Esther Kalendero

• Acts as center of communication between departments and upper management.
• Handled sensitive company information with discretion, maintaining confidentiality of company documents and personnel records.
• Developed and maintained successful relationships with vendors, suppliers and contractors of the company.
• Developing business management goals and objectives and make sure they are executed as per mission of the company.
• Diligently evaluate and monitor the performance of Departments.
• stood as pint of contact and relationship management between tour operators, tour guides and the company
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Served as a key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
• Streamlined resource allocation processes by implementing efficient scheduling and tracking systems.
• Continuously assessed the effectiveness of existing resource management strategies, refining processes as needed to ensure optimal performance at all times.

Governance and Company Management

o Accountable for the overall performance of the company and for the day-to-day running and management of the company’s operations: Trading, Logistics and Production

o Ensure there are sound operational systems, structures and tools including organizational policies, code of conduct or ethics, manuals etc. to govern the organization

o Participate and ensure development and timely implementation of the company’s strategic roadmap such as the business plan, action plans, marketing plan, operations plan, etc.

o The Secretary to the Board and ensure Board meetings are held according to constitution and resolutions are timely acted upon by the management.

o Ensure the company complies with statutory and other legal requirements locally and internationally under the close guidance of the Finance Manager.

o Ensure establishment and enforcement of company’s profile, core values, vision, mission, strategic objectives, website, and other promotional tools.

Team Leadership and Supervision

o Provide strategic leadership and guidance to the ground teams.

o Ensure the right organization structure is in place and quality skills set is mobilized for the realization of goals and objectives

o Responsible for the team capacity building, performance tracking mechanisms and ensure sound motivation and retention policies are implemented.

o Lead, motivate and manage human resource to deliver quality services to customers and achieve set targets

o Ensure periodic performance reports are timely prepared and presented to the MD for recommendations and advice.

o Ensuring good organization behaviors are practiced with staffs,

o Fully company registration, acquiring of important license and making sure full compliance with regulators and important bodies; BRELA, TRA, LGA.

o Update recruitment logs and coordinate storage of the logs in a secured environment.

o Preparing payroll and filling statutory returns I.e., PAYE, SDL, NSSF, WCF.

o Developing company strategies with Management.

o Developing policies and procedures as per company operations.

o Recruitment and supervision of staffs.

o Financial management and control.

o Identifying potential Banks which fit the company needs for the Company and Bank account opening.

o Identification of best insurance service for company.

o Creating forecast of demand to be prepared for upcoming requirements, from monthly to annual demand.

o Settlement of company provisional statutory payments.

o Discussing financial state of company with stake.

o Negotiation of terms and entering to contracts with different suppliers for the company.

o Follow-up on implementation of company projects.

o Maintain a close professional relationship with government officials and other stake holders.

Company operations

o Scheduling meetings of the company.

o Prepare, print and maintain key official documents.

o Coordinate and manage imprest requests and retirements for staffs.

o Management of asset and preparation of asset register with respective value for each asset and codification of company assets.

o Oversee all inventory and equipment purchases, maintain lead-time and re-order level and identifying areas of potential savings.

o Creating forecast of demand to be prepared for upcoming requirements, from monthly to annual demand.

o Reviewing delivery orders to ensure supply is met, and goods are in good condition and a goods received note is filled and signed.

o Receiving purchase requisitions from departments.

o Attaining and evaluating quotes from suppliers.

o Raise purchase order (PO).

o Receiving and inspecting goods delivered or services rendered.

o Preparation of quarterly, semiannual and annual financial statements.

o Analyzing clients’ financial transactions and respective journal entries

o Analyzing client’s payment documents e.g., payment voucher, invoices.

o Raising queries and resolving discrepancies in accounting entries.

o Performing monthly Z report reconciliation and bank reconciliation.

o Conducting audits and preparing audited reports presented to TRA.

o Computing VAT, PAYE, and SDL, withholding tax and corporate tax.

o Filling monthly VAT returns and registering all payments to TRA

o Handling and resolving queries raised by TRA on tax assessments.

o Generating invoices and follow-up on payment.