ublic Health professional with over 7 years of experience in HIV prevention, testing, linkage to care, case management, and retention services. Skilled in leading teams, strengthening health systems, analysing program data, and implementing evidence-based interventions to improve HIV treatment outcomes. Holds a Master of Public Health and Community Wellbeing from Anglia Ruskin University, United Kingdom, with a strong commitment to delivering high-quality, client-centred public health programmes.
Overview
2
2
Languages
1
1
Certification
16
16
years of post-secondary education
8
8
years of professional experience
Work history
Regional Retention Services Officer
Amref Health Africa
Dar es Salaam, Dar es Salaam Region
01.2026 - Current
Coordinated implementation of HIV client retention strategies across 65 health facilities, improving continuity of care and reducing treatment interruptions.
Led facility performance reviews using PEPFAR/MOH indicators to identify service delivery gaps and implement targeted quality improvement interventions.
Improved TX_New Early Retention from 92.9% to 98.7% within FY26Q2 through enhanced follow-up systems and early adherence support.
Increased appointment adherence from 92% to 96% by strengthening appointment tracking and client reminder mechanisms.
Reduced Missed Appointment (MissApps) cases by 40.6% (from 2,369 to 1,408) through data-driven client tracing and facility-level accountability.
Supervised and mentored Social welfare Officer/Clinical Trackers and Community-Based Health Service Providers (CBHSPs) to improve client tracing, linkage, and retention performance.
Collaborated with Council Health Management Teams (CHMT), facility teams, and implementing partners to strengthen retention interventions across supported facilities.
Facilitated weekly and monthly performance review meetings using data dashboards to drive evidence-based decision making.
Prepared high-quality technical reports, presentations, and performance analyses for project management and stakeholders.
Linkage and Case Management Officer
COCODA Tanzania
Njombe
11.2024 - 07.2026
Provided technical support to Peer Navigators to reduce quarterly net loss by 95% and document best practices
Worked with peer navigators, healthcare workers, and facility partners to ensure 100% biometric registration coverage among all clients receiving care and treatment
Collaborated with facility partners to achieve a 95% linkage to care rate for newly diagnosed clients in community intervention where Linkage is currently 97%
Worked closely and supported healthcare providers in delivering ART adherence counseling and enhanced counseling for PLHIV with high viral load.
Mentor and support peer navigators and community-based health care workers in linking PLHIV diagnosed in the community to care and ensuring proper documentation.
Provided intensive adherence support to patients with Advanced HIV Disease (AHD) to improve treatment outcomes.
Assisted healthcare providers and Community Mobilizers Peer navigators in early identification of missed appointments.
Conducted close follow-up on tracked missing clients who have promised to return to care.
Promoted the use of national follow-up tools and ensure their proper documentation.
Facilitated regular meetings with Community Mobilizers, Peer navigators, healthcare workers, and other IPs to share challenges and develop improvement strategies.
Responsible for identifying, enrolling, and supporting clients in Community ART, optimizing adherence for clients in Community ART.
Daily follow-up on case management by the team, from each service delivery point in close relationship with the Biomedical field officer
Reconcile and compile data into the regional tracking register and the regional partner listing and outcome register, and maintain it weekly
Conducted sites visits for at least 70% of the time
Worked with the data manager/M&E Officer to report tracking and partner listing and outcome data to the MER team in the region using referrals from stubs
Prepared weekly and monthly reports related to tracking services and partner notification and success stories, as needed
Participated in meetings at the CSO level and related CHMT meetings
Documented best practices for linkage of newly diagnosed cases.
Performed other duties as assigned by the line manager
HIV Testing and Linkage Services Assistant
Amref Health Africa
Musoma, Mara
10.2021 - 09.2024
Lead and supervise the implementation of HTS related project activities as per work plan and budget focusing on target set and attain 102% of annual target for FY2023
Ensure that all facility and community identified PLHIV are linked to ART Services and other relevant services
Actively Participate in and collaborate CHMT's to conduct needs assessments relevant to Amref Scope and provide technical assistance to CHMT's and supported health facilities in planning, implementation, monitoring and reporting of the identified gaps on all HIV Testing Services Activities
Ensuring timely implementation of planned HTS and Linkage activities
Prepare periodic technical reports, best practices and monitor progress through weekly and monthly reporting
Ensure timely collection and submission of National HIV services and program data as well as support strengthening of the related M&E systems in collaboration with M&E team
To assess progress of HTS activities with reference to target set, identify technical quality issues and provide technical assistance as required
Provide and coordinate capacity building trainings for Health Care Workers HCW's on different modalities of HIV testing services Example Index Testing, Social Networking Testing Services, Optimized PITC and Prevention Services like Neutral Status testing.
In collaboration with RHMT's and CHMT's to undertake joint supportive supervision and assessment on Project implantation on HTS activities and other thematic areas of the project
To support development of weekly, monthly, and quarterly workplans for the implementation of HIV Testing Services (HTS) positive identification strategies
Retention Services Officer
Management and Development for Health, MDH
Urambo, Tabora
10.2019 - 09.2021
Provided technical guidance on client-centered ART services to enhance adherence and treatment outcomes.
Provide oversight to all supported facilities to ensure continuity of care for all PLHIV and monitor performance to maintain quality standards
Provide direct support to facility teams to ensure client retention, prevention treatment interruption, and optimize adherence through adequate clinic preparation, timely reminders, and accurate documentation of client outcomes
Collaborated with R/CHMTs to identify challenges affecting the continuum of care and provide actionable recommendations technical guidance and support
Participated in regional technical meetings and provide input on client retention strategies and program improvements.
Prepared and shared all relevant project reports (weekly, monthly, quarterly) with the Retention Advisor and relevant stakeholders as required
Ensured the availability and proper use of relevant retention registers, SOPs, and job aids at supported sites.
Built the capacity of Facility teams to analyze facility performance data and provide timely technical guidance to address gaps.
Supported integration of retention interventions within broader HIV care and treatment programs to enhance overall service delivery.
Worked with ART and PMTCT/Clinical Officers to ensure proper enrollment and documentation of new clients into ART services.
Collaborated with the project team to document key activities, processes, lessons learned, and best practices.
Promoted data-driven decision-making to inform strategies for improving retention and adherence among ART clients.
Clinical Tracker
Management and Development for Health, MDH
Dar-es-salaam, Ilala
11.2018 - 09.2019
Conduct pre-visit Preparation and reminder by calling clients and documenting outcome
Ensuring effective use of National and program appointment and tracking systems (appointment and tracking registers Same Day Registers, Linkage Case Management and 3 boxes approach)
Ensuring Client cantered Services in Adherence to appointment by conducting outreach refill
Provide health education to clients on importance of clinic and Treatment adherence
Identify clients who missed their scheduled visits timely and conduct home and phone tracking
Linking clients to CBHS to ensure their good adherence to care
Prepare and share with CBHS provider/peer/community volunteers a list of clients who were not found through phone tracking for more follow-up
Update all tracking outcomes into the same day tacking register, tracking register, promise to come cascade and CTC tracking forms
Work with Data Officers for entry of tracking outcomes into CTC2Data Base
Work with ART nurse and Data Officer to confirm all Transfer Outports to respective facilities
Prepare and submit daily, weekly, monthly quarterly report to district retention officer
Sorting and labeling files of clients are eligible for HVL and IPT
Conduct weekly review and ensure all tracking tools are well documented and updated into CTC2 data base
Participate in data management and net loss and net gain analysis in respective facilities
Participate in Quality Improvement (QI) activities that aimed to increase retention at facility level
Work with facility CTC in charge, ART Nurse and CTC team to identify clients eligible for community ART refill and make groups for community refill for stable clients and unstable clients who comes from far distance to facility.
Education
Master of Science - Master of Public Health and Community well Being
Anglia Ruskin University
United Kingdom
01.2026 -
Bachelor of Science - Bachelor of Education in Science
Mwenge Catholic University
Moshi, Kilimanjaro
08.2015 - 09.2018
A-Levels - Advanced Certificate of Secondary Education, Chemistry, Biology, Geography
Same Secondary School
Same, Kilimanjaro
02.2012 - 05.2014
O-Level - Certificate of Secondary Education
Oshara Secondary School
Siha, Kilimanjaro
01.2008 - 10.2011
Certificate of Primary Education - Primary Education
Lokiri Primary School
Siha, Kilimanjaro
01.2001 - 08.2007
Skills
Community mobilization and coordination
Familiarity with donor funded projects (CDC, Global Fund, USAID)
Experience of working with CSOs, Local Government (R/CHMT)
Strong computer skills (MS Excel, Access, word, and Power point and pdf reader)
Demonstrated knowledge on HIV/AIDS prevention, care and treatment and adherence and psychosocial support programs
Experience in developing and executing work plans, budgets, reports
Ability to clean and analyze data using pivot tables, dashboards for decision making and competent in CTC2 database, CTC Analytics, SPSS, DATIM, and Epi- info for research and academic reports and other more statistical software packages
Certification
Microsoft Excel 2019 / 365
Excel Skills for Business: Essentials
M&E Fundamentals
HIV/AIDS and legal policy requirements
Basic Employability Skills Program
Basic Computer Skills
Compulsory JKT training
LANGUAGE
English Fluent
Swahili Fluent
REFEREES
Joseph, Kundy, Technical Advisor, Joseph.Kundy@amref.org, +255754587344, Amref Health Africa
Asante, Mgeni, Human Resource Manager, asmgeni@cocoda.or.tz, +255629714433, COCODA Tanzania
Monica, Richard, Regional PMTCT Officer, mrichard@mdh-tz.org, +255658377068, Management and Development for Health, MDH- Tabora
HOBBIES AND INTERESTS
Excel advancement, Reading Books, Research publication and report writings
Timeline
Regional Retention Services Officer
Amref Health Africa
01.2026 - Current
Master of Science - Master of Public Health and Community well Being
Anglia Ruskin University
01.2026 -
Linkage and Case Management Officer
COCODA Tanzania
11.2024 - 07.2026
HIV Testing and Linkage Services Assistant
Amref Health Africa
10.2021 - 09.2024
Retention Services Officer
Management and Development for Health, MDH
10.2019 - 09.2021
Clinical Tracker
Management and Development for Health, MDH
11.2018 - 09.2019
Bachelor of Science - Bachelor of Education in Science
Mwenge Catholic University
08.2015 - 09.2018
A-Levels - Advanced Certificate of Secondary Education, Chemistry, Biology, Geography
Same Secondary School
02.2012 - 05.2014
O-Level - Certificate of Secondary Education
Oshara Secondary School
01.2008 - 10.2011
Certificate of Primary Education - Primary Education
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