A PDI (Pre-Delivery Inspection) and Delivery Manager with extensive experience in inventory management and hospitality management. Proven expertise in overseeing the end-to-end process of inspecting and preparing products for delivery, ensuring quality and compliance standards are met. Demonstrated proficiency in managing inventory levels, optimizing stock turnover, and implementing efficient supply chain processes.
In the realm of hospitality management, adept at coordinating various aspects of operations, including customer service, staff supervision, and resource allocation. Skilled in maintaining high service standards and enhancing overall customer satisfaction. Combines a strategic approach to inventory control with hands-on experience in the hospitality industry to streamline processes and maximize efficiency. Strong communication and leadership skills contribute to successful collaboration with cross-functional teams.
Its been 2 years working in this dept and have emphasized in blow highlighted areas and running the operations smoothly and effectively
Worked 2 years in inventory Dept as Warehouse Supervisor and worked in highlighted areas and handover the warehouse with zero potential variance
Inventory Management:
Ensure accurate and timely tracking of inventory levels.
Implement inventory control measures to minimize losses and discrepancies.
Conduct regular audits to verify inventory accuracy.
Utilize inventory management software and systems.
Order Fulfillment:
Coordinate with the sales and customer service teams to fulfill orders promptly.
Optimize order picking and packing processes for efficiency.
Monitor and maintain proper order fulfillment accuracy.
Storage and Layout:
Optimize warehouse layout for efficient space utilization.
Implement effective storage methods to maximize capacity.
Ensure a systematic arrangement of products for easy accessibility.
Quality Control:
Establish and enforce quality control standards for incoming and outgoing products.
Implement procedures for identifying and addressing damaged or defective items.
Shipping and Receiving:
Oversee shipping and receiving operations.
Coordinate with logistics partners to ensure timely and accurate shipments.
Manage the receiving process, including inspection and documentation.
Equipment and Facility Management:
Maintain and manage warehouse equipment, such as forklifts and pallet jacks.
Ensure the safety and cleanliness of the warehouse facility.
Schedule and oversee routine maintenance of equipment and facilities.
Team Management:
Recruit, train, and supervise warehouse staff.
Set performance goals and conduct regular performance reviews.
Foster a positive and productive work environment.
Safety Compliance:
Enforce safety protocols and regulations within the warehouse.
Conduct regular safety training for warehouse personnel.
Investigate and address any safety concerns or incidents promptly.
Cost Management:
Optimize operational costs without compromising efficiency.
Analyze budgetary information and implement cost-saving measures.
Communication and Coordination:
Communicate effectively with other departments, suppliers, and customers.
Coordinate with various teams to ensure seamless operations.
Continuous Improvement:
Identify areas for improvement in warehouse processes and implement enhancements.
Stay updated on industry best practices and technology to enhance efficiency.
Reporting:
Generate and analyze reports related to warehouse performance, inventory levels, and other key metrics.
Provide regular updates to senior management on warehouse operations.
Customer Service:
Work closely with customer service teams to address customer inquiries and concerns related to warehouse operations.
Worked with Bagamoyo Service Apt for two years in deals with following highlighted areas
Strategic Planning: Develop and implement operational strategies to align with the overall goals and objectives of the organization.
Team Leadership: Manage and lead the operations team, providing guidance, direction, and support to ensure a cohesive and productive work environment.
Process Improvement: Identify and implement process improvements to enhance operational efficiency and effectiveness.
Budgeting and Financial Management: Develop and manage the operational budget, ensuring that resources are allocated appropriately and financial goals are met.
Quality Control: Implement and monitor quality control processes to ensure products or services meet established standards.
Supply Chain Management: Oversee the supply chain process, including procurement, inventory management, and logistics.
Customer Satisfaction: Focus on meeting or exceeding customer expectations by delivering high-quality products or services and addressing customer concerns.
Risk Management: Identify potential risks to operations and develop strategies to mitigate them.
Compliance: Ensure that the operations comply with relevant laws, regulations, and industry standards.
Communication: Foster open communication within the operations team and collaborate with other departments to ensure a smooth flow of information.
Performance Metrics: Establish and monitor key performance indicators (KPIs) to assess the performance of the operations and make data-driven decisions.
Problem Solving: Address operational challenges and troubleshoot issues as they arise.
Technology Integration: Stay abreast of technological advancements and identify opportunities to integrate technology for improved operations.
Relationship Management: Build and maintain relationships with key stakeholders, including suppliers, clients, and internal teams.
Continuous Improvement: Foster a culture of continuous improvement and innovation within the operations team.
ECIBIL INVENTORY SOFTWARE, MS OFFICE ,
EXCELLENT COMMUNICATION ,