Felister Mung'ong'o
Dar Es Salaam
Summary
Dynamic sales professional with a proven track record at Onelife Company Limited, excelling in customer relationship building and leveraging MS Excel for data-driven strategies. Skilled in leadership and interpersonal communication, consistently exceeding sales goals through innovative cross-selling techniques and fostering trust-based client relationships. Achieved top performer status by focusing on impactful achievements and strategic customer engagement.
Overview
3
3
years of professional experience
Work History
Sales Representative
Onelife Company Limited
05.2024 - Current
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Built relationships with customers and community to promote long term business growth.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Direct Sales Agent
National Microfinance Bank
11.2023 - 04.2024
- Maintaining close relationship with the customers
- Make regular or weekly sale reports
- Provide excellence sale support
- Provide excellence customer services
- Negotiate sales arrangement to customers
- Sell bank products and create sales proposal if any
Field Training As Assistant Zone Commercial
MBEYA WATER SUPPLY AND SANITATION AUTHORITY
08.2023 - 10.2023
- Dept Collection from the customers
- Tracking meter Reading
- Preparation of Debts Dispatches
- Customer care
Sales Officer
Petmac Company Limited
05.2021 - 12.2021
- Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
- Boosted sales performance by identifying and targeting high-potential leads.
- Implemented cross-selling techniques within the team that significantly increased average transaction value.
- Prepared sales reports with informative graphs and charts to outline key data.
- To sell Company brand
- Facilitate customers Relationship programs
Education
BBA - Sales And Marketing
COLLEGE OF BUSINESS EDUCATION
Dar Es Salaam, Tanzania07-2023
CBG
AIRWING HIGH SCHOOL
Dar Es Salaam, Tanzania12-2020
Science Education
JUHUDI SECONDARY SCHOOL
Dar Es Salaam, Tanzania12-2017
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communical skills
- Team working skills
- Leadership skills
- Ms Word, and MS Excel ability
Languages
Swahili
Proficient
C2
English
Proficient
C2
Referees
- STEVEN AMOS RWEZAULA, Managing Director, Onelife Company Limited - +255784579896
- MICHAEL CHRISTOPHER ANTHONY, LECTURER College of Business Education - +255719299815
- MECKTLIDA GANGILE, SUPERVISOR at MBEYA- Water supply and Sanitation Authority - +255659635756
Timeline
Sales Representative
Onelife Company Limited
05.2024 - Current
Direct Sales Agent
National Microfinance Bank
11.2023 - 04.2024
Field Training As Assistant Zone Commercial
MBEYA WATER SUPPLY AND SANITATION AUTHORITY
08.2023 - 10.2023
Sales Officer
Petmac Company Limited
05.2021 - 12.2021
BBA - Sales And Marketing
COLLEGE OF BUSINESS EDUCATION
CBG
AIRWING HIGH SCHOOL
Science Education
JUHUDI SECONDARY SCHOOL
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