Fanuel Pius Malale
Dar Es Salaam,02
Summary
At Softnet Technologies Limited, I excelled as an Information Technology Technician, enhancing system efficiency by over 30% through network troubleshooting and hardware installation. My adeptness in IT skills combined with exceptional customer service significantly improved user satisfaction and operational productivity.
Overview
2
2
years of professional experience
Work History
Information Technology Technician
Softnet Technologies Limited
03.2022 - 05.2024
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Installed, configured and maintained computer systems and network connections.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Education
Diploma - Information Technology
Institute of Management & Information Technology
11.2011
Certificate of Secondary Education - Secondary Education
Perfect Vision Secondary School
10.2006
Skills
- Hardware Installation
- Network Administration
- Network Troubleshooting
- IT Skills
- Customer Service
- Desktop support
- Troubleshooting Network Issues
- Hardware and Software Repair
- Device Installation
Hobbies
Learning
Fitness
Gaming
Music
Additional Information
Marital Status: Single
Religion: Seventhday Adventist
Other contact: 0682-289400
Languages
Swahili
Native language
English
Upper intermediate
B2
Timeline
Information Technology Technician
Softnet Technologies Limited
03.2022 - 05.2024
Diploma - Information Technology
Institute of Management & Information Technology
Certificate of Secondary Education - Secondary Education
Perfect Vision Secondary School