ERNEST RUGEMALILA BALONGO
IT TECHNICIAN
DAR ES SALAAM
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
14
14
years of post-secondary education
Work History
IT Technical Support Intern
UNIVERSITY OF DAR ES SALAAM COMPUTING CENTER
DAR ES SALAAM, Dar Es Salaam Region
06.2017 - 08.2025
- I practiced and did my field work at UCC (UNIVERSITY OF DAR ES SALAAM COMPUTING CENTER)
- Provided exceptional customer service when responding to help desk requests, maintaining professionalism at all times.
- Improved user satisfaction by promptly addressing IT issues and providing effective solutions.
- Contributed to the successful completion of IT projects by effectively managing tasks within deadlines.
Education
High School Diploma -
UNIVERSITY OF DAR ES SALAAM
DAR ES SALAAM 01.2016 - 01.2018
SECONDARY SCHOOL EDUCATION
KISARAWE JUNIOR LUTHERAN SEMINARY
01.2014 - 01.2016
CERTIFICATE - SECONDARY SCHOOL
SR MARY'S DULUTI SECONDARY SCHOOL
01.2010 - 01.2013
CERTIFICATE - PRIMARY SCHOOL
ST MARY'S SCHOOL
TABATA 01.2002 - 01.2009
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Microsoft office
Problem-solving
Team management
Personal Information
- Date of Birth: 07/28/94
- Gender: MALE
- Nationality: TANZANIAN
- Marital Status: SINGLE
Personal Skills
Interactive co-operative and capable to work as a team., Excellent physical condition, healthy mentally fit, non-smoker and non-liquor drinker.
Disclaimer
I ERNEST RUGEMALILA BALONGO declare of my word of honor that the information given above correctly describes my personal particulars education and training and with this curriculum vitae I have attached my educational certificates.
Timeline
IT Technical Support Intern
UNIVERSITY OF DAR ES SALAAM COMPUTING CENTER
06.2017 - 08.2025
High School Diploma -
UNIVERSITY OF DAR ES SALAAM
01.2016 - 01.2018
SECONDARY SCHOOL EDUCATION
KISARAWE JUNIOR LUTHERAN SEMINARY
01.2014 - 01.2016
CERTIFICATE - SECONDARY SCHOOL
SR MARY'S DULUTI SECONDARY SCHOOL
01.2010 - 01.2013
CERTIFICATE - PRIMARY SCHOOL
ST MARY'S SCHOOL
01.2002 - 01.2009
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