FELICIAN MMASSY
Dar es Salaam
Summary
Dynamic professional with 12 years at Vodacom Tanzania, excelling in team leadership and sales operations. Proven expertise in data analysis and effective communication, driving recruitment and training initiatives. Recognized for enhancing market distribution and achieving significant growth in agent retention, fostering strong relationships within the team.
Overview
19
19
years of professional experience
Work History
Team Leader
Vodacom Tanzania
Temeke
11.2013 - Current
- 12 years as Vodacom Team Leader, Temeke Territory with responsibility of Recruitment and training a new freelancer’s for sales operations-Vodacom starter packs.
- Team management and sales operations
- Market Distribution-Check for starter packs availability
- Check for other products like vodafasta
- Sales and marketing leadership
- Check Freelance awareness on Currently Vodacom product and services like M-wekeza, songesha, m-pawa, Mgodi, Vodabima etc
Lipa Kwa M-Pesa Supervisor
Vodacom Tanzania
Dar
08.2018 - 12.2018
- As Lipa kwa M-Pesa supervisor
- Lipa kwa M-Pesa agents recruitment/retention
- Door to Door lipa kwa m-pesa Visiting of Dormant merchant, for Activation and training
- Coordinate with other Dar region, Territory TDR on recruitment and retention
- After sales support for merchant
Trade Development Representative
Vodacom Tanzania
11.2014 - 12.2018
- Company Overview: Via Talent Solution Company Ltd
- 4 years as TDR (Trade Development representative with M-Pesa agents recruitment/retention
- LIPA KWA M-PESA agent recruited
- Freelancer’s management, E-registration training and sim swap recruitment together with Vodafasta.
- Test M-PESA agents attendant if know to register New Vodacom customer
- Check for agent sticker and tariffs and posters on how to withdraw/how to pay bills
- Via Talent Solution Company Ltd
Forms Supervisor
Vodacom Tanzania
Temeke
06.2014 - 12.2014
- Build the teams and manage them for daily collection of forms for new register Vodacom customer
- Recording of daily receivables form on various collector sources.
- Prepare and submit total report every month for each collector
Clerk
National 2012 Census
08.2012 - 08.2012
- Interviewing and collecting data
- Participated in seminars and training
Assistant Research Officer
REDD
Tanga
11.2011 - 11.2011
- Participated in training
- Interviewing respondents and collecting data
- Data entry in MS Excel
Temporary Teacher
Imalampaka Secondary School
Uyui
01.2007 - 08.2007
- Reconciliation of student report monthly
- Preparation of mathematics notes, result and report for each student
- Recording of daily receivables from various customers sources.
- Preparing the files for internal and external auditing.
Education
Bachelor of Arts - Economics
Ardhi University
Dar es salaam06.2013
Advanced Certificate of secondary education (ACSEE) -
Ihungo High School
Bukoba region02.2010
Certificate of Secondary Education (CSEE) -
Unyanyembe TPDF Secondary School
Tabora10.2007
Certificate of Completing Primary School -
Gongoni primary school
Tabora region09.2003
Skills
- Microsoft Office Packages
- Computer Software Maintenance
- Communication skills
- Research/Project Proposal Writing
- Team management
- Sales operations
- Recruitment strategies
- Market analysis
- Product training
- Customer relationship management
- Performance monitoring
- Problem solving
- Effective communication
- Revenue growth strategies
- Merchandising strategies
- Goal setting
- Data analysis
- Complaint resolution
- Sales expertise
- SMART goals
- Team supervision
- Overseeing daily activities
- Onboarding and orientation
Personal Information
- Date of Birth: 01/11/90
- Gender: Male
- Nationality: Tanzanian
- Marital Status: Single
References
- Angetile Martin, Mtwara Territory Manager, Vodacom Tanzania Limited, P.O.Box 2369, Dar es Salaam, 0754711454, amartin@vodacom.co-tz.com
- Idd Mawe, Temeke Territory Manager, Vodacom Tanzania Limited, P.O. Box 2369, Dar es Salaam, 0754710797, imawe@vodacom.co.tz.com
- Mr. George Nyanda, Senior Manager Dar & Coast Vodacom Tanzania Limited, P. O. Box 2369, Dar es Salaam, 0754710500 @vodacom.co.tz.com
- Dr. Anord Kihaule, Lecturer, Ardhi University Tanzania (ARU), P. O. Box 35176, Dar es Salaam, 0752930303, 0689996294, kihauleas@hotmail.com
Hobbies and Interests
- Travelling
- Football
- Video Games
- Watching News
- Movies
- Documentaries
- Reading books and Newspapers
- Exchanging ideas with others
Awards And Prizes
- 16/0/2025, Certificate of Appreciation, Recognized for exceptional service as a long-term serving Vodacom Team Leader in Temeke Territory for more than 10 years.
- 02/01/17 - 05/01/17, Certificate of Freelancer Identification, For responsibility of registering Vodacom Sim cards and selling Vodacom phones.
- 2008 - 2010, Certificate of Leadership, As Dormitory leader at Ihungo Secondary School.
- 2008 - 2010, Certificate of Appreciation, as a member of the Tanzania Catholic Students and Youth Association
Other Names
BENEDICT
Timeline
Lipa Kwa M-Pesa Supervisor
Vodacom Tanzania
08.2018 - 12.2018
Trade Development Representative
Vodacom Tanzania
11.2014 - 12.2018
Forms Supervisor
Vodacom Tanzania
06.2014 - 12.2014
Team Leader
Vodacom Tanzania
11.2013 - Current
Clerk
National 2012 Census
08.2012 - 08.2012
Assistant Research Officer
REDD
11.2011 - 11.2011
Temporary Teacher
Imalampaka Secondary School
01.2007 - 08.2007
Bachelor of Arts - Economics
Ardhi University
Advanced Certificate of secondary education (ACSEE) -
Ihungo High School
Certificate of Secondary Education (CSEE) -
Unyanyembe TPDF Secondary School
Certificate of Completing Primary School -
Gongoni primary school