Fausta Thobius Nungu
Dar es Salaam,Tanzania
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
14
14
years of post-secondary education
Work history
Interviewer
IPSOS Tanzania Limited
01.2020 - 11.2025
- Delivered friendly, efficient customer service while resolving challenging situations effectively.
- Executed duties to meet targets with precision and promptness.
- Conducted computer-assisted telephone interviews with attention to detail.
Sales and Marketing Officer
PLATNUM CREDIT LIMITED
Dar es salaam, Tanzania
01.2019 - 01.2020
- Created pricing plans that increased profits while staying competitive.
- Improved customer service processes to boost satisfaction.
- Handled key client accounts to keep revenue steady.
Credit and Customer Officer
MICRO TRUST FINANCE LIMITED
Dar es Salaam, Tanzania
02.2018 - 05.2018
- Helped customers get loans by sending their applications to the loan committee.
- Talked with customers directly, both on the phone and in person.
- Prepared loan contracts for individuals and business groups.
- Opened new accounts for customers.
- Prepared and gave bank statements to customers.
Education
Higher Diploma - Accountancy & Transport Finance
National Institute of Transport
01.2016 - 01.2019
Advance Certificate - Secondary Education
Tegeta High School
01.2014 - 01.2016
Ordinary Certificate - Secondary Education
Lordbarden Memorial High School
01.2010 - 01.2013
Primary School leaving Certificate - undefined
Kawe “A” Primary School
01.2003 - 01.2009
Skills
- Business development
- Data Entry
- Digital marketing
- Sales negotiation
- Computer-Assisted telephone interviewing
- Online survey tools mastery
- Microsoft Excel and Word
PERSONAL DETAILS
English & Swahili
REFEREES
- Litty, Jomo, Human Resource, +255 717 017 104, Micro Trust Finance Limited, Dar es Salaam
- Francis, Muya, Lecturer, +255 787 050 716, National Institute of Transport, Dar es Salaam
Timeline
Interviewer
IPSOS Tanzania Limited
01.2020 - 11.2025
Sales and Marketing Officer
PLATNUM CREDIT LIMITED
01.2019 - 01.2020
Credit and Customer Officer
MICRO TRUST FINANCE LIMITED
02.2018 - 05.2018
Higher Diploma - Accountancy & Transport Finance
National Institute of Transport
01.2016 - 01.2019
Advance Certificate - Secondary Education
Tegeta High School
01.2014 - 01.2016
Ordinary Certificate - Secondary Education
Lordbarden Memorial High School
01.2010 - 01.2013
Primary School leaving Certificate - undefined
Kawe “A” Primary School
01.2003 - 01.2009