Summary
Overview
Work History
Education
Skills
Personal Information
References
Hobbies and Interests
Awards And Prizes
Other Names
Timeline
Generic

FELICIAN MMASSY

Dar es Salaam

Summary

Dynamic professional with 12 years at Vodacom Tanzania, excelling in team leadership and sales operations. Proven expertise in data analysis and effective communication, driving recruitment and training initiatives. Recognized for enhancing market distribution and achieving significant growth in agent retention, fostering strong relationships within the team.

Overview

19
19
years of professional experience

Work History

Team Leader

Vodacom Tanzania
Temeke
11.2013 - Current
  • 12 years as Vodacom Team Leader, Temeke Territory with responsibility of Recruitment and training a new freelancer’s for sales operations-Vodacom starter packs.
  • Team management and sales operations
  • Market Distribution-Check for starter packs availability
  • Check for other products like vodafasta
  • Sales and marketing leadership
  • Check Freelance awareness on Currently Vodacom product and services like M-wekeza, songesha, m-pawa, Mgodi, Vodabima etc

Lipa Kwa M-Pesa Supervisor

Vodacom Tanzania
Dar
08.2018 - 12.2018
  • As Lipa kwa M-Pesa supervisor
  • Lipa kwa M-Pesa agents recruitment/retention
  • Door to Door lipa kwa m-pesa Visiting of Dormant merchant, for Activation and training
  • Coordinate with other Dar region, Territory TDR on recruitment and retention
  • After sales support for merchant

Trade Development Representative

Vodacom Tanzania
11.2014 - 12.2018
  • Company Overview: Via Talent Solution Company Ltd
  • 4 years as TDR (Trade Development representative with M-Pesa agents recruitment/retention
  • LIPA KWA M-PESA agent recruited
  • Freelancer’s management, E-registration training and sim swap recruitment together with Vodafasta.
  • Test M-PESA agents attendant if know to register New Vodacom customer
  • Check for agent sticker and tariffs and posters on how to withdraw/how to pay bills
  • Via Talent Solution Company Ltd

Forms Supervisor

Vodacom Tanzania
Temeke
06.2014 - 12.2014
  • Build the teams and manage them for daily collection of forms for new register Vodacom customer
  • Recording of daily receivables form on various collector sources.
  • Prepare and submit total report every month for each collector

Clerk

National 2012 Census
08.2012 - 08.2012
  • Interviewing and collecting data
  • Participated in seminars and training

Assistant Research Officer

REDD
Tanga
11.2011 - 11.2011
  • Participated in training
  • Interviewing respondents and collecting data
  • Data entry in MS Excel

Temporary Teacher

Imalampaka Secondary School
Uyui
01.2007 - 08.2007
  • Reconciliation of student report monthly
  • Preparation of mathematics notes, result and report for each student
  • Recording of daily receivables from various customers sources.
  • Preparing the files for internal and external auditing.

Education

Bachelor of Arts - Economics

Ardhi University
Dar es salaam
06.2013

Advanced Certificate of secondary education (ACSEE) -

Ihungo High School
Bukoba region
02.2010

Certificate of Secondary Education (CSEE) -

Unyanyembe TPDF Secondary School
Tabora
10.2007

Certificate of Completing Primary School -

Gongoni primary school
Tabora region
09.2003

Skills

  • Microsoft Office Packages
  • Computer Software Maintenance
  • Communication skills
  • Research/Project Proposal Writing
  • Team management
  • Sales operations
  • Recruitment strategies
  • Market analysis
  • Product training
  • Customer relationship management
  • Performance monitoring
  • Problem solving
  • Effective communication
  • Revenue growth strategies
  • Merchandising strategies
  • Goal setting
  • Data analysis
  • Complaint resolution
  • Sales expertise
  • SMART goals
  • Team supervision
  • Overseeing daily activities
  • Onboarding and orientation

Personal Information

  • Date of Birth: 01/11/90
  • Gender: Male
  • Nationality: Tanzanian
  • Marital Status: Single

References

  • Angetile Martin, Mtwara Territory Manager, Vodacom Tanzania Limited, P.O.Box 2369, Dar es Salaam, 0754711454, amartin@vodacom.co-tz.com
  • Idd Mawe, Temeke Territory Manager, Vodacom Tanzania Limited, P.O. Box 2369, Dar es Salaam, 0754710797, imawe@vodacom.co.tz.com
  • Mr. George Nyanda, Senior Manager Dar & Coast Vodacom Tanzania Limited, P. O. Box 2369, Dar es Salaam, 0754710500 @vodacom.co.tz.com
  • Dr. Anord Kihaule, Lecturer, Ardhi University Tanzania (ARU), P. O. Box 35176, Dar es Salaam, 0752930303, 0689996294, kihauleas@hotmail.com

Hobbies and Interests

  • Travelling
  • Football
  • Video Games
  • Watching News
  • Movies
  • Documentaries
  • Reading books and Newspapers
  • Exchanging ideas with others

Awards And Prizes

  • 16/0/2025, Certificate of Appreciation, Recognized for exceptional service as a long-term serving Vodacom Team Leader in Temeke Territory for more than 10 years.
  • 02/01/17 - 05/01/17, Certificate of Freelancer Identification, For responsibility of registering Vodacom Sim cards and selling Vodacom phones.
  • 2008 - 2010, Certificate of Leadership, As Dormitory leader at Ihungo Secondary School.
  • 2008 - 2010, Certificate of Appreciation, as a member of the Tanzania Catholic Students and Youth Association

Other Names

BENEDICT

Timeline

Lipa Kwa M-Pesa Supervisor

Vodacom Tanzania
08.2018 - 12.2018

Trade Development Representative

Vodacom Tanzania
11.2014 - 12.2018

Forms Supervisor

Vodacom Tanzania
06.2014 - 12.2014

Team Leader

Vodacom Tanzania
11.2013 - Current

Clerk

National 2012 Census
08.2012 - 08.2012

Assistant Research Officer

REDD
11.2011 - 11.2011

Temporary Teacher

Imalampaka Secondary School
01.2007 - 08.2007

Bachelor of Arts - Economics

Ardhi University

Advanced Certificate of secondary education (ACSEE) -

Ihungo High School

Certificate of Secondary Education (CSEE) -

Unyanyembe TPDF Secondary School

Certificate of Completing Primary School -

Gongoni primary school

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