Fatma Mbwana Khatibu
Administrative Executive
Arusha
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Assistant Administrator & Internal Auditor
SCIEX Ltd
1 2021 - Current
- Collaborated effectively with cross-functional teams to achieve shared objectives efficiently and within established deadlines during audits.
- Internal Auditing as per standard ISO 9001:2015 scheduled twice yearly or when needed
- Maintain up to date records and administer efficient filling systems
- Work with drivers in ensuring proper maintenance of office vehicles by ensuring that insurance is up to date, service is done on time
- Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations for both staff and visitors
- Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research
- Check, monitor consumption, report and follow up on all utility functions like water, electricity, garbage, generator fuel etc
- Check, monitor, report and follow up on provision of auxiliary services such as security guards, internet, landscape, perimeter fencing
- Follow up on payments from customers under supervision of accounts team
- Assist with following up any processing of administrative functions as may be required from time to time.
- Managed purchasing, stocking and organizing inventory
Assistant Teacher/Secretary
Feza Nursery School
01.2018 - 01.2020
- Help to design and manage customer acquisition strategies to achieve targeted number of students
- Ensuring accuracy of data entry and collaborate with teachers to get different details of students to resolve data entry issues
- Building sound relationship and references between school and its stakeholders.
- Design, modify, generate and maintain data reports using Microsoft excel and Feza smart application
- Training teachers and parents on data entry and recovery with use of Feza smart Application
- Preparing service documents, timetables, school academic calendars and handbooks design for customers/parents
- Externally, giving assistance and training to parents on how to use Feza smart application to fill and acquire important information about students
- Contributed to extracurricular programs by coaching sports teams or supervising clubs, enriching students'' overall educational experience.
- Establishing appropriate relationships with customers/parents to ensure increase in number of students
- Key company liaison responsible for developing strong one to one long term relationships with key decision makers/influencers.
- Provided timely feedback on assignments, helping students understand areas of improvement and celebrating their achievements effectively.
- Supported students in developing social skills through structured activities and positive reinforcement techniques
- Supported teacher in preparing individualized learning plans for underperforming students
Sales Account Manager
Tyche & Toya Ltd (East Africa Safari Camps)
01.2016 - 01.2017
- Help to design and manage customer acquisition strategies to achieve targeted sales
- Ensuring proper use and regular updates to ERP regarding sales related activities
- Building sound relationship and references within Enterprise, SMB, Government and NGO's business segment in Tanzania
- Preparing service proposal design for clients and tourists
- Externally, giving assistance to Global Account Management
- Analyses statistical data related to tourism sector clients and industry to identify market trends for global tourism products and services focusing on contract wins and revenue growth
- Ensuring delivery of all financial targets
- Establishing appropriate relationships with customers in Tyche and Toya and leverages those relationships to ensure maximum financial return from customers
- Key company liaison responsible for developing strong one on one long term relationships with key decision makers/influencers in industry.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Attended industry conferences and events, establishing valuable networking connections for potential partnerships
Direct Sales Agent (DSA)
I&M Bank
01.2015 - 01.2016
- Ensuring proper sales procedures are followed from lead generation to contract execution
- Acquiring new clients for I&M Bank through demonstrating the company products to different corporates and individual customers
- Ensuring budgeted sales targets are achieved while ensuring existing revenue streams are maintained
- Managing and reporting daily/weekly sales report to Corporate Sales Manager
- Ensuring Effective Prospecting to Activity Ratio.
Networking Intern
Habari Node Ltd
01.2013
- Supporting and maintaining of LANs, WANs and internet for clients
- Supports end-users with IT-related problems in a responsive and service oriented manner
- Ensuring effective functioning of technical hardware to servers, computers, photocopiers, switchboards, printers and any other technical hardware
- Assisting Information Technology manager with project work to grow technology and infrastructure of company.
Education
Bachelor of Computer Science (BSc) -
Ruaha Catholic University
Iringa, Tanzania 01.2012 - 04.2015
Advanced Certificate of Secondary Education (ACSE) - undefined
Ifunda Girls Secondary School
Iringa, Tanzania 01.2010 - 04.2012
Certificate of Secondary Education (CSE) - undefined
Arusha Secondary School
Arusha, Tanzania 01.2006 - 04.2009
Skills
Excellent Communication
Task Prioritization
Travel administration
Schedule Maintenance
Multitasking
Team Leadership
Relationship Building
Personal Information
- Date of Birth: 08/26/92
- Gender: Female
- Nationality: Tanzanian
- Marital Status: Married
Additional Information
• Worksheets (Microsoft excel, word and PowerPoint)
• Internal Audit as per ISO9001:2015
• Operating Systems: Windows 7, Windows 8, Windows 10
• Computer Maintenance and Repair
• Preparation of tenders and use of Feza smart system
• Knowledge of Microsoft Access
References
- Ms. Nuru Nassoro, Human Resource officer, Sciex Ltd, +255 675 034 615, nuru.nasoro14@gmail.com, Dar es salaam, Tanzania
- Madam Samira Badru, Second Mistress, Feza Nursery School, +255 713 097 337, samirabadru@yahoo.com, Dar es salaam, Tanzania
- Ms. Halida Abbas, Senior Tyche Manager, TYCHE & Toya Ltd, +255 685 646 929, halidakanoni@gmail.com, Arusha, Tanzania
Timeline
Assistant Teacher/Secretary
Feza Nursery School
01.2018 - 01.2020
Sales Account Manager
Tyche & Toya Ltd (East Africa Safari Camps)
01.2016 - 01.2017
Direct Sales Agent (DSA)
I&M Bank
01.2015 - 01.2016
Networking Intern
Habari Node Ltd
01.2013
Bachelor of Computer Science (BSc) -
Ruaha Catholic University
01.2012 - 04.2015
Advanced Certificate of Secondary Education (ACSE) - undefined
Ifunda Girls Secondary School
01.2010 - 04.2012
Certificate of Secondary Education (CSE) - undefined
Arusha Secondary School
01.2006 - 04.2009
Assistant Administrator & Internal Auditor
SCIEX Ltd
1 2021 - Current