Summary
Overview
Work History
Education
Skills
Timeline
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ESTHER LUHUNGA

ESTHER LUHUNGA

Summary

Disciplined in handling broad variety of client needs. Receives and organizes contract documents, issues correspondence and assists with accounting duties. Skilled in using latest technologies to handle transactions with precision.

Overview

6
6
years of professional experience

Work History

Real Estate Intern

Cresco Real Estate
01.2024 - Current
  • Advised clients on optimum buying and selling choices for maximum returns.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Coordinated rental agreements for properties, keeping occupancy high and helping renters find suitable spaces.
  • Communicated with team members regarding closings, document delivery deadlines and contract amendments to facilitate proactive contract fulfillment.

Front Desk Supervisor

Boonmax Hotel
07.2022 - 11.2023
  • Monitored inventory levels of office supplies, placing orders as needed to avoid shortages or delays in daily tasks.
  • Resolved guest complaints by addressing issues with rooms promptly.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Implemented an organized filing system for important documents, streamlining record-keeping practices at the front desk.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.

Marketing Assistant

Medtech Supplies
05.2021 - 05.2022
  • Researched and evaluated potential new markets and products.
  • Tracked marketing efforts to monitor results in real-time.
  • Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
  • Utilized specialized software to capture and process data.

Call Center Sales Representative

Fido Technology
03.2019 - 03.2021
  • Generated leads and established relationships with potential customers through outbound telephone calls.
  • Maintained high-quality standards through thorough knowledge of products, services, and company policies.
  • Achieved top performer status consistently due to excellent sales results and customer feedback ratings.
  • Implemented upselling techniques to increase revenue and move product.
  • Utilized CRM systems proficiently to track customer interactions, ensuring accurate records for future reference and followups.
  • Participated actively in coaching sessions, incorporating feedback to continuously improve sales techniques and overall performance.

Sales and Marketing Representative

B2 Phone Vodacom Aggregator
10.2017 - 01.2019
  • Enhanced company brand image through the creation of compelling marketing collateral materials such as brochures, case studies, and website content.
  • Communicated relevant information to internal and external stakeholders.
  • Improved overall team performance by providing mentorship to junior representatives, sharing best practices, and promoting a positive work environment.
  • Monitored personal sales activities to maintain compliance with internal policies and applicable government regulations.
  • Expanded market reach by conducting thorough industry research and identifying potential new clients.
  • Collaborated with cross-functional teams to develop comprehensive sales plans addressing customer needs and pain points.

Education

Bachelor of Arts - Bachelor of Arts And Education

Tumaini University Makumira
Arusha, Tanzania.
12.2017

Associate of Arts - HGL

Ashira Secondary School
Kilimanjaro, Tanzania
09.2014

GED -

Madiba Secondary School
Ilala District, Tanzania
10.2011

Skills

  • Buyer Representation

  • Rental Listings Research

  • Portfolio Management

  • Business Prospecting

  • Market monitoring

Timeline

Real Estate Intern

Cresco Real Estate
01.2024 - Current

Front Desk Supervisor

Boonmax Hotel
07.2022 - 11.2023

Marketing Assistant

Medtech Supplies
05.2021 - 05.2022

Call Center Sales Representative

Fido Technology
03.2019 - 03.2021

Sales and Marketing Representative

B2 Phone Vodacom Aggregator
10.2017 - 01.2019

Bachelor of Arts - Bachelor of Arts And Education

Tumaini University Makumira

Associate of Arts - HGL

Ashira Secondary School

GED -

Madiba Secondary School

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ESTHER LUHUNGA