Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Disclaimer
References
Certifications And Skills
Timeline
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FATUMA A. KIMWERI

Dar-es-Salaam

Summary

Dynamic Events Executive with a proven track record at Johari Rotana Hotel, excelling in guest experience and venue logistics. Adept at multitasking and fostering seamless communication, I leverage strong interpersonal skills and attention to detail to deliver exceptional service in high-pressure environments. Committed to upholding luxury brand standards and enhancing customer satisfaction.

Overview

11
11
years of professional experience

Work History

Events Executive

Johari Rotana Hotel
Dar Es Salaam
12.2024 - Current
  • Coordinated high- profile events, managing guest experience and venue logistics.
  • Delivered personalized service and resolved guest concerns with professionalism.
  • Demonstrated strong multitasking under pressure and ensured seamless communication across departments.
  • Maintained a polished appearance and upheld luxury brand standards.

Cashier

Johari Rotana Hotel
Dar Es Salaam
04.2023 - 11.2024
  • Provide excellent customer service while promoting loyalty programs to increase sales potential.
  • Process cash, credit card and mobile payments accurately.
  • Maintain and balance cash drawer, prepare daily transaction reports.
  • Respond to guest inquiries and resolve billing issues promptly and professionally.
  • Comply with all hotel financial policies and procedures.

Administrative Intern

Ministry of Finance and Planning
07.2017 - 08.2017
  • Supported personnel and payroll operations.
  • Assisted in maintaining office efficiency and professional communication.

Administrative Intern

Tanzania Revenue Authority (TRA)
06.2014 - 08.2014
  • Assisted with customer service for taxpayers.
  • Managed document issuance and basic tax assessments.

Education

Master’s Degree - International Business Management

College of Business Education (CBE)
Tanzania
01.2022

Bachelor’s Degree - Business Administration

College of Business Education (CBE)
Tanzania
01.2019

Ordinary Diploma - Business Administration

College of Business Education (CBE)
Tanzania
01.2014

Certificate - Business Administration

College of Business Education (CBE)
Tanzania
01.2012

Certificate of Secondary Education -

Makambako Girls Secondary School
01.2010

Skills

  • Cargo Tallying In International Shipping
  • Microsoft Office Suite
  • Strong interpersonal communication
  • Problem-solving
  • Confident
  • Energetic
  • Service-driven personality
  • Cultural adaptability
  • Ability to work in multicultural environments
  • Attention to details
  • Time & task management

Hobbies and Interests

  • Swimming
  • Reading
  • Socializing – Enjoy connecting with people from different backgrounds.

Disclaimer

I, FATUMA .A. KIMWERI, the undersigned declare that the best of my knowledge and integrity the above information describe my personality and credentials., 12/05/25

References

  • DR. FAUSTINE CHINA, DEAN OF STUDENTS, COLLEGE OF BUSINESS EDUCATION (CBE), P.O. BOX 1968, DAR-ES-SALAAM, Tanzania, f.china@cbe.ac.tz, + 255 713 536 257
  • Ms. RUKIA CHUMA, ASSISTANT DIRECTOR OF SALES, JOHARI ROTANA HOTEL, P.O BOX 14909, DAR- ES- SALAAM, Tanzania, rukia.chuma@rotana.com, + 255 754 448 449
  • Mr. ALVIN KAMOYO, OPERATION MANAGER, UPS TANZANIA, P.O BOX 25869, DAR-ES-SALAAM, Tanzania, Airport.dar@freight-in-time.com, + 255 717 446 630

Certifications And Skills

  • Cargo Tallying In International Shipping – National Institute of Transport
  • Microsoft Office Suite- University Computing Centre (UCC)
  • Strong interpersonal communication and problem-solving
  • Fluent in English and Swahili
  • Confident, energetic and service-driven personality
  • Cultural adaptability and ability to work in multicultural environments.
  • Attention to details
  • Time & task management

Timeline

Events Executive

Johari Rotana Hotel
12.2024 - Current

Cashier

Johari Rotana Hotel
04.2023 - 11.2024

Administrative Intern

Ministry of Finance and Planning
07.2017 - 08.2017

Administrative Intern

Tanzania Revenue Authority (TRA)
06.2014 - 08.2014

Master’s Degree - International Business Management

College of Business Education (CBE)

Bachelor’s Degree - Business Administration

College of Business Education (CBE)

Ordinary Diploma - Business Administration

College of Business Education (CBE)

Certificate - Business Administration

College of Business Education (CBE)

Certificate of Secondary Education -

Makambako Girls Secondary School
FATUMA A. KIMWERI