT equipment including software.
- Be aware of upcoming events in the office to ensure photography and filming takes place.
- Effectively and efficiently with creative and artistic light.
- To run the internet cafe room and serve customers in the system site such as the registration of birth certificates in Rita website, Tausi portal website for business license customers.
- Install and upgrade both systems and application software as required adhering to all
- Licensing regulations.
- Hard disk problems fixing and repair.
- Graphics design.
PRACTICAL TRAINING
BABATI TOWN COUNCIL
07.2021 - 11.2022
- Understanding, maintaining and supporting various ICT infrastructures.
- Perform the different activities or duties at the organization especially to the department information communication technology.
- User support.
- Printer and scanner configuration.
- Computer maintenance and repair.
- Network troubleshooting
- Network troubleshooting
- Ant virus installation and update in various organizations
- Troubleshooting of cleaning computer internal components.
Education
High School Diploma -
INSTITUTE OF ACCOUNTANCY ARUSHA
Babati, Tanzania10.2019
Skills
- IT service management (ITSM)
- Excel Specialist
- Data Corrector
- Good Communication skills
- PDF Conversion
- Image Background Remover
- Search Engine Evaluator
- Internet Scoping
- Canva Designer
- Product Tester
- Jury Service
- Live Chat Support
- Business System Admin
Timeline
COMPUTER MAINTENANCE AND REPAIR
HEKIMA STATIONARY
01.2022 - 03.2024
PRACTICAL TRAINING
BABATI TOWN COUNCIL
07.2021 - 11.2022
High School Diploma -
INSTITUTE OF ACCOUNTANCY ARUSHA
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