Summary
Overview
Work History
Education
Skills
Therapies Performing
Personal Qualifications
Personal Information
Languages
Languages
Timeline
Generic
Meena Chungkurang

Meena Chungkurang

Summary

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals. Professional Spa Receptionist welcoming customers and preparing clients for relaxing, pleasurable spa experiences. Schedules spa appointments and greets customers on arrival to facilitate customer well-being. Explains spa amenities enthusiastically to preempt questions or concerns.

Overview

3
3
years of professional experience

Work History

Spa Receptionist &Supervisor

Cinnamon Spa Salon
Zanzibar
06.2022 - Current
  • Assisted with scheduling appointments, verifying client information, and taking payments.
  • Provided clients with information on spa services, packages, and promotions.

Front Office Associate

Sagar Beach Uday Resort
Kovalam Trivandrum
  • Greeted customers upon arrival and provided them with outstanding customer service.

Guest Relation Executive

Uday Samudra Leisure Resort
Kovalam Trivandrum
  • Maintained an up-to-date knowledge of hotel services, facilities, and amenities.

Spa Therapist

The Raviz&Resorts spa
Kadavu Calicut
  • Performed massage treatments including Swedish, deep tissue and aromatherapy techniques.

Spa Therapist & Sales Manager

Senses Elements of Wellness Spa Holidays Inn
Kochi Kerala
  • Performed massage treatments including Swedish, deep tissue and aromatherapy techniques.

Spa Therapist

Protons Day Spa
Ernakulam Kerala
  • Provided facial treatments such as cleansing, exfoliation and moisturizing.
  • Assisted clients with selecting the best spa services for their individual needs.

Education

High School Diploma -

D.R.M.HR.SEC
Itanager

Skills

  • Basic knowledge of Microsoft Office
  • Good communication skills
  • Creativeness and problem solving abilities
  • Business process improvement-history of successful innovations leading to cost saving
  • Responsible for opening and closing the spa as per standard operation industry
  • Perform responsibilities of providing detail description of spa packages
  • Encourage retail product sales, supervise the maintenance of stock control & tidiness in the pro shop and show cases as required
  • Make guests reservations for spa services
  • Deliver a variety of spa services (body treatments, massages) in a safe and comfortable manner
  • Receive payments for services and properly account for all transactions and monies
  • Reconcile daily sales, deposits and receipts as outlined in Standard Operating Procedures and Protocols
  • Maintain equipment and sample inventory of products
  • Report any equipment failures, monitor and pass maintenance request to the maintenance department
  • Uphold hygiene standards and follow health and safety regulations Keep Documentation and maintain client's files
  • Keep a clean and stocked room
  • Acknowledge and respond to relevant customer queries, needs and Expectations
  • To take inventory of the products at the end of every month
  • Perform all duties and responsibilities in a time-bound and efficient manner in accordance with established company policies and procedures to achieve overall objectives
  • Guest Relations
  • Reservations Coordination
  • Front Desk Management
  • Swedish Massage
  • Physical Strength
  • Hot Stone Massage
  • Deep Tissue Massage
  • Spa Treatment Services Expert
  • Skin Rejuvenation

Therapies Performing

  • Ayurvedic Treatments
  • Swedish Massage
  • Aroma Therapy
  • Deep Tissue Massage
  • Foot Reflexology
  • Sports Massage
  • Hot Stone
  • Balinese massage
  • Signature Therapies
  • Manicure
  • Pedicure
  • Facials
  • All types of Scrubs and Wraps

Personal Qualifications

  • 10th Passed secondary from D.E.M.Higher Secondary I tanager
  • 12th Passed secondary from D ering Memo Govt school I tanager
  • Diploma in Holistic Spa Therapy from ISTHAA International spa therapy & Ayurveda Academy Bangalore

Personal Information

  • Father's Name: BIYET CHUNGKURANG
  • Date of Birth: 02/25/97
  • Nationality: INDIAN

Languages

English Hindi

Languages

Hindi
First Language
English
Beginner
A1

Timeline

Spa Receptionist &Supervisor

Cinnamon Spa Salon
06.2022 - Current

Front Office Associate

Sagar Beach Uday Resort

Guest Relation Executive

Uday Samudra Leisure Resort

Spa Therapist

The Raviz&Resorts spa

Spa Therapist & Sales Manager

Senses Elements of Wellness Spa Holidays Inn

Spa Therapist

Protons Day Spa

High School Diploma -

D.R.M.HR.SEC

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Meena Chungkurang