Expedito Mdenye
Dodoma
Summary
Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
BUSINESS MANAGER
Royal Village Hotel
01.2020 - Current
- Streamlined business processes by implementing new project management tools and techniques.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.
- Established new revenue streams through targeted marketing initiatives and product diversification efforts.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Led company-wide digital transformation efforts, resulting in increased efficiency across all departments.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
PERSONAL LOAN MANAGER
CRDB BANK PLC
03.2017 - 11.2017
- Improved loan approval process efficiency by streamlining documentation and application procedures.
- Reduced loan processing time by implementing efficient workflow management systems.
- Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.
- Maximized team productivity through regular training sessions and performance evaluations.
OFFICE SUPERVISOR
Fasho Limited
09.2018 - 02.2019
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Completed bi-weekly payroll for Number employees.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Controlled finances to lower costs and keep business operating within budget.
- Evaluated employee records and productivity and submitted evaluation reports.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Created, maintained and updated filing systems for paper and electronic documents.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Worked on inventory and supply use procedures to enhance efficient and economical use of equipment and supplies.
- Updated reports, managed accounts, and generated reports for company database.
- Assisted in recruiting top talent by conducting interviews, reviewing resumes, and making hiring recommendations to upper management based on candidate qualifications.
Education
Bachelor of Commerce - Marketing
GPA: 4.0/5
Degree Bachelor Degree - Marketing
2018
GPA: 4.0/5
Advanced Level -
2018
Ordinary Level -
2015
ACSE) -
2012
Skills
- COMPUTER LITERACY
- Program Proficiency
- MS Word Very Good
- MS Excel Good
- MS Powerpoint Very Good
Affiliations
Course Institution Year
- APICS – Association for Supply Chain Management
Timeline
BUSINESS MANAGER - Royal Village Hotel
01.2020 - Current
OFFICE SUPERVISOR - Fasho Limited
09.2018 - 02.2019
PERSONAL LOAN MANAGER - CRDB BANK PLC
03.2017 - 11.2017
University of Dar es Salaam
(UDSM - Bachelor of Commerce, Marketing
University of Dar es Salaam
(UDSM - Degree Bachelor Degree, Marketing
- Advanced Level,
- Ordinary Level,
ACSE AZANIA SECONDARY - ACSE),
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