Summary
Overview
Work History
Education
Skills
Personal Information
Personal Skills
Disclaimer
Timeline
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ERNEST RUGEMALILA BALONGO

IT TECHNICIAN
DAR ES SALAAM

Summary


Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience
14
14
years of post-secondary education

Work History

IT Technical Support Intern

UNIVERSITY OF DAR ES SALAAM COMPUTING CENTER
DAR ES SALAAM, Dar Es Salaam Region
06.2017 - 08.2025
  • I practiced and did my field work at UCC (UNIVERSITY OF DAR ES SALAAM COMPUTING CENTER)
  • Provided exceptional customer service when responding to help desk requests, maintaining professionalism at all times.
  • Improved user satisfaction by promptly addressing IT issues and providing effective solutions.
  • Contributed to the successful completion of IT projects by effectively managing tasks within deadlines.

Education

High School Diploma -

UNIVERSITY OF DAR ES SALAAM
DAR ES SALAAM
01.2016 - 01.2018

SECONDARY SCHOOL EDUCATION

KISARAWE JUNIOR LUTHERAN SEMINARY
01.2014 - 01.2016

CERTIFICATE - SECONDARY SCHOOL

SR MARY'S DULUTI SECONDARY SCHOOL
01.2010 - 01.2013

CERTIFICATE - PRIMARY SCHOOL

ST MARY'S SCHOOL
TABATA
01.2002 - 01.2009

Skills

Friendly, positive attitude

Teamwork and collaboration

Computer skills

Microsoft office

Problem-solving

Team management

Personal Information

  • Date of Birth: 07/28/94
  • Gender: MALE
  • Nationality: TANZANIAN
  • Marital Status: SINGLE

Personal Skills

Interactive co-operative and capable to work as a team., Excellent physical condition, healthy mentally fit, non-smoker and non-liquor drinker.

Disclaimer

I ERNEST RUGEMALILA BALONGO declare of my word of honor that the information given above correctly describes my personal particulars education and training and with this curriculum vitae I have attached my educational certificates.

Timeline

IT Technical Support Intern

UNIVERSITY OF DAR ES SALAAM COMPUTING CENTER
06.2017 - 08.2025

High School Diploma -

UNIVERSITY OF DAR ES SALAAM
01.2016 - 01.2018

SECONDARY SCHOOL EDUCATION

KISARAWE JUNIOR LUTHERAN SEMINARY
01.2014 - 01.2016

CERTIFICATE - SECONDARY SCHOOL

SR MARY'S DULUTI SECONDARY SCHOOL
01.2010 - 01.2013

CERTIFICATE - PRIMARY SCHOOL

ST MARY'S SCHOOL
01.2002 - 01.2009
ERNEST RUGEMALILA BALONGOIT TECHNICIAN