ESTHER LUHUNGA
Summary
Disciplined in handling broad variety of client needs. Receives and organizes contract documents, issues correspondence and assists with accounting duties. Skilled in using latest technologies to handle transactions with precision.
Overview
7
7
years of professional experience
Work History
Call Center Sales Representative
FIDO TECHNOLOGY
06.2023 - 02.2024
- Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
- Boosted revenue by identifying up-selling and cross-selling opportunities during customer interactions.
- Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
- Developed long-term relationships with customers by providing exceptional service and tailored solutions.
- Enhanced team productivity by collaborating on strategies to improve call center performance metrics.
Civics and General Knowledge
MEMON PRE AND PRIMARY SCHOOL
12.2022 - 06.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
History and Communication Teacher
BETHANIA PREPARATORY AND PRIMARY SCHOOL
11.2021 - 11.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Supported student physical, mental, and social development using classroom games and activities.
English Language and Vocation Skills
MOUNT PLEASANT PRIMARY
03.2020 - 03.2021
- Enhanced language skills of students by incorporating interactive activities and multimedia resources into lessons.
- Collaborated with fellow trainers to develop engaging lesson plans, resulting in improved student comprehension and participation.
- Assessed student progress through regular evaluations, effectively identifying areas for improvement and adjusting teaching methods accordingly.
- Boosted learner confidence by providing constructive feedback, reinforcing positive behaviors and accomplishments.
Marketing Assistant
MEDTECH SUPPLIES
03.2018 - 03.2019
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
- Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
Sales and Marketing Representative
B2 PHONE VODACOM AGGREGATOR
10.2016 - 01.2018
- Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Exceeded quarterly sales targets through diligent follow-ups, customer-focused solutions, and persuasive negotiation skills.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
Education
Bachelor of Arts - Bachelor of Arts And Education
Tumaini University Makumira
Arusha, Tanzania.12.2017
Associate of Arts - HGL
Ashira Secondary School
Kilimanjaro, Tanzania09.2014
GED -
Madiba Secondary School
Ilala District, Tanzania10.2011
Skills
- Buyer Representation
- Rental Listings Research
- Portfolio Management
- Business Prospecting
- Market monitoring
- Teaching skills
- Computer skills
- Excellent Communication skills
Timeline
Call Center Sales Representative
FIDO TECHNOLOGY
06.2023 - 02.2024
Civics and General Knowledge
MEMON PRE AND PRIMARY SCHOOL
12.2022 - 06.2023
History and Communication Teacher
BETHANIA PREPARATORY AND PRIMARY SCHOOL
11.2021 - 11.2022
English Language and Vocation Skills
MOUNT PLEASANT PRIMARY
03.2020 - 03.2021
Marketing Assistant
MEDTECH SUPPLIES
03.2018 - 03.2019
Sales and Marketing Representative
B2 PHONE VODACOM AGGREGATOR
10.2016 - 01.2018
Bachelor of Arts - Bachelor of Arts And Education
Tumaini University Makumira
Associate of Arts - HGL
Ashira Secondary School
GED -
Madiba Secondary School
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