Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
3
3
years of professional experience
Work History
Volunteer
Intern
National Social Security Fund, NSSF
12.2022 - 06.2023
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Interacted with customers by phone, email, or in-person to provide information.
Prepared project presentations and reports to assist senior staff.
Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Social protection & Risk management Services Intern
BUMACCO INSUARANCE HEAD QUARTERS
08.2021 - 10.2021
Benefit & Contribution analysis
Benefit & Contribution calculations.
Social protection and risk management serviceIntern
BUMACCO INSUARANCE COMPANY
08.2020 - 10.2020
Benefit & Contribution analysis
Benefit & Contribution calculations.
Education
BACHELOR DEGREE OF SIENCE IN SOCIAL PROTECTION AND INSURANCE -
INSTITUTE OF FINANCE MANAGEMENT (IFM)
01.2022
A LEVEL -
ST JOSEPH SECONDARY SCHOOL
01.2019
O LEVEL -
D'ALZON GIRLS SECONDARY SCHOOL
01.2016
Skills
Computer applications: Microsoft Office package, internet, basic computer programming
Research writing, Proposal Writing, Report Writing
Data collection interpretation and analysis
Sales, and marketing
Ability to work as part of a team or individually If needed
Business skills
Marketing Communication skills
Leadership skills
Volunteering
Team Collaboration
Community Service
Adaptability and Dependability
Personal Information
Date of Birth: 05/04/00
Gender: Female
Nationality: Tanzanian
References
Aloyce Gervas, Minja, Lecturer-HR and International Management, School of Public Administration and Management, Mzumbe University, agervas@mzumbe.ac.tz, +255 (0) 714 088 0
Abdallah Yahya Said, Assistant Lecturer, Faculty of Insurance and Social Protection, The Institute of Finance Management (IFM), 5 Shaaban Robert Street, DAR ES SALAAM, 11101, Tanzania, +255 (0) 748 018585, mbalilakiab@gmail.com
Amina Kassim Chayoa, Principal operation officer, National Social Security Fund, P.O.Box 147, Morogoro, Tanzania, +255 (0)767140137, Amina.chayoa@nssf.go.tz
Hobbies and Interests
Reading books
Volunteering and engaging with Youth
Networking especially to targeted group of people who have various potentials.
Team working & individually.
Disclaimer
Florah Dominic Kimaro, certify that, to the best of my knowledge and belief, that the information provided herein, correctly describe my qualifications and my experiences.
Timeline
Intern
National Social Security Fund, NSSF
12.2022 - 06.2023
Social protection & Risk management Services Intern
BUMACCO INSUARANCE HEAD QUARTERS
08.2021 - 10.2021
Social protection and risk management serviceIntern
BUMACCO INSUARANCE COMPANY
08.2020 - 10.2020
Volunteer
BACHELOR DEGREE OF SIENCE IN SOCIAL PROTECTION AND INSURANCE -