Faraji Shija
Arusha
Summary
Dedicated and results-driven IT support specialist with more than 7 years of experience providing exceptional technical assistance and problem resolution. Proven ability to diagnose and resolve complex issues efficiently, ensuring optimal operational performance. Adept at maintaining a high level of user satisfaction through effective communication and collaboration. Well-versed in IT environments.
Overview
1
1
Certification
Skills
- Good Telephone Etiquette
- Interpersonal Communication
- Customer Relations
- Excellent Communication
- Task Prioritization
- Troubleshooting
- Fluent in English and Kiswahili
- MS Office
- Time Management
- Remote Office Availability
- Problem-Solving
- Project Planning
- Teamwork and Collaboration
- Data Entry
- CCTV camera installation and maintenance
Certification
NSE 1 Network Security Associate, FORTINET