IT Assistant
Tanesco Head Office
07.2024 - 09.2025
Erick Mwansasu
Information Technology Personnel
Dodoma,03
Timeline
Instructional Design And Information Technology - Information Technology
College of Informatics And Virtual Education
09.2021 - 05.2024
Chinangali Secondary School
Mtwara Technical Secondary School
Work History
IT Assistant
Tanesco Head Office
07.2024 - 09.2025
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Optimized hardware performance through regular maintenance checks and upgrades when necessary.
- Collaborated with IT team to successfully complete large projects within strict deadlines.
- Enhanced system efficiency by identifying and rectifying software issues.
- Installed and configured software and hardware.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Education
Instructional Design And Information Technology - Information Technology
College of Informatics And Virtual Education
Dodoma 09.2021 - 05.2024
Mtwara Technical Secondary School
MtwaraChinangali Secondary School
DodomaSkills
- Software installation
- HelpDesk support
- Incident management
- Remote support
- Data management
- User training
- Issue resolution
- End user support
- User support
- Technical support
Summary
Seeking to transition into new field, leveraging skills developed in fast-paced IT environment. Expertise in troubleshooting, system maintenance, and user support. Ready to bring technical acumen and problem-solving abilities to new and challenging role.
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