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Detail-oriented IT professional with experience as an IT Assistant and a strong foundation in programming (Java, Python, SQL). Seeking a contract position to contribute technical expertise in AI chatbot training by writing, evaluating, and optimizing code. Passionate about problem-solving, system support, and improving AI performance through high-quality coding solutions.


Dynamic IT Assistant with proven expertise at Schott Mexico, delivering exceptional technical support and enhancing operational efficiency through custom application development. Skilled in hardware maintenance and incident management, I excel in problem-solving and user training, ensuring seamless integration and minimal downtime for employees. Experienced in administering and supporting the production ERP system, providing hands-on support for production-area systems, and collaborating with international teams on global software validation projects. Committed to driving IT excellence and innovation.

IT professional prepared to enhance IT operations with practical experience in hardware and software support. Proven capability in maintaining system efficiency and ensuring smooth operation of IT infrastructure. Reliable team player known for adaptability and results-oriented approach, with focus on problem-solving and technical support.

Erick Mwansasu

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IT Assistant

College of Informatics And Virtual Education

Chinangali Secondary School

Mtwara Technical Secondary School

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IT Assistant

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Instructional Design And Information Technology - Information Technology

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