Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Farida Mbonaheni

Dar Es Salaam

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

12
12
years of professional experience

Work History

Head of Operations and Logistic Department

ADVANCED FREIGHT INT LTD
Dar Es Salaam
01.2020 - 12.2022
  • Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
  • Managed budgets for operations departments and ensured cost-effectiveness.
  • Recruited, hired, trained, coached, evaluated, and terminated personnel as necessary.
  • Developed long-term strategies for improving operational efficiency while maintaining high quality service levels.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Director of Finance and Planning

YOU TO ME AND SONS COMAPANY LTD
Dar Es Salaam
01.2018 - 12.2019
  • Prepared monthly, quarterly, and annual financial statements including balance sheets, income statements, cash flow statements.
  • Managed budgeting processes for multiple departments or divisions within an organization.
  • Established internal controls by preparing policies and procedures in accordance with Generally Accepted Accounting Principles.
  • Assisted senior management in developing strategies for improving overall financial performance of the organization.
  • Coordinated with external auditors for the annual audit process.
  • Directed the preparation of tax returns ensuring accuracy and timely filing deadlines are met.
  • Compiled and analyzed financial information to prepare entries to accounts, such as general ledger accounts, documenting business transactions.
  • Monitored compliance with accounting regulations and procedures.
  • Communicated with stockholders or other investors to provide information or raise capital.
  • Developed invoicing systems and internal controls to boost billing efficiencies.

Bank Teller

National bank of commerce
Dar Es Salaam
01.2016 - 12.2017
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Performed cash handling duties including counting currency, coins and checks.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Explained bank services, financial products and applicable fees to customers.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Entered transactions into computer and issued customer receipts.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.

Credit Officer

Twiga bancorp Bank
Dar Es Salaam
01.2011 - 12.2015
  • Recommended approval or disapproval of different loan types based on established criteria.
  • Collected and checked borrower income, credit history and employment information.
  • Reviewed credit applications and financial statements to determine customer creditworthiness.
  • Analyzed customer accounts, payment trends, and credit ratings to assess risk of default.
  • Prepared detailed reports summarizing customer profiles, risk assessments, and recommendations for approval and denial of new lines of credit.
  • Maintained accurate records of all customer interactions including notes on conversations and decisions made.
  • Ensured that all relevant documents were collected before making a decision about granting a line of credit.
  • Provided training and guidance for junior staff members in order to help them develop their skills as Credit Officers.
  • Assessed property appraisals, title histories and insurance information.
  • Prepared and submitted loan applications to underwriters.
  • Analyzed and prepared existing borrower reports and reviews to track repayments and compliance with loan agreements.
  • Examined collateral to establish market value and assessed repayment capacity using secondary revenue sources before loan approval.
  • Identified areas where improvements could be made in the existing process for granting credits.
  • Identified possible issues with credit systems and monitoring by streamlining processes ahead of time.
  • Examined city directories and public records to verify residence property ownership, bankruptcies and liens.

Education

MBA - Masters of Business Administration

Open University of Tanzania
Dar Es Salaam
07-2020

BBA - Business Administration

College of Business Education
Dar Es Salaam
07-2011

Diploma in Business Administration - Business Administration

College of Business Education
Dar Es Salaam
07-2010

Certificate of Business Administration - Business Administration

College of Business Education
Dar Es Salaam
07-2009

Skills

  • Business Analysis
  • Safety Management
  • Operational Excellence
  • Organizational Development
  • Employee Development
  • Sales Tracking
  • Revenue Generation
  • Cost Reduction
  • Financial Administration
  • Product Development
  • Inventory Control
  • Sales Coaching
  • Profit and Loss Accountability
  • Staff Hiring
  • P&L Administration
  • Cost Analysis and Savings
  • Analytical Skills
  • Delegation
  • Organizational Skills
  • Professionalism
  • Policy Development and Enforcement
  • Business Development
  • Records Organization and Management
  • Delegating Work
  • Reliability
  • Logistics
  • Human Resources
  • Systems Implementation
  • Sales Oversight

Reference

  • Name: Kitwana Mohamedy Mwinshehe

      Position: Director

      Company: Safety sky co.ltd

      Contact:  +255715996644

  • Name: Rajab Shaban Kinande

      Position: Branch manager

      Company: PSSSF

      Contact:  +255752824826

Timeline

Head of Operations and Logistic Department

ADVANCED FREIGHT INT LTD
01.2020 - 12.2022

Director of Finance and Planning

YOU TO ME AND SONS COMAPANY LTD
01.2018 - 12.2019

Bank Teller

National bank of commerce
01.2016 - 12.2017

Credit Officer

Twiga bancorp Bank
01.2011 - 12.2015

MBA - Masters of Business Administration

Open University of Tanzania

BBA - Business Administration

College of Business Education

Diploma in Business Administration - Business Administration

College of Business Education

Certificate of Business Administration - Business Administration

College of Business Education

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Farida Mbonaheni