Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Personal Information
Custom
Timeline
Generic
FARIJI KATARAMA

FARIJI KATARAMA

DAR ES SALAAM,Tanzania

Summary

A recent graduate with a Bachelor of Science in Actuarial Science, I possess a solid foundation in organization, problemsolving, analysis, and presentation skills. During field practical training, I gained valuable experience in beneficiary support, benefit coordination, records management, audits, and field visits. I effectively assisted beneficiaries, coordinated benefit payments, maintained accurate records, and participated in audits to ensure the integrity of processes. In a separate internship, I honed my customer interaction, product knowledge, transaction processing, customer relationship management, sales support, and documentation skills within a business banking and customer service setting. I am proficient in English and Swahili, with software skills in Microsoft Office, Outlook, Google Mail, google sheets and Microsoft Windows, showcasing a readiness for a career in a dynamic and customer-centric environment..

Overview

3
3
years of professional experience
15
15
years of post-secondary education

Work history

Actuarial analyst intern

MUA insurance
Dar es Salaam, Dar es Salaam Region
02.2025 - Current
  • Supported senior actuaries in generating annual statement actuarial documentation.
  • Reviewed insurance plans, improving coverage options and customer satisfaction rates.
  • Conducting reconciliation to ensure alignment of payment details within company systems.
  • Assisted in preparation of statutory filings for timely submission to regulatory bodies. such as withholding tax
  • conducting debtors analysis and follow-up

Digital card creation and distribution specialist

ENVAITA
Dar Es Salaam, Tanzania
10.2024 - 01.2025
  • Developed, designed, and managed the creation of digital cards for various clients and projects.
  • Coordinated the distribution process of digital cards through multiple channels.
  • Worked closely with design teams to ensure accurate visual representation of client needs.
  • Implemented digital tools and platforms to streamline card creation and delivery.
  • Monitored distribution performance, ensuring timely delivery and client satisfaction

Customer service intern

National social security fund (NSSF)
Dar Es Salaam, Tanzania
08.2023 - 11.2023
  • Customer Interaction: Engage with customers to understand their banking needs and provide assistance in opening new accounts, processing transactions, and resolving inquiries or issues.
  • Product Knowledge: Gain understanding of the benefits and services to effectively educate customers and promote relevant offerings based on their financial needs.
  • Customer Relationship Management: Assist in building and maintaining positive relationships with customers by providing excellent service, addressing concerns, and following up on inquiries or requests.
  • Documentation and Record Keeping: Maintain accurate records of customer interactions, transactions, and account activities, ensuring compliance with regulations and internal policies

Benefit officer intern

National social security fund (NSSF)
Dar Es Salaam
08.2022 - 10.2022
  • Assist in Beneficiary Support: Provide assistance to beneficiaries by addressing inquiries, collecting necessary documentation, and assisting with the completion of forms. Learn to effectively communicate benefit information and resolve basic issues under supervision.
  • Support Benefit Coordination: Assist in coordinating benefit payments by liaising with internal departments and external stakeholders. Learn the process of resolving discrepancies and ensuring accurate and timely benefit processing.
  • Maintain Records: Learn to maintain accurate records and documentation of beneficiary information, benefit payments, and related correspondence. Understand the importance of data integrity and confidentiality in beneficiary management.
  • Participate in Audits: Assist in conducting audits and quality checks to ensure the accuracy and integrity of benefit payments and processes. Learn to identify and rectify errors or discrepancies under supervision.
  • Conduct Field Visits: Participate in field visits to various locations to observe and learn the process of assessing and verifying beneficiaries' eligibility for social security benefits. Gain hands-on experience in interacting with beneficiaries and understanding their needs.
  • Training and Development: Participate in training programs to enhance knowledge of social security regulations, benefit policies, and beneficiary management best practices. Gain exposure to continuous learning and professional development opportunities within the organization.

Education

Bachelor of Science - actuarial science

Institute of finance management
11.2021 - 07.2024

A-Levels - PCB

Tabora boys high school
Tabora- Tanzania
07.2019 - 05.2021

ordinary level - science

Musabe boys secondary school
Mwanza, Tanzania
01.2015 - 11.2018

primary level -

imani english medium primary school
Kagera, Tanzania
01.2008 - 09.2014

Skills

  • Communication skills
  • Professional ethics
  • Digital savviness
  • Flexibility and resilience
  • Customer service & obsession
  • Problem solving skills
  • Team work
  • Excel proficiency
  • Data analysis
  • Self-motivation

Languages

English
Kiswahili

Affiliations

  • reading
  • physical exercises

References

  • Mrs Stella Kabyemera,

Principal operation officer of benefits (POOB),

National social security fund (NSSF)

email: stella.kabyemera.nssf.go.tz, 

phone: +255 769 501 983 

  • Pius Mukama,

General manager, Kingman Global limited

email: piusmukama@gmail.com,

phone: 0788 509 008 

  • Mr Aidan Emmanuel,

 Head of marketing & commercial, Piki-Tanzania, Dar es salaam)

 email: immaaidan@gmail.com,

 phone: + 255 769 501 983

  • Mr Roy Mahenge,

Benefit officer II, National social security fund ( NSSF)

Email: Roy.mahenge@nssf.go.tz, 

phone: +255 622 595 725

Personal Information

  • ID Number: 20010714141210000123
  • Date of birth: 07/14/01
  • Gender: Male
  • Nationality: Tanzanian
  • Marital status: Single

Custom

  • Financial assets & investments
  • Bonds
  • Shares
  • Stocks
  • Derivatives

Timeline

Actuarial analyst intern

MUA insurance
02.2025 - Current

Digital card creation and distribution specialist

ENVAITA
10.2024 - 01.2025

Customer service intern

National social security fund (NSSF)
08.2023 - 11.2023

Benefit officer intern

National social security fund (NSSF)
08.2022 - 10.2022

Bachelor of Science - actuarial science

Institute of finance management
11.2021 - 07.2024

A-Levels - PCB

Tabora boys high school
07.2019 - 05.2021

ordinary level - science

Musabe boys secondary school
01.2015 - 11.2018

primary level -

imani english medium primary school
01.2008 - 09.2014
FARIJI KATARAMA